I was trying to get filet mignon and bake potato delivered to a dying, home-bound cancer patient. However, because they lived 5 miles outside of Steakway's delivery range they did not want the business. Over the phone they would not take the order, although it...seemed like their website would have accepted it as it didn’t reject the order (I didn’t do the final confirm on the order as I thought it would be better to speak to them but it took me all the way up to the final submit option). Their website makes no mention of a delivery range. They did recommended another place, which I did appreciated, but unfortunately that place did not have filet mignon. I was willing to pay extra given the delivery range but I couldn't even get a word in edge-wise with the supposed manager because all she kept saying was to go to this other place which didn't have what I needed. I finally ended up working with High Speed Delivery Service, who despite not doing food delivery on Sundays offered to help out anyway given the situation. They gave me the choice of several steakhouses to order from, picked it up, delivered it, and only charged a minimal delivery fee. HSDS received a very generous tip from me and several internet recommendations (Facebook, Google, their own website, etc.) for their cooperation and kindness. I understand Steakway having a delivery range and not wanting to go outside of that range. I would have gracefully accepted that had not the manager rudely cut me off short and not even listened to my offer to pay extra.More

I recently went on a vacation with my family to Arlington. The first night we went to Humperdinks and overpaid for a below average pizza. The next night we were exhausted so we thought we would try ordering Steakway to our room at the Baymont....To our surprise we got an appetizer, steak, and desert for 2, a kids meal, and a another steak dinner for only $10 more! The delivery guy forgot my daughters kids meal drink, which I told him not to worry about, but on his own, he took his tip and bought her one out of the machine downstairs. I tried to re-tip him, but he refused. Then, the food was AMAZING! The steak was high quality, and everything was piping hot. It was so good, and there specials so cheap that we ordered in the next night too!If your looking to get steakhouse quality without leaving your room, then Steakway is the way to go!More

I ordered a meal from Steakway after I arrived at my hotel. It was recommended by the hotel staff. It was an excellent recommendation! I had ordered a ribeye, baked potato and salad. It was delivered in about 45 minutes and was a very good...meal. They wrapped everything individually so the meal was very hot when it arrived. I would recommend this restaurant.More

We had an unexpected overnight in Dallas and ended up at a hotel without food service. This place was one of several delivery alternatives. The order-taker was efficient and helpful. The food was adequate in terms of quality and portion size. We did not, however,...receive one side item that we had ordered. We paid about $32 total for two entrees and a dessert. Delivery was in less than an hour, which is decent in my experience. Portion size was fine. Overall, I would consider ordering again, but would double check for order accuracy when the delivery is received.More

ordered room delivery...took way to long....charged my cc 36.00 and never recieved anything called back next day mgr said call him back on wenesday if still on cc why were we charged in the first place

We've made an order with these people every time we stay in Arlington and have never been disappointed. Delivery has always been fast and friendly. The food has always arrived warm and you get large portions. The prices are very reasonable. The Texas double burgers...with fries are the best!More

We ordered food to out hotel. They delivered it in 15-20 mins which we were impressed by; however, the food is so-so. Nothing to write home about.