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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Sri Lankan
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Brunch, Lunch, Dinner, Drinks
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meals, features, about

Location and contact

0.4 miles from Temple of the Sacred Tooth Relic
Reviews (820)
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LanguageEnglish
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Traveler rating
355
119
63
43
56
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All reviews seafood nice view our waiter kandy lake lovely food viewpoint hill
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Reviewed 5 days ago via mobile

Stopped over at the restaurant as my friends recommended it. Lovely location and great view of the kandy lake , Maligawa and its surroundings. Had a Chinese meal quality and service was good but the prices were higher than at a normal restaurant in the...vicinity.More

Date of visit: April 2024
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Reviewed 3 weeks ago

This was a fantastic spot for dinner in Kandy. It has a superb view looking over kandy Lake and city and the food and service were very good. Our highlight was the live music which made it a very festive night. The menu had lots...of variety as did the drink list. Would recommend this restaurant if your visiting Kandy.More

Date of visit: February 2024
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Reviewed February 23, 2024 via mobile

My wife & myself visited this restaurant to celebrate our anniversary and pre-booked a table for lunch on 12th February. Booked on 11th February in the evening with Rohan. Manager Rohan had taken my reservation and we visited there. At the entrance no welcome for...guests (Especially for Sri Lankans / Warm welcome only for foreigners- Zero Customer service of prominent hospitality management). From the entrance they rejected their clients saying "Tables are fully booked tables are fully booked". But 01 table was available on top floor and Rohan (Manager) rejected us and asked to come and sit for a foreign couple and he asked us to sit on sofa and throw the menu and say "you can order foods now and if available a table you can sit and can have the lunch." This is Rohan's customer service of prominent hospitality management company. Unfortunately we left from restaurant because we need to take our lunch on that time not for the time of Rohan.. Don't visit even emergency incident, even drinking a glass of water, because they reject especially Sri Lankans and also they need only money and money not customers and customer service. Horrible restaurant service, customer service which given by Rohan (Manager)😂 I'm not visiting at all till Rohan is working there. Because he totally changed my precious day with this incident. Attention for the Chairman / HR Executives of Oak Ray Hotels and Restaurants : Please pay your attention when interviewing the manager as a hotel manager or outlet manager because the customer will be happy if your manager has good manager qualities and if he can manage both Foreigners and Sri Lankan Customers as well. And also please do some training programmes and tell them how to handle a customer and don't say something like "Have a sit on Sofa, when a table free and give your order till" 😂 It is not good , It is not nice for your future and also your business.. Again again I'm repeating " I never visit this place till Rohan working as manager there" Horrible & Zero Customer Service I have ever seen..More

Date of visit: February 2024
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Reviewed February 16, 2024

The food was amazing! Dont forget to try the nasi goreng! Take photos with your loving people with the beautiful view of kandy! Friendly staff! 🥰🥰🥰🥰🥰🥰🥰🥰

Date of visit: February 2024
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Reviewed February 15, 2024

I have been to this restaurant many times with my family and my friends from abroad and out of Kandy. The main reason is the spectacular views and the beautiful weather which combination you wil not get anywhere else Further the staff are very friendly...and efficient. There is no delay whatsoever. Regardless of many gussets the stewards carry out their order in time. Therfore, l have no hesitation to recommend anyone who wants to enjoy their family outing.More

Date of visit: February 2024
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Reviewed February 15, 2024

Nice place for meals...nice view.we enjoyed our dinner with saxophone music.quality food and staff..highly recommended this place

Date of visit: February 2024
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Reviewed February 14, 2024

It was a fascinated night on 14th of Valentine's day.we enjoyed well with good meals and special Valentine's cocktails...there was a special music..polite staff and thank you so much..

