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Prime Steak Restaurant

$$$$
Contemporary, American, Steakhouse, European
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2 Jalan Stesen Sentral | Kuala Lumpur Sentral, Kuala Lumpur 50470, Malaysia
+60 3-2263 7434
Website
Today
6:30 pm - 10:30 pm
12:00 pm - 2:30 pm
Closed now
All hours
Hours:
Sun - Sat 6:30 pm - 10:30 pm
Mon - Fri 12:00 pm - 2:30 pm
More Info
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176 Reviews from our TripAdvisor Community

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Showing 167: English reviews
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

I went for dinner with my familyon 8th July at 7.30 pm. Food was excellent. We had mushroom and French onion soup for starters and had the cod fish, rack of lamb and jumbo prawn with shrimp for mains. Service was also excellent. Just two minor things to point out ; when the waitress brought our juices they had to... More 

Helpful?
Thank 459aziza
LeMeridien_KL_MY, Manager at Prime Steak Restaurant, responded to this review

Dear 459aziza Thank you for dining at Prime. We have taken note on your comments about service in Prime and also on allowing children to dine in with their family upon request and regret that we were not able to meet your expectations. Please rest assured that this will be highlighted in our next discussion with the team and Director... More 

Kuala Lumpur, Malaysia
Level Contributor
438 reviews
207 restaurant reviews
common_n_restaurant_reviews_1bd8 189 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Prime has an excellent restaurant interior and looks very slick indeed and is certainly impressive. It is however still overpriced and difficult to get the attention of a waitress as they were either too busy or under staffed. In any case, theres no excluse for slow service. Put on more staff! The lobster bisque starter was outstanding. The steak was... More 

Helpful?
Thank roryjdoyle
LeMeridien_KL_MY, Manager at Prime Steak Restaurant, responded to this review

Dear roryjdoyle, Thank you for reflecting on your dining experience, such feedback is very much appreciated. Rest assured matters requiring more attention will be certainly be followed up upon and further improved. Kindly allow us to share that our prices are competitive and in line compared to the other 5-star hotels’ restaurant in the city. However, we will include your... More 

Hong Kong, China
Level Contributor
29 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 13, 2016

No one can argue that the ambience and the decor of the restaurant is nice. However, I think it would've been great had they placed the same amount of attention on other areas of their operations. Even though the shortcomings are little, I do believe that it's the little things that set the great steakhouses apart from the standard pedestrian... More 

Helpful?
Thank marianchew0326
LeMeridien_KL_MY, Manager at Prime Steak Restaurant, responded to this review

Dear marianchew0326, Thank you for your feedback. We took note of your comments and stand encouraged to serve you even better in the future. We shall strive to further develop our menu according to our Guest feedback. We are sorry the overall Dinner experience was not up to par and need to be swiftly stepped up. We assure you of... More 

Kuala Lumpur, Malaysia
Level Contributor
84 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 131 helpful votes
3 of 5 stars Reviewed May 16, 2016 via mobile

Visited Prime many times but this was one of the best. Service first rate food great quality. Had crab cakes for a starter and were fresh and tasty. Main was a cut of grass fed tenderloin that was perfect. Grass. Fed can be dry but this was spot on - and healthy ( relatively) too. Only let down is the... More 

Helpful?
Thank Graham S
LeMeridien_KL_MY, Manager at Prime Steak Restaurant, responded to this review

Dear Graham S Thank you for your generous comment. Many thanks for choosing us for your special night out. It is wonderful to hear our team at Prime has given their best to ensure your experience was a memorable one. The Wine List feedback are well noted and greatly appreciated. We look forward to welcoming you back next time. Very... More 

Singapore, Singapore
Level Contributor
79 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed May 6, 2016

Went to Prime twice in the past few months and while I enjoyed the experience - nice ambience, service and prices (with my Amex discount), I can't say that the food was all that exceptional or terribly memorable. It's decent steaks, nice sides and sauces but I expected more from a higher end more atas steak place. The crab cakes... More 

Helpful?
Thank KayaToasted
LeMeridien_KL_MY, Manager at Prime Steak Restaurant, responded to this review

Reply: Dear KayaToasted We have taken note on your comment about the steak and crab cake during your recent visit. We apologize for the less than satisfactory meal and experience. We have highlighted this matter to Executive Chef in regards to this and remedial actions have been initiated to ensure there are no similar occurrences in the near future. We... More 

Singapore, Singapore
Level Contributor
128 reviews
89 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed May 2, 2016

Food: 5/5 Absolutely delicious and juicy steaks and definitely recommended for steak lovers. Service is attentive too and caters to your whim. As it is a classy steak restaurant, it is pricey however.

