We were given a gift certificate to this restaurant as a Christmas gift. We went out to their web site to get a little more information but it didn't have a lot of information there other that the menu items. Last night, we decided to...go. When we got there we immediately saw that it was a very small restaurant and that it was packed. We went in anyway hoping that we might be able to get a table even with a little bit of a wait. After a bit of a wait, we were approached by the hostess who greeted us with quite curtly with this, "What's your name?" There was no greeting, no welcome to Bistro San Martin, nothing but what's your name? We gave it to her and she looked at her reservation list. We had not made reservations because we had no idea it was going to be so small or so busy. She then turned her attention to the couple behind us who did have reservations and took them to their table. She then returned to us and told us that they were completely booked and that they would not be able to accommodate us. A couple of things would have helped. One would be to give people who go to the web site a heads up about the place being small and that reservations are recommended. Secondly, they should teach their hostesses to be a bit more customer friendly. We were really turned off by the experience and may not goo back even though we have a gift certificate.More