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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Chinese, Asian
Meals
Dinner, Lunch
FEATURES
Delivery, Takeout, Reservations, Wheelchair Accessible

Location and contact

Arlington Heights
1.6 miles from Arlington National Cemetery
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Reviews (23)
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LanguageEnglish
Traveler rating
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Reviewed January 12, 2021

I have had mediocre Chinese food, good Chinese food, and great Chinese food. Before this order, I'd never had BAD Chinese food. Turns out it does exist, and you can get the worst possible at Mrs. Chen's kitchen. Most of the food is just flavorless....The chicken in garlic sauce, for example, is supposed to be spicy and VERY garlicky. But there is absolutely no spice, and not even the tiniest hint of garlic. Instead, the entire dish tastes like celery. Basically it's a big bowl full of celery with a little flavorless chicken thrown in. But things got REALLY bad when I tried the shrimp with mixed vegetables. In my experience, Chinese food usually gets both shrimp and broccoli exactly right -- perfectly crisp and no overcooked. Not at Mrs. Chen's! Here you'll get soggy, overcooked broccoli and MUSHY shrimp. Disgusting, inedible, flavorless, SPONGY shrimp. They are inedible. Period. Even ordering is a pain because the person answering the phone did NOT listen to what I said and called back repeatedly to clarify instead. Also in this order - Wonton soup: bland broth with a gummy, doughy wonton; not recommended Crab rangoon: flavorless, with a bland sauce, and lacking even the greasy satisfaction that comes with bad fried food; not recommended Beef lo mein: bland, noodles mushy and overcooked; not recommended Spring roll: passable, if you mustMore

Date of visit: January 2021
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Reviewed December 14, 2019

Stayed recently at the Marriott Residence Inn in Arlington and awoke TWO mornings in a row to find garbage quad - folds laying in hallway in front of my guest door and those of others. Years back, when we lived around the corner, we stopped...ordering from Mrs. Chen's because of this practice, and informed building management. Clearly they care nothing about littering and offloading unto others the task of cleaning up after their delivery folks. Still at it! Food not worth the trash accumulation. Super eco obnoxious.More

Date of visit: December 2019
Helpful?1  
Reviewed October 4, 2019

I had Chicken with black bean sauce, and it’s very hot and fresh, and food was good! There have many dishes to choose from on the menu. Seems like many local people come here to eat or for take-out.

Date of visit: October 2019
Helpful?1  
Reviewed August 2, 2019 via mobile

I work in Roslyn, I have ordered three times in the last month from them and the delivery has been great. The food has always been hot and fresh no complaints and I’m very picky about my Chinese food. Szechuan beef, pork w/vegetables, beef &...broccoli, ordered all three of them at least twice out of the three times. No complaints from anyone in our group because we share whatever we order and it everyone was happy.More

Date of visit: August 2019
Helpful?1  
Reviewed April 4, 2018

The only positive thing I can say about Mrs. Chen's is that it has plenty of parking and is on a busy strip - Columbia Pike in Arlington. I wish there was more good to say about the place, but words simply fail me. I...live very close to the restaurant and have eaten at it twice recently. Both times the food was bland in taste and awful in appearance. I love the color diversity of Chinese cuisine in general, but Mrs. Chen's food was all brown and unappetizing in flavor and appearance. I am easy to please in the cuisine department, but this food was just poor. I guess the second nice thing I could say is that a lunch special only cost me $7.99. I love to support local enterprises, but this restaurant, which has mysteriously been on the Pike for years, adds zero to the local pickings...More

Date of visit: March 2018
Helpful?1  
Reviewed March 25, 2018 via mobile

I order nearly every trip. It is good food and they deliver to my hotel which is a nice alternative to room service. And less expensive - even with the $2.50 delivery fee.

Date of visit: January 2018
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Reviewed October 22, 2017 via mobile

Not sure I have ever had bad Chinese food, usually a good value for the money but I want to leave a comment on this restaurant. Ordered from our hotel room, food arrived in 30-40 minutes soup and entree were steaming hot, the vegetable egg...rolls were some of the best I have had. Really good food, good choice for delivery if you are in A Crystal City hotel or near by.More

Date of visit: October 2017
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Reviewed September 26, 2017 via mobile

The food was execllent. However they did mess up my order and did not send the fried rice thai I had paid extra to receive. I was staying at a hotel and they sent no utensils or plates for the food. I would order takeout...again maybe dine in.More

Date of visit: September 2017
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Reviewed September 24, 2017 via mobile

Our last night in D.C. area too tired from all the walking around and shuttle buses. Decided to order in. Mrs.Chen's delivers literally and in taste. They also provide plates bowls and utensils since we are in hotels. small delivery charge but who can argue...$2.50 and you don't have to leave your hotel. Thanks Mrs Chen's.More

Date of visit: September 2017
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Reviewed May 30, 2017 via mobile

We ordered online through an app, and the delivery was very quick. The food was great. The chicken lo mein was big enough to feed 3-4 people so I'm glad that's all I ordered. Wonderful taste and hot. My husbands chicken and rice was good...too. Would recommend.More

Date of visit: May 2017
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Frequently Asked Questions about Mrs Chen's Kitchen

Yes, Mrs Chen's Kitchen offers takeout services.

Yes, Mrs Chen's Kitchen offers delivery services.

Mrs Chen's Kitchen is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3.5