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2
Sun, 4/11
8:00 PM

Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
$15 - $30
CUISINES
American, Bar, Contemporary, Pub
Meals
Dinner, Lunch, Brunch, Late Night, Drinks
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Reviews (21)
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LanguageEnglish
Traveler rating
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Reviewed August 24, 2020

We called in to place a to go order based on Find my Gluten Free app. It said it had a gluten free menu. Due to covid we opted for to go. I called and the chef answered the phone. I started my order to...be told where did you get that menu. I said on your website and he said oh that menu is not good due to covid. He offered some gluten free suggestions so i ordered a special, a lab salad and street tacos for my family. Got back to our room and the lab salad was watery with oil and no flavor. The special which was fried chicken with peas, collards etc was so full of soggy bacon as flavoring that we couldn't eat it. The tacos were fatty pork and a little cheese sprinkled on no other toppings. Like a said a Sad Sad meal. We will not go back on our next trip.More

Date of visit: August 2020
Helpful?
Reviewed February 15, 2020 via mobile

We ate a light dinner here while staying at the Hilton which is attached to the restaurant. The bacon wrapped shrimp were amazing and the beer choices were excellent. Staff was helpful and friendly. Probably return here tomorrow.More

Date of visit: February 2020
Helpful?2  
HotelMgmt4, Owner at The Lab Bar and Kitchen, responded to this reviewResponded February 20, 2020

It was a pleasure to welcome you for dinner while you were visiting Hilton Birmingham at UAB. Thank you for taking the time to compliment our fresh, Southern-inspired food, extensive beer selection, and warm hospitality. It's our pleasure to welcome you to The Lab Bar...More

Reviewed February 8, 2020 via mobile

This is not normally a place I'd frequent, but they did an excellent job hosting our large party which included seven adults and seven children. The food was better than I expected - nothing special yet flavorful and well- prepared.More

Date of visit: December 2019
Helpful?1  
HotelMgmt4, Owner at The Lab Bar and Kitchen, responded to this reviewResponded February 11, 2020

We enjoyed hosting your group. Thank you for giving us a chance to welcome you all and show you what The Lab Bar and Kitchen Restaurant is all about: high-quality, Southern-inspired food and great service in a cool atmosphere. We hope you'll come back again...More

Reviewed January 8, 2020

With such great reviews, were were looking forward to The Lab at the Hilton. Upon arrival, the hostess looked at us like we were crazy having made a reservation - I guess they're used to hotel traffic. The setting is eclectic, so we were excited...about the meal. They offer salads, flatbreads, burgers and steaks. There were three of us there, and we each ordered something different. Unfortunately the meals come out as they're ready, so the first person was done with hear meal before the third person even got theirs. The Manager (odd guy) kept coming over to "check" on us, but besides apologizing, he didn't seem to be very competent. At one point, he tried to be helpful, but instead he delivered us the meal for the table next to us. As I say down to write this review, I just noted that we weren't charged for our two iced teas - I'm not sure if those were comped for the service issues, or if they were just overlooked in the haphazard service. The food itself was very good, but we likely won't be back.More

Date of visit: December 2019
Helpful?
HotelMgmt4, Owner at The Lab Bar and Kitchen, responded to this reviewResponded January 10, 2020

Thank you for taking the time to share your experience in such detail. It's important that our team understands how we can better accommodate our guests going forward. It's unfortunate these hiccups impacted your overall impression of the restaurant, especially considering that you were impressed...More

Reviewed September 3, 2019 via mobile

When I stayed at Hilton I came here multiple times for drinks. My family and I had a great time getting mixed drinks here, and on the market punch is a must drink! It comes in a beaker and it’s so cool! Also, if you...are staying in the hotel, swing by the bar and get your drink in a plastic cup so you can take it out to the pool.More

Date of visit: July 2019
Helpful?
HotelMgmt4, General Manager at The Lab Bar and Kitchen, responded to this reviewResponded September 6, 2019

It was wonderful to welcome you to The Lab Bar and Kitchen Restaurant during your visit to Hilton Birmingham at UAB. It's great to know that you enjoyed your first visit so much, you stopped by several more times throughout your stay. We're glad you...More

Reviewed August 28, 2019

Food is outstanding and the ambiance is great - very cool vibe with a lot of activity but not too noisy. Loved it.More