Helpful?
Thank blacktryst
LeMeridien_KL_MY, Manager at Prime Steak Restaurant, responded to this review

Reply: Dear blacktryst Thank you for the detailed post and rating us so favourably. We have shared your comments with our culinary team and service team and they were equally motivated. We hope to welcome you back in the near future. Best Regards, Ahmad Nizam Daud More 

Shah Alam, Malaysia
Level Contributor
18 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 27, 2016

My family and I went there for our father's birthday and it was a pleasant memory. The steak was delicious. The sauce was good but I think the meat taste better by itself (with a dash of black pepper). I would strongly recommend ordering appetizers because it does take quite a while before your main dish is served. But we... More 

Helpful?
Thank f_ain90
LeMeridien_KL_MY, Manager at Prime Steak Restaurant, responded to this review

Reply: Dear f_ain90 Thank you so much for your generous comment and we are glad to know that you enjoyed your dining experience at Prime. We have taken note on your comment about the serving timing was a bit slower than your expected and highlighted this to the Prime Manager for continual improvement. We hope to see you again soon!... More 

Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 24, 2016

Went to the venue for a business meeting. Food: 5/5 The quality of the food (specifically the steak/meat) was excellent. Service: 3/5 - The staff mixed up the orders. They served my 'rare steak' to someone else, while giving me that persons 'medium rare steak'. - The staff were clumsy and made excessive & unnecessary noise around us while setting... More 

Helpful?
Thank royl64
LeMeridien_KL_MY, Manager at Prime Steak Restaurant, responded to this review

Dear royl64 I am very sorry to hear of your experience as indeed it is disappointing that the standard of service was below par and the staff concerned clearly lack of training for such basic request. It is very clear from your feedback that we will urgently need to step up and address the service issue as highlighted. I assure... More 

Level Contributor
47 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 22, 2016

It's located inside of Le Meridien Hotel at KL Sentral, so getting there shouldn't be a problem seeing it is accessible via public transports. Staffs are friendly, knowledgeable and efficient. It might not be an ideal place for romantic dinners or for any heart to heart talk to take place as the tables are quite close to each other, allowing... More 

Helpful?
Thank NeerChan
LeMeridien_KL_MY, Manager at Prime Steak Restaurant, responded to this review

Dear Neerchan, Thank you very much for taking the time to review and recommend us. We are glad you enjoyed our Prime Surf and Turf. We are happy to hear service and food matched your expectations and hope to welcome you again. Cheers, Ahmad Nizam Daud More 

Adelaide, Australia
Level Contributor
169 reviews
124 restaurant reviews
common_n_restaurant_reviews_1bd8 98 helpful votes
5 of 5 stars Reviewed April 21, 2016

My girlfriend and I dined here Thursday night without a booking. We arrived at 7pm and the restaurant was half full. Never the less we were led to a well-placed table immediately and given the wine menu and offered water. I always drink warm water so I appreciate it when they get the temperature right (warm not boiling) and remember... More 

Helpful?
Thank M T
LeMeridien_KL_MY, Manager at Prime Steak Restaurant, responded to this review

Hi M T Thank you for your awesome review. So glad you enjoyed the food and service at Prime. Truly humbled by your kind words and we will definitely pass on the good word over to the team. By the way our Prime Chef noted about your food preferences’ We hope to see you again soon to serve you even... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Average prices
$9 - $172
Cuisine
Contemporary, American, Steakhouse, European
Meals
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Cash Only, Free Wifi, Reservations, Valet Parking, Private Dining, Full Bar
Good for
Large groups, Romantic, Business meetings, Special occasions
Open Hours
Sunday
6:30 pm - 10:30 pm
Monday
6:30 pm - 10:30 pm
12:00 pm - 2:30 pm
Tuesday
6:30 pm - 10:30 pm
12:00 pm - 2:30 pm
Wednesday
6:30 pm - 10:30 pm
12:00 pm - 2:30 pm
Thursday
6:30 pm - 10:30 pm
12:00 pm - 2:30 pm
Friday
6:30 pm - 10:30 pm
12:00 pm - 2:30 pm
Saturday
6:30 pm - 10:30 pm
Location and Contact Information
  • Address: 2 Jalan Stesen Sentral | Kuala Lumpur Sentral, Kuala Lumpