My wife and I celebrated our anniversary here recently. Through the years we have celebrated at Melting Pots throughout several states. So we pretty much know what to expect, or not to expect as the case may be. We selected this location, as opposed to...Dallas, due to the reviews. The scales seemed to tilt more towards Arlington. We made a reservation online and received an immediate call back with a confirmation. This process was efficient, and the roses I requested were arranged and awaiting for my wife when we arrived to the table. In addition, we received a warm greeting upon arrival. Great job guys!
Our waitress was pleasant and helpful. But we did note that she did not have extensive experience with the cooking oils or menu for that matter. Some of our questions, just seem to go over her head. The food was great, although we always struggle with the menu, and can never seem to find the sweet spot with the correct amount of food. Usually it's too much and Melting Pot leftovers just don't work. For us, it's just the kind of thing that's best served and experienced in house. Our really only complaint was that the service was very slow. It was an off night to boot, so one might expect more effiency. The biggest hiccup was a 25 minute+ wait between our salad and the main course. This was definitely awkward and not what we are accustomed to based on our previous experiences. We both agreed, that overall, the service was slower than usual throughout the night. That said, we still had a great evening and if not for that, I probably would give it 4 stars. The restaurant was clean and atmosphere good.
We would agree with other reviews, it's a little pricey for what it is. But then again, it might be just jealousy on my part, that I can't get anyone to pay me for them to cook their own food! You pay for the experience and we know and like that. At least once a year! More menu options would be a plus for those who don't want to take home a "to go box" they'll never eat, because they feel guilting for paying for it and not eating it.
Thanks for a great evening Melting Pot! While you did a great job, sorry to say, this night was successful not because of you are, but because who I was with! She's 5 PLUS STARS!!!More