Date of visit: July 2019
Helpful?
HotelMgmt4, General Manager at The Lab Bar and Kitchen, responded to this reviewResponded August 31, 2019

It was our pleasure to welcome you to The Lab Bar and Kitchen Restaurant at Hilton Birmingham at UAB. Thank you for letting us know that everything was fantastic - from the food to the service and ambiance. We're glad you had fun and hope...More

Reviewed July 18, 2019

The menu was weird, the service was S-L-O-W, the food overpriced and not even that good. I had a hamburger and it was just OK. For $13 it should've been GREAT. I would've rather had a Five Guys burger. My husband had a chicken sandwich...that was fried to extra crispy..so crispy that there were parts of it he couldn't even eat. The beers, domestic, were way overpriced at $5 per bottle AND not even that cold. I am in NO HURRY to go back!More

Date of visit: July 2019
Helpful?1  
Commingle4, General Manager at The Lab Bar and Kitchen, responded to this reviewResponded July 23, 2019

Thank you for this helpful feedback. We're eager to learn how we can make your next visit exceptional. You've suggested that your meal wasn't prepared to your liking and pricing for some items was higher than you anticipated. Your comments have been shared with our...More

Reviewed June 30, 2019 via mobile

Great place to eat if staying at the hotel. Service was quick. Food was good and reasonably priced. Could call in and pick up or eat in restaurant. BBQ Chicken flat bread was GREAT!More

Date of visit: July 2019
Helpful?
LabBarandKitchen, General Manager at The Lab Bar and Kitchen, responded to this reviewResponded July 3, 2019

We appreciate the great feedback. Thank you for stopping by The Lab Bar and Kitchen Restaurant during your stay at Hilton Birmingham at UAB. We appreciate the compliments on our high-quality food and service and hope to welcome you back again the next time you're...More

Reviewed May 16, 2019

This is the "renewed" Hilton hotel restaurant. Unfortunately it is different but still quite similar to the old Hilton - not that much better- new name,new paint. Service is extremely slow; even at 8:00 pm on a Thursday night. I asked for a Prosecco with...the plan for this to serve as an aperitif. I did order everything at the same time (I ordered everything at the start - business traveler not wanting to spend the whole evening waiting to be served) so I also ordered a red wine and a burger. I had a text immediately after ordering and because of that knew the time it took for drink and food to come - 22 minutes!! The Prosecco and the red wine came out with the burger - and the water!! Amazingly poor service. What were they thinking? I asked for extra mayo when ordering but it did not come. The server noticed that and said he would get it. I was almost finished with the burger by the time he came back. And please note that he was not over burdened with too many tables. OK, if you are staying here you have no choice if you do not want to walk 2-3-4 blocks. They know that and have you captured. Another Hilton promise broken. Also note that this place completely feels like a bar -- NOT a hotel restaurant. Loud and boisterous.More

Date of visit: May 2019
Helpful?1  
LabBarandKitchen, General Manager at The Lab Bar and Kitchen, responded to this reviewResponded May 21, 2019

Your feedback is essential in helping us provide the best service and food possible. Thank you for taking the time to review your dining experience. We're sorry to learn some hiccups with the service you received impacted your overall opinion of our establishment. We understand...More

Reviewed April 28, 2019

Sat outside and it was a little noisy. Nice patio area. My bloody Mary was great. No seeds to stick in my teeth. Crab cakes are small but thick and no filler. Lump crab meat. could use a little more sauce. Pimento cheese melted with...fresh pork skins. Don't laugh till you have tried it. Very tasty. I ordered chicken with greens and it had a polenta? under it. Those were some of the best seasoned greens I've had in a long time. The other order was fried catfish nice and crispy with a light cornmeal batter on top of a slightly spicy succotash? She loved it. Ordered the butter cake. Comes in a little jar with melted marshmallow on top, a glazed banana, and fresh fruit, and a toffee with chocolate and nuts on top square..What an unusual serving but all very tasty. A little pricey but makes up for it in quality.More

Date of visit: April 2019
Helpful?
LabBarandKitchen, General Manager at The Lab Bar and Kitchen, responded to this reviewResponded April 30, 2019

We're proud to have earned five stars on your outdoor dining experience. Your feedback on the food and drinks you sampled is incredibly helpful. As a fairly-new restaurant, we're quite eager to know how we're doing. Thank you for mentioning you found your meal to...More

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