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JW Lounge

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Ratings and reviews

Certificate of Excellence2018 - 2019 Winner
RATINGS
Food
Service
Value

Details

CUISINES
Bar
Special Diets
Vegan Options, Gluten Free Options, Vegetarian Friendly
Meals
Drinks
View all details
meals, features

Location and contact

Reviews (92)
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LanguageEnglish
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Traveler rating
71
10
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1 - 10 of 84 reviews
Reviewed 1 week ago

Visited jw lounge yesterday with my colleagues. An awesome place to chill. Jayant who served us is really great in guest handling. He got us things out of the menu. His service made my day. Rajat singh Ceo at burgerwala’s

Date of visit: June 2019
Thank 123Rajatsinghs
Reviewed March 28, 2019

This is a very nice restaurant at the lobby level where you can relax and enjoy with your friends and family for a drink and some of the tasty and delicious snacks. Service is excellent. Governor Amolak Rattan KohliMore

Date of visit: March 2019
36  Thank AmolakRattanK
N_Gandhi1, Director of Food and Beverage at JW Lounge, responded to this reviewResponded March 28, 2019

Dear Mr. Kohli We thank you for patronizing and taking the time to review us! We are delighted to hear that you loved the food, ambiance at JW Lounge. It is heartening to know that you had a good time here and your words of...More

Reviewed March 23, 2019

My wife and I (while staying at Aloft New Delhi Aerocity) decided to greet our friends after marriage at the JW Lounge (Patio) for coffee before moving onto K3 for lunch. A shout-out to Akash Dalal, a charming man with great presentation and people's skills....More

Date of visit: March 2019
5  Thank NalinAparna
N_Gandhi1, Director of Food and Beverage at JW Lounge, responded to this reviewResponded March 23, 2019

Dear Guest, Thank you for choosing to dine with us and sharing your review. We are delighted to hear your kind words of appreciation and happy to know that our associates made this visit memorable for you. I will be pleased to convey your compliments...More

Reviewed March 12, 2019 via mobile

Having failed to find a reasonable beer at a nearby establishment despite it advertising 50+ beers (many of which proved to be unavailable), I had high hopes when I saw a pretty good beer list here with many of the same beers. However few of...More

Date of visit: March 2019
5  Thank One_of_the_BOFs
N_Gandhi1, Director of Food and Beverage at JW Lounge, responded to this reviewResponded March 16, 2019

Dear Guest, We thank you for taking out the time to review us. My team and I are deeply concerned that your experience was less than satisfactory – please accept my sincere apologies. I am extremely disappointed to learn of your experience and our menu/offerings...More

Reviewed February 26, 2019

Mr mohd Hassan was extremely polite and prompt in the service. The choice of starters and appetiser was good. Desserts were excellent.More

Date of visit: February 2019
4  Thank PremjitS15
N_Gandhi1, Manager at JW Lounge, responded to this reviewResponded February 28, 2019

Dear Guest, We thank you for taking out the time to share your wonderful feedback with us. I appreciate your encouraging words about the food and services rendered and are extremely delighted to hear you had a good time dining with us. I am further...More

Reviewed February 11, 2019

Lounge is one of the busiest and nosiest that I have seen anywhere in recent times. Food and beverages spread is goodMore

Date of visit: January 2019
4  Thank 0bhartia
N_Gandhi1, Manager at JW Lounge, responded to this reviewResponded February 21, 2019

Dear Guest, Thank you for taking the time to provide us with your valuable feedback. We appreciate your encouraging words about the restaurant ambience, food and staff service. We are extremely delighted to hear you had a good time dining with us. We look forward...More

Reviewed February 6, 2019

the restaurant has some great eating options, their food is extra ordinary as their service to the guestMore

Date of visit: September 2018
4  Thank aankitarora
N_Gandhi1, Manager at JW Lounge, responded to this reviewResponded February 9, 2019

Dear Guest, We thank you for taking out the time to share your wonderful feedback with us. I am glad to know that you had a wonderful time dining with us and you enjoyed our offerings and services. We hope to have you soon again!...More

Reviewed February 6, 2019

Better than the restaurant K 3 any day. Spread can be more. space and all is good. Courteous staff. Good service. Platters are too small.More

Date of visit: January 2019
3  Thank Payalguptatraveller
N_Gandhi1, Manager at JW Lounge, responded to this reviewResponded February 9, 2019

Dear Guest, We thank you for taking out the time to share your wonderful feedback with us. We appreciate your gracious feedback about the food and services rendered. We have also taken a note of the details specified by you and will ensure this makes...More

Reviewed January 30, 2019 via mobile

Everyone was wonderful in the lounge great service as usual. My fourth time here and it just gets better every time. The staff in the JW Lounge are great especially had a great experience with Jayant and PemaMore

Date of visit: January 2019
4  Thank georgedI7858FQ
N_Gandhi1, Manager at JW Lounge, responded to this reviewResponded February 1, 2019

Dear George, Thank you for taking the time to provide us with your valuable feedback. We are pleased to know that we were able to meet and exceed your expectations through our services and offerings at JW Lounge. I am particularly pleased that my team...More

Reviewed December 18, 2018

All the staff at the executive lounge were friendly and helpful. We arrived late from the airport just before their closing time, but they did not rush us. The different times we used the lounge between November and December all the staff helped my husband...More

Date of visit: December 2018
5  Thank Daisy Deh-I s
N_Gandhi1, Manager at JW Lounge, responded to this reviewResponded January 3, 2019

Dear Guest, We thank you for your encouraging words, feedbacks like these keeps on motivating the team to excel in terms of guest satisfaction. Sahil and the entire Lounge team looks forward to welcome you back at the hotel. Best Regards, Director of Restaurants

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Questions & Answers
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rk1111
January 21, 2018|
Answer
Response from BillaUSA | Reviewed this property |
I wish I could answer. I have not eaten there yet. Maybe next trip.
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