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202 calle Pachacutec, Aguas Calientes, Peru
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175 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Level Contributor
4 reviews
Reviewed 5 days ago NEW via mobile

There's a guy who stands outside the restaurant and tells you about the "specials" they have like free chips and guacamole with any purchase and then you get charged for it. On top of that they charge a "local 20% tax" which isn't a thing. DO NOT EAT HERE EVER! It's a waste of time and money

Helpful?
Thank Wai-Yin H
Philippines
Level Contributor
93 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
Reviewed 1 week ago via mobile

Avoid this place at all cost they added 20% 'tourist tax' on to our bill claiming everywhere does it when that simply isn't true as no other restaurant we have been to in aguas calientes had done it. The burgers where dreadful and the service non existent which makes the 20% rip off tax even more annoying. We refused to... More 

Helpful?
Thank Richy M
Hull, UK
Level Contributor
3 reviews
Reviewed 1 week ago via mobile

Same as everyone else's reviews previously, they added an extra 20% on our bill for an absolutely terrible meal of two burgers and it does not state anywhere on the menu or inside the restaurant about these charges. Unfortunately we hadn't looked on trip advisor until after our awful dining experience and now seeing these other reviews have only angered... More 

Helpful?
Thank alicegloves
Hong Kong, China
Level Contributor
8 reviews
4 restaurant reviews
Reviewed 1 week ago via mobile

I have never had such a bad experience in dining. We had train at 5 pm and we started to order food at this restaurant at 3pm. We were tired and hungry after Machu Picchu trip. After 10 mins the drinks came, however after an hour the food still not came, and we started to chase the order. They just... More 

Helpful?
Thank doyleki
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed March 21, 2017 via mobile

we sat to eat dinner the food was horrible.. the worst hamburger and pizza that we ate. but, everything was okey until we got the bill! they charge us on a 51 sol bill, another 14 sols. they said it is a mucho picho fee of 20%! so they charged us more than 20% .. but we talked to another... More 

Helpful?
1 Thank etai-h
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed December 29, 2016 via mobile

Food was cold and not very good. All prices were increased on the bill and they also added a service tax of 20% ( which is completely illegal according to our guidebook). We talked to the owner who apologised and reduced all the pieces like they were indicated in the menu (but still keeping the service tax). We told him... More 

Helpful?
1 Thank Julia A
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed December 22, 2016 via mobile

We ordered the pizza, which was ok but nothing special and the steak sandwich, which hardly had any meat in it. The worst part though was the 20% service tax added in the bill without being mentioned anywhere. When we asked the waiter he angrily said that it is added in all restaurants in Aguas Calientes. Stay away!

Helpful?
1 Thank Stelios M
San Pedro
Level Contributor
20 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed November 21, 2016 via mobile

Food Options is good ; however they add a service charge without notice ! They also have a change using credit card It's not inspiring for the tourist

Helpful?
1 Thank Adriana R
Bratislava, Slovakia
Level Contributor
28 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed October 19, 2016 via mobile

typical tourist trap. overpriced, food not bad not good either. toilets terrible, no towels no soap. skip. Prices not included tax and 5% credit card fee!

Helpful?
Thank Tomas B
Utrecht Province, The Netherlands
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed September 25, 2016 via mobile

We had a pasta bolognese and a pizza. The pasta didn't even have meat in it, the pizza looked and tasted like it came from the frozen foods section. It didn't even have tomato sauce, only a lot of tasteless cheese. And when the bill came, it came with a 20% 'service tax'. When I asked about it, they said... More 

Helpful?
1 Thank fh487

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Peruvian, South American
Restaurant features
Outdoor Seating, Seating, Waitstaff, Serves Alcohol, Free Wifi
Good for
Families with children, Large groups
Location and Contact Information
  • Address: 202 calle Pachacutec, Aguas Calientes, Peru
  • Location: South America  >  Peru  >  Cusco Region  >  Sacred Valley  >  Aguas Calientes

Questions & Answers

Questions? Get answers from Mapi gourmet staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?