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Russell Stover Chocolates

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Wheelchair Accessible

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Reviews (25)
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Reviewed May 5, 2019 via mobile

While driving between locations, we spotted a sign about free samples at the Russell Stover store in a few miles! Free Chocolate? YES! It’s an outlet store, fresh candy and ice cream shop! When we stopped the chocolates were 2 boxes -get one free and...More

Date of visit: May 2019
1  Thank pebbleskip
RS_Chocolatiers, Customer Care Team at Russell Stover Chocolates, responded to this reviewResponded 4 weeks ago

Hello, We are so glad to hear you had a superior experience when visiting our shop. Our common goal is to constantly strive to deliver the very best by matching people that love their work with products and services that rock! Your review is valuable...More

Reviewed February 10, 2019 via mobile

We drove four hours to visit. They have a awesome clearance section in the back. You can get a couple of boxes of chocolate for $10. Definitely worth the trip.More

Date of visit: February 2019
Thank notoriousPOD2019
RS_Chocolatiers, Customer Care Team at Russell Stover Chocolates, responded to this reviewResponded February 26, 2019

Hello,We are so glad to hear you had a superior experience when visiting our shop. Our common goal is to constantly strive to deliver the very best by matching people that love their work with products and services that rock! Your review is valuable to...More

Reviewed December 15, 2018

Visited the Russell Stover Chocolate store and was looking for chocolate deals, especially Christmas present possibilities. There were plenty of deals and not expensive. My family seeks out the blooper section for themselves and they go to town in that section. If you love chocolate...More

Date of visit: December 2018
Thank Robert O
RS_Chocolatiers, Owner at Russell Stover Chocolates, responded to this reviewResponded December 18, 2018

Dear Robert, Thank you for taking the time out of your busy schedule to review our business. Everyone here is committed to our guarantee of quality product and service. Feedback like yours helps to renew our commitment to always trying our best. We are so...More

Reviewed November 23, 2018 via mobile

Great place to take kids or wife for a treat or gift. The prices are reasonable. Store offers ice cream, treat, and fudge bar. Also has gift section.More

Date of visit: November 2018
Thank Brent C
RS_Chocolatiers, Owner at Russell Stover Chocolates, responded to this reviewResponded December 18, 2018

Hi Brent, We are so grateful for your feedback. It is thanks to customers like you taking the time to tell us what we are doing right that we are able to constantly strive for excellence. We may not be as large as other businesses...More

Reviewed November 6, 2018

Wanted to buy sugar free chocolates and candy<health reasons, not by choice> I wanted to save from buying at local supermarkets. However their prices are higher ! They had buy 2 bags @ 6.99 get 1 free. Publix/ingles have the same bags @ 4.89 a...More

Date of visit: November 2018
Thank claudiof507
RS_Chocolatiers, customer care team at Russell Stover Chocolates, responded to this reviewResponded November 13, 2018

Claudio We are truly sorry your experience was not to your satisfaction. We are constantly refining the way we do business and that is only possible thanks to candid feedback like yours. Please know that we are listening. Kindest Regards, Andrea Customer Care Team

Reviewed November 5, 2018

I was super excited when travelling to see a Russell Stover store and buy some French Mints for my daugther. They can be hard to find! So I bought 2 boxes as well as a box of double pecan delights. My daughter told me that...More

Date of visit: October 2018
Thank crocuslover
RS_Chocolatiers, customer care team at Russell Stover Chocolates, responded to this reviewResponded November 7, 2018

We are sorry to hear this did not work for you.We offer a variety of products selected and we are committed to their quality. We want to have a chance to correct the issue and have you walk out of our store with something that...More

Reviewed October 14, 2018

Great place to shop for chocolates. Staff friendly and helpful. Store clean and well stocked. The ice cream treats top off the day. We always shop for sugar free and Russell Stover is the best tasting of all sugar free.More

Date of visit: October 2018
Thank Stephen W
RS_Chocolatiers, customer care team at Russell Stover Chocolates, responded to this reviewResponded October 16, 2018

WOW! We can't begin to tell you how nice it is to hear words of encouragement appreciation and praise.We want every single customer that walks through our doors to experience the same level of service.Your thoughtful and descriptive review reaffirms that we are heading in...More

Reviewed September 7, 2018 via mobile

Was there to pick up a few specific types. Found a huge selection and variety. They were running several specials at the time. Also DO check out the “blooper” boxes of candy which have a slight blemish but still taste great. Friendly staff and also...More

Date of visit: September 2018
1  Thank Zenblaster
RS_Chocolatiers, customer care team at Russell Stover Chocolates, responded to this reviewResponded September 11, 2018

Hello, We are so glad to hear you had a superior experience when visiting our shop.Our common goal is to constantly strive to deliver the very best by matching people that love their work with products and services that rock! Your review is valuable to...More

Reviewed July 25, 2018 via mobile

The store is full of all kinds of candy. We bought some lemon wedges - excellent and sugarless cherry drops - so so. But that is not why we visit this place. We love ice cream. Especially black cherry - equal to best ever tried...More

Date of visit: July 2018
1  Thank RPiggott
RS_Chocolatiers, Owner at Russell Stover Chocolates, responded to this reviewResponded July 31, 2018

Hi RPiggott, We are so grateful for your feedback. Reading your review was of great encouragement to me personally reminding me why we do what we do. We sincerely look forward to serving you time after time. Until Next Time, Kiana J. Customer Care Representative

Reviewed March 29, 2018

We were staying at a nearby hotel but didn't realize there was a Russell Stover just next door. We were greeted warmly as we entered and were offered a free sample. We found plenty of options for Easter and some treats for ourselves as well....More

Date of visit: March 2018
1  Thank 949edwardl
RS_Chocolatiers, customer care team at Russell Stover Chocolates, responded to this reviewResponded April 5, 2018

Thank you so much for taking the time to write such a nice review.Everyone here is committed to our guarantee of quality product and service. Feedback like yours helps to renew our commitment to always trying our best.We are so happy to hear that we...More

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