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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$15 - $20
CUISINES
Sushi, Asian, Chinese
Special Diets
Vegan Options, Vegetarian Friendly, Gluten Free Options
View all details
meals, features
Reviews (227)
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227 results
Traveler rating
123
60
29
7
8
Traveler type
Time of year
LanguageEnglish
Traveler rating
123
60
29
7
8
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All reviews rangoon great asian restaurant our waiter love this place nice atmosphere sauce appetizers waitstaff booth
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Reviewed June 23, 2021 via mobile

It was alright but nothing I would really say I would want to come back. The waitress was nice but wait to get in, they only have so many servers.z

Date of visit: June 2021
Helpful?
Reviewed April 15, 2020

This place is terrible. They tell you were are running 1.5 hours behind and its 2.5 hours behind. If you are a GH driver forget about making any money. You sit in their parking lot for 2.5 hours. When you call to ask if the...food is done; all they tell you is we send the driver a message. Well, twice now, I never received a message telling me food was ready to be picked up.More

Date of visit: April 2020
Helpful?
Reviewed March 4, 2020

Wonderful atmosphere with delicious Asian food. Friendly staff and owner. Great place for happy hour, lunch with friends or family dinners

Date of visit: December 2019
Helpful?
Reviewed February 12, 2020

The waitress was very friendly. Took time to explain their menu and was very attentive. The quality of the food and prices were reasonable. I will definitely go back again. Nice atmosphere.

Date of visit: January 2020
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Reviewed January 23, 2020 via mobile

When this place first opened approximately 15 year's ago it was beautiful & clean. You could always count on an excellent meal. I moved away & came back to order take out on Wed. 1-22-20 with some friends at 3:30 p.m. When we arrived &...let the hostess know we would like to go to the bar & order take out she was extremely confused. First thing I noticed was how run down the place has become. The hostess stand was piled with stuff all around it & the girl had to step over stuff to get out from behind it. The bar looked sad like it had been forgotten. We placed our orders & while waiting I used the restroom, another poorly run down area. The once elegant dining room now looks like they are struggling. Unkept floors & booths. The big plus was the food was wonderful!! I sure hope they put some time & effort into sprucing it up.More

Date of visit: January 2020
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Reviewed December 24, 2019

I was WOW'd by how terrible my meal was last night! This place has seriously given up on their standard of service and quality of food. I had just gotten done waiting on table all afternoon at a very busy local restaurant and had not...eaten all day so I was very excited to eat my favorite dish and be taken care of. We arrived at the restaurant and unfortunately was left standing at the host station for at least 4 minutes. I thought this must be because they are extremely busy behind the curtain hiding the dining area. When we were greeted, we were met by a very friendly, cheerful young lady with beautiful curly hair (you know who you are). We were led to our table and that's when all the problems atarted. Our server seemed rushed even though it was not busy at all. We ordered our drinks and those arrived in a timely manner (although my friend had to ask for his beer glass twice.. no biggie). We put in our order for food which included appetizers. 20 minutes later I'm informed that most of what we've ordered in out of stock. 20 minutes later. We both had to then make a decision to order items we didnt necessarily want to eat which was a big disappointment. Our server also then asks us "would you like your appetizers now?". Ummm, yeah. I would like them before the meal because I haven't eaten all day and they are APPETIZERS! Hello! Yes, we want them! My friend was not a fan of his egg drop soup and said it tasted "oily". How do you mess up egg drop soup? While waiting for our entrees, I could see a table of 7-8 peoples' meals sitting under the heating lamp for what seemed like at least 10 minutes on a serving tray. When the food was served you could see that film on top of the food which happens after sitting under a heat lamp. I was not impressed. Our entrees arrived and honestly the sauce on my dish tasted like nothing. Not even soy sauce could help their "white sauce". Disgusting. My friend enjoyed his entree so that was good. My last issue was our server couldn't handle more than one dish at a time so virtually no pre-bussing. My friend even asked the server to remove empty plates from our two-top table to which he replied " in a minute". We were flabbergasted. I just got done providing a high level of service and then I come here and I was provided lack luster service and mediocre food. This was the last straw in regards to customer service. The last two times I've cane in prior to this visit I was treated like scum by one of your managers, Nikki, for no reason. I hope people find other options for their dining needs -- there are much better Asian dining establishments in this area.More

Date of visit: December 2019
Helpful?1  
Reviewed November 5, 2019

Picked this venue based on great reviews. Visited during the lunch hour and they were very busy. The hostess seemed overwhelmed. Waited longer than expected for a table. Once seated, we found the staff to be very friendly and attentive. Nice atmosphere. Limited lunch menu...and a bit over priced for Appleton. Our food was good, not great. Our waiter (neglected to get his name) was outstanding. Very friendly and attentive. Made our visit, despite average food, enjoyable.More

Date of visit: November 2019
Helpful?
Reviewed November 5, 2019 via mobile

Disappointing! We were expecting much more and, based on other reviews, we wanted to love this place. It just didn’t happen. On the positive side, waitstaff were friendly. That’s about it for positive. When asked about various items, they did a terrible job of describing...the menu. They took orders but had little knowledge of the food, not even aware that two of the six meals delivered were not what was ordered. We had a party of 6. One order didn’t get “put in.” Finally we asked about it as we all sat there waiting for the last meal to be delivered. Oops! It was then rushed and was another wrong meal when it arrived. They offered to remake it. In the mean time we had all politely waited for the final meal to be served so all of our food was cold. We just accepted the mistake and ate. The food was certainly not special. The Singapore noodles were dry and “mealy” and bland. The chicken dishes were way overcooked, like hard pieces of candy. It was weird. Fried rice was decent but nothing exceptional. The Rangoon and the garlic eggplant were the best dishes we had. Oh, one more positive; they did comp the late meal. We visit Appleton several times a year and we’re on the hunt for a great Asian restaurant. This didn’t work for us. There are others that our friends who live their tried to talk us into. Next time we’ll take their advice and go elsewhere.More

Date of visit: November 2019
Helpful?1  
Reviewed September 26, 2019

Went here for dinner with the family and enjoyed the food and had very good service Will return if in the area again

Date of visit: September 2019
Helpful?
Reviewed September 18, 2019

Our visit did not begin well, as the hostess greeted us as if we were interrupting her day. After leading us past the handful of empty tables that had not yet been cleared from previous guests, she tossed the menus on the table, mumbled something...inaudible and went back to her station. Mercifully, our server, Clinton arrived a few minutes later. He had a wonderful personality, was very helpful in making menu selections and quickly erased our memory of the hostess. The food arrived in good time and was excellent. While waiting for our food, we had time to take in the atmosphere. While the decor is interesting and tasteful, it was obvious that very little has been done since the place was originally set up. The carpeting in the upper booth area is literally black and worn almost to the floor. The painted walls are peppered with furniture dents. Not sure I would come back, unless they make some strides in cleaning the place up.More

Date of visit: September 2019
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Questions & Answers
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allez2008
September 19, 2016|
AnswerShow all 6 answers
Response from markl986 | Property representative |
Dear Rowing: Yes, we do. Just ask your server for it the next time you're in. Thanks for asking! Mark
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Frequently Asked Questions about Gingerootz Asian Grille

Yes, Gingerootz Asian Grille offers takeout services.

Yes, Gingerootz Asian Grille offers delivery services.

Gingerootz Asian Grille is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5