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Gingerootz Asian Grille

Certificate of Excellence
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2920 North Ballard Road, Ste A, Appleton, WI 54913
+1 920-738-9688
Website
Today
11:00 am - 10:00 pm
Open now
All hours
Hours:
Sun - Thu 11:00 am - 9:30 pm
Fri - Sat 11:00 am - 10:00 pm
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157 Reviews from our TripAdvisor Community

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Showing 157: English reviews
Appleton, Wisconsin
Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 1 week ago

Totally agree with the previous review-I'm not an expert in Asian food, but this is clearly a poor attempt at Asian cuisine. Bland, boring, and not worth the wait. On another note, the waiter kindly let us know that my "dinner entree was ready, but we were waiting for the other...." ahhh thanks for letting me know my plate was... More 

Helpful?
Thank CassieJM
Mark L, Public Relations Manager at Gingerootz Asian Grille, responded to this review

Dear Cassie: We're very sorry you didn't have a good experience at our restaurant. We sure wish you would have said something to one of our managers while you were there. We may have been able to do something to correct the situation. Thank you for your review, and we'll do our best to make you happy if we ever... More 

Appleton, Wisconsin
Level Contributor
235 reviews
176 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago

Went here based on reviews. Obviously people in this area (we are from this area) have no clue what good Asian food is. Bland no taste food if that is what you like. Had the filet mignon dish and I am convinced that was not a mignon. Jan said same thing about her bulgogi. We are convinced there is nowhere... More 

Helpful?
Thank Skibby1
Mark L, Public Relations Manager at Gingerootz Asian Grille, responded to this review

Dear Skibby1: We're sorry you feel the way you do. It's true, our Asian approach is Americanized and for good reason. Most of our customers are not Asian and true authentic Asian food is an acquired taste that few people are accustomed to in this country. The owners of our restaurant are Chinese American, and their parents emigrated from China... More 

Oshkosh, Wisconsin
Level Contributor
150 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed October 23, 2016

Clinton, our server, was knowledgeable, attentive, and helpful. The food was well prepared and presented. All four of us were very satisfied with our dining experience.

Helpful?
Thank AmosRedux
Fountain Hills, Arizona
Level Contributor
8 reviews
5 restaurant reviews
5 of 5 bubbles Reviewed October 20, 2016

Excellent service, we were greated kindly, We were seated quickly, we were offered help with the menu and we ordered with a very kind server she showed interest if we were satisfied with our meal and she came with refills quickly for our drinks.

Helpful?
Thank EleanorC3
Milwaukee
Level Contributor
99 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed October 9, 2016 via mobile

Driving through Appleton and stopped at Gingerootz based on TA reviews. Sunday afternoon 4:00. I was a little concerned when only a few tables were occupied . But being Packer Sunday I thought I'd give it a try . First of all koodoos to Clinton our waiter . Very knowledgeable of entire menu and great service . Appleton roll was... More 

Helpful?
Thank Penny1963
Mark L, Public Relations Manager at Gingerootz Asian Grille, responded to this review

Dear Penny1963: We're very happy that you had a good experience in our restaurant. And thanks too for the lovely review. We really appreciate your kind words. We will pass on your comments to Clinton on your behalf. Thanks again! More 

Level Contributor
15 reviews
10 restaurant reviews
5 of 5 bubbles Reviewed October 4, 2016 via mobile

They have the best sushi and Asian food in the valley. It's our fav place to eat. Their lunch specials are amazing! Happy hour is fantastic too!!

Helpful?
Thank Dani G
Menasha, Wisconsin
Level Contributor
32 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 22, 2016

Gingerootz has a nice atmosphere. Great food, and the staff always makes sure you are taken care of. If you're there during warm weather, I'd recommend sitting outside in the patio area. Also, try the dumplings. Yum!

Helpful?
Thank Miranda B
Oshkosh, Wisconsin
2 reviews
2 of 5 bubbles Reviewed September 17, 2016

If people think this place is at most decent they have no taste buds. Food is bland service is mediocre dont waste ur time.

Helpful?
Thank Jason G
Mark L, Public Relations Manager at Gingerootz Asian Grille, responded to this review

Dear Jason G: We're terribly sorry we didn't meet your expectations. We do our very best to make foods that people like served by people who are attentive and service oriented. If there was anything specifically that we can do to improve that you might help us with, we're open to listening. At the moment, your comments were too vague... More 

Neenah, Wisconsin
2 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed September 13, 2016

I have been here a few times and it's been pretty nice, nothing exceptional but good enough... but the last time I came I was disappointed with the small portion size and my food tasted like it was just covered in mayonnaise (shrimp lunch dish). We ordered a kids meal - my son just got a plain bowl of noodles!... More 

Helpful?
Thank SRFord
Doris N, Owner at Gingerootz Asian Grille, responded to this review

Thank you for your feedback SRFord. We work hard not have to increase pricing on our dishes. The portion size for the Crystal Shrimp has been the same for the past few years. We believe using jumbo shrimp for the dish for quality reasons. As for your son's dish, we add the same amount of upgrades for all our portions.... More 

Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 12, 2016 via mobile

My boyfriend and I showed up without a reservation (their website never said you needed one) but they got us a table regardless. Our waiter was very friendly and consistently came to check on us. The food was spectacular as well! Unique flavors and twists and the traditional with massive proportions. I had to take some home!

Helpful?
Thank Ariel L
Doris N, Owner at Gingerootz Asian Grille, responded to this review

Thank you for your kind feedback Ariel! We look forward to your next visit with us! More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
$10 - $15
Cuisine
Chinese, Japanese, Sushi, Asian, Gluten Free Options
Meals
Lunch, Dinner
Restaurant features
Delivery, Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Reservations
Good for
Business meetings, Special occasions, Families with children, Large groups
Open Hours
Sunday
11:00 am - 9:30 pm
Monday
11:00 am - 9:30 pm
Tuesday
11:00 am - 9:30 pm
Wednesday
11:00 am - 9:30 pm
Thursday
11:00 am - 9:30 pm
Friday
11:00 am - 10:00 pm
Saturday
11:00 am - 10:00 pm
Location and Contact Information
  • Address: 2920 North Ballard Road, Ste A, Appleton, WI 54913
  • Location: United States  >  Wisconsin (WI)  >  Appleton
  • Phone Number: +1 920-738-9688

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Gingerootz Asian Grille and other visitors
1 question
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Kaukauna, Wisconsin
2 months ago

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Questions? Get answers from Gingerootz Asian Grille staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?