We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Potbelly Sandwich Works

Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
4945 Belt Line Road, Addison, TX
11:00 am - 9:00 pm
Closed now
All hours
Mon - Fri 11:00 am - 9:00 pm
Sat - Sun 11:00 am - 8:00 pm
More Info
Add Photo Write a Review

28 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 27: English reviews
Level Contributor
11 reviews
6 restaurant reviews
5 of 5 stars Reviewed 5 weeks ago via mobile

Top notch customer service, friendly, fast, delish sandwiches and salads. They have such a larger variety than just your typical sandwich shops, clean, and great location. Indoor outdoor seating available.

Thank Monique L
Dallas, TX
Level Contributor
25 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 18, 2016

We first discovered Potbelly while living in Chicago and have yet to be disappointed. They have excellent subs, which they toast. They recently added salads and now build your own Mac-n-cheese. The Mac is great and now makes it easier to feed my son who has special needs. He loves it!

Thank evanTX
Level Contributor
24 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 25, 2016 via mobile

I took my wife here in between meetings she said the sub was about the same as subway at a higher price. Good but not great. I did not eat, just accompanied her.

Thank jdb99999
Level Contributor
9 reviews
7 restaurant reviews
4 of 5 stars Reviewed April 21, 2016

Very good food and service. I usually have the large pizza sandwich and jalapeno fries. I've never left hungry. :)

Thank Chantry C
Tulsa, Oklahoma
Level Contributor
97 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 20, 2016

I will visit again. Their roast beef sandwich was out of this world. I think I'll try one of their soups with the next sandwich.

Thank Ron A
Springfield, Illinois
Level Contributor
189 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 132 helpful votes
5 of 5 stars Reviewed January 27, 2016

I was glad to find Potbelly's within close proximity to the InterContinental. I love these sandwiches, and it was just as good as the one I buy from at home. Nothing loke a warm Potbelly sandwich on a cool day.

Thank Melston
Owasso, Oklahoma
Level Contributor
33 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 15, 2015

We pick up sandwiches for work at least once a week. They have some of the best around, I always order The Wreck, you wont be disappointed.

Houston, Texas
Level Contributor
79 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed September 6, 2015 via mobile

My spouse and I decided to try this chain restaurant. We both had the Farm Salad which was quite good and filling.

Thank LCMAN61
Level Contributor
33 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed August 5, 2015

Called in here for lunch with a work colleague. Good selection to choose from, made fresh but still quick. Wasn't expecting the live musician at 1:15 in the afternoon, we ended up sat in a booth next to where he was playing and surprisingly talking was no problem. Busy but efficient with a nice friendly atmosphere. Will be back for... More 

Thank PeterJ-UK
Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 18, 2015 via mobile

While on a business trip to North Dallas, our host had lunch catered in from Potbelly Sandwich Works in Addison. I've eaten at the other sandwich chains but had never eaten at PSW. What a pleasant surprise! The bread was equally balanced with the sandwich contents-something a few of the other chains could do better with (if my main focus... More 

Thank Tony W

Travelers who viewed Potbelly Sandwich Works also viewed


Been to Potbelly Sandwich Works? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    5 of 5 stars
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    4.5 of 5 stars
Average prices
$5 - $10
Soups, Fast Food
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Dining on a budget
Open Hours
11:00 am - 8:00 pm
11:00 am - 9:00 pm
11:00 am - 9:00 pm
11:00 am - 9:00 pm
11:00 am - 9:00 pm
11:00 am - 9:00 pm
11:00 am - 8:00 pm
Location and Contact Information
  • Address: 4945 Belt Line Road, Addison, TX
  • Location: United States  >  Texas (TX)  >  Addison
  • Phone Number: 972-661-2264

Questions & Answers

Questions? Get answers from Potbelly Sandwich Works staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?