Date of visit: February 2024
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Reviewed February 12, 2024 via mobile

Booked lunch on 11th February 2024 for 12th Lunch on 12th February 2024 over the phone conversation with manager Rohan by this number 077 222 3529. Friendly talked over the phone and made a lunch reservation for 12th February 2024. My wife & myself just...walked around 01.30pm Senani By Oak Ray Restaurant, because I've been in this chain hotels & restaurants,especially Liyya Water Villas Dambulla. But when we arrive at the restaurant the gentleman sitting at the entrance said rudely the 01st floor was fully booked and no tables at all. I informed I have already booked a table and I need to order my lunch because we selected this place for our anniversary celebration. Someone said go to the next floor next floor like that. On the upper floor there was a table for 02 guests but Rohan the manager who was there talked to foreign guests and asked them to sit there and both of us rejected and he said please have a sit on the sofa and when we free with one table we can offer you a table. I don't want to have my lunch at Rohan's time, If I need to take my lunch at that time I need to do that on time. For Management- Please train your employees very professionally and with disciplines because if they act like this it's not good for your future. Really disappointed regarding Rohan's customer service and also his buddies. I understood one thing, they are welcoming only for their Foreign customers and don't care about Sri Lankan Customers. Hotels or restaurants or any service industry management should pay their attention to customer service / reservations and also both resident guests and non-resident guests. Recommendation - Don't visit anyone who is supposed to go to this restaurant especially Sri Lankans, they never welcome Sri Lankans and they horribaly reject guests who visit there. I never visit this place till Rohan working as manager in this restaurant.More

Date of visit: February 2024
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Reviewed February 11, 2024 via mobile

Great little restaurant perched high up the side of a hill. Great view of the lake and town below. Food and drink very good and reasonably priced

Date of visit: February 2024
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Reviewed December 20, 2023 via mobile

The only good thing about this place was the view. The food was the worst we had in Sri Lanka. We ordered a few different stir fried dishes and they were all cooked in the same sauce. And they didn't taste great. The tables as...well as the plates and cups were dirty. The food also took ages to come even though there were only three tables occupied in this restaurant.More

Date of visit: December 2023
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Reviewed November 26, 2023

Our private driver who lives in Kandy recommended this restaurant as it has great views over Kandy and live music. A wide menu to cater for most tastes and a good selection of alcohol. We sat on the outdoor tables with Kandy views below us....People of Kandy come here for special occasions as it is a very special place to celebrate. Highly recommended. Parking a bit tricky unless you are a local.More

Date of visit: October 2023
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Reviewed July 10, 2023

Excellent dinner, well presented and well cooked food. Bigger portions than we have come to expect and the option to refill. Staff (especially Dillon) were really attentive and a source of local knowledge.

Date of visit: July 2023
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Reviewed July 9, 2023

Had a great food experience in here. Friendly staff and good service. Highly recommended. Has a great view of the Kandy city.

Date of visit: July 2023
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Reviewed June 20, 2023 via mobile

The view is nice, albeit noisy. The beef kofta and grilled fish were both overdone and hard. The spaghetti was nice. The staff is polite and friendly.

Date of visit: June 2023
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Reviewed May 28, 2023 via mobile

The food here was very good but, as isn’t unusual in Sri Lanka, if you’re in a large group (ours was 12) it’s unlikely that you will all be eating at the same time. One of our party had two main courses (and he didn’t...order the second one until he’d finished the first) before I got my meal. When it did arrive it was very good indeed but we were probably in the restaurant for a couple of hours in all.More

Date of visit: March 2023
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Questions & Answers
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Erandika d
July 8, 2020|
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Response from Jeyparadhap-OakRay | Property representative |
Hello Erandi You can use a free table to keep your laptop and work as we have Free Wi-Fi , you can conveniently work at our place while enjoying your favorite coffee Thank You
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SENANI BY OAK RAY RESTAURANT & BAR, Kandy - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Senani BY Oak ray Restaurant & Bar

Senani BY Oak ray Restaurant & Bar is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 3
  • Service: 3.5
  • Value: 3
  • Atmosphere: 3.5