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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American
Meals
Breakfast, Lunch, Dinner
FEATURES
Takeout, Seating, Wheelchair Accessible, Table Service
Reviews (45)
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45 results
Traveler rating
16
17
8
1
3
Traveler type
Time of year
LanguageEnglish
Traveler rating
16
17
8
1
3
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Reviewed July 14, 2021 via mobile

A family restaurant that has been in town for more years than I can remember. Most Appleton residents eat here. My wife and I had the two Wednesday specials. Food was hot and tasty. Everything on their menu is homemade. Breakfast, lunch or dinner, the...menu is vast. A lot like home cooking.More

Date of visit: July 2021
Helpful?1  
Tim H, Guest Relations Manager at Mary's Family Restaurant, responded to this reviewResponded July 15, 2021

Thanks for the feedback and for stopping in to visit. It was a pleasure to serve you, Dave. Come back soon!

Reviewed May 13, 2021

First time here. We went in for lunch to have breakfast. Sorry but it was nothing special. The one great thing is they bring a urn of coffee to the table so you dont have to wait for refills.

Date of visit: April 2021
Helpful?1  
Tim H, Guest Relations Manager at Mary's Family Restaurant, responded to this reviewResponded May 16, 2021

Denise, we are sorry your experience was not satisfactory. We appreciate that you took the time to provide us feedback. Thank you for your business.

Reviewed April 1, 2021

I was always taught to sandwich criticism between compliments so, here we go. The online ordering system was very easy to use and detailed which made ordering a breeze. However, the food we got was undoubtedly the worst food we have ever paid for. Perhaps...it was my mistake for ordering the chicken parm, but it was listed under Marys favorites or something. There was no sauce but just water from an old tomato can, and then overcooked pasta and chicken that appeared to be cooked in water as well. The picture of when we opened the box says it all. The garlic toast that came with it was so burnt that even our dog spit it out. We got the chicken dumpling soup because we were told how great it was, and perhaps it was an off day in the kitchen because the soup was more like the liquid you get from thawing chicken mixed with veggies. Back to the positives, the fries were good and the COVID protocols were all great. Needless to say, we are glad we tried it so at least we know now.More

Date of visit: April 2021
Helpful?
Tim H, Guest Relations Manager at Mary's Family Restaurant, responded to this reviewResponded April 3, 2021

Hello C3322LXadamw. Thank you so much for taking time to provide feedback about your experience. We're sorry we did not meet your expectations.

Reviewed January 11, 2020

nice breakfast omelets. Picked 3 ingrediemts of ham, cheddar and american cheese. There were ingredients from end to end. Loved the Amerrican fries.

Date of visit: January 2020
Helpful?2  
TimH5450, Owner at Mary's Family Restaurant, responded to this reviewResponded January 12, 2020

Thanks for stopping by, Diane. We hope to see you again soon!

Reviewed April 18, 2019 via mobile

I ordered to go for dinner on my way home. Ordered meatloaf, mash potatoes, for myself and hamburger and fries for my son, very very disappointed. This was my first time ordering food there and it sucked. Hamburger was very thin and dried out my...meatloaf didn’t even look like meatloaf it looked like compressed meat and of course the potatoes were instant. Very disappointed. Waste of my $20 and I will not order anything from there again. It was my first time and my last time ordering there. Needless to say both meals went in the garbage. Never againMore

Date of visit: April 2019
Helpful?
TimH5450, Manager at Mary's Family Restaurant, responded to this reviewResponded April 19, 2019

Thank you for your candid feedback, Myadvice1. I am very sorry to hear that your food quality was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you...More

Reviewed April 7, 2019

We were greeted quickly and seated quickly by a friendly young lady. Friendliness and efficiency ended there. Our waitress brought us coffee (not good coffee) and didn't even pour the first cup. She then took our order. It took over 30 minutes for my husband's...oatmeal to be served. She told me that my eggs would be "up in a second." At least 5 full minutes later she delivered my eggs (done nicely), my bacon (asked for crisp, got limp) and soft, soggy toast. The potatoes were good. My husband had eaten most of his breakfast by the time mine was served. Our server never smiled. When I asked about the wait for our meals all she said was "it'll be up soon." They were not overly busy when we were there. This was a very disappointing experience because we just moved to a neighborhood near Mary's Place and thought it would be a regular place to go have a meal. We absolutely will not go back. I do not recommend it at all.More

Date of visit: April 2019
Helpful?1  
TimH5450, Manager at Mary's Family Restaurant, responded to this reviewResponded April 7, 2019

We truly apologize that you did not enjoy your experience with us, Voice1234. Thank you for leaving this detailed and honest review, because now we can use the information you shared to bring to the attention of our staff and continue to improve our guests'...More

Reviewed April 2, 2019

We get carryout Broasted chicken from Mary's, it is very good and a good value. It is not the best Broasted chicken; a little on the small side, but very good. The mashed potatoes and gravy and cole slaw are also generous and very good....I really like the chicken dumpling soup, and always get it as an extra, sometimes they include it for free. The soup is flavorful and I love the dumplings, but don't expect any actual chicken.More

Date of visit: February 2019
Helpful?
TimH5450, Manager at Mary's Family Restaurant, responded to this reviewResponded April 2, 2019

Thank you for dining with us again, Tom. We appreciate your loyalty and your continued trust in our restaurant and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

Reviewed March 19, 2019

Breakfast here was a Great Choice! The omelets were excellent & served exactly as ordered. The omelets come with a variety of choices including options for potatoes, meat & fruit. The order of Pancakes with Steawberries included 2 large pancakes with a generous portion of...Strawberries. Our waitress was at our booth immediately to inquire what we would like to drink. She was friendly and helpful. The restaurant was clean. We did not notice excess noise even with many customers. Parking was immediately adjacent to the restaurant. The omelets were $9.00+. We will return here next time we’re in town!More

Date of visit: March 2019
Helpful?
TimH5450, Manager at Mary's Family Restaurant, responded to this reviewResponded March 21, 2019

Thanks for taking the time out of your schedule to leave us this review, Mindy and Roger! We will definitely be passing your compliments on to our staff. We are so glad you dined with us, and it will be our pleasure to serve you...More

Reviewed January 6, 2019 via mobile

We stopped in to try the chicken dumpling soup, which is good but maybe not quite as good as it's made out to be. The service is fast and friendly. Large parking lot.

Date of visit: January 2019
Helpful?
TimH5450, Manager at Mary's Family Restaurant, responded to this reviewResponded January 8, 2019

Thank you for your review and for choosing our restaurant. I'm happy that you enjoyed your visit and I'm looking forward to having you again as a guest in our restaurant. Take care, Johntpt!

Reviewed October 24, 2018

Service was good, good food with big portions. The meat & cheese omelette was great - with hash brown patties potatoes and toast. The homemade quiche was also a winner.

Date of visit: October 2018
Helpful?1  
TimH5450, Owner at Mary's Family Restaurant, responded to this reviewResponded October 25, 2018

Thank you for giving us a great review and for recommending our restaurant to others. I'm sure our entire restaurant staff enjoyed catering to your needs as much as you enjoyed your visit. Take care, Jimijoe43!

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Frequently Asked Questions about Mary's Family Restaurant

Yes, Mary's Family Restaurant offers takeout services.

Mary's Family Restaurant is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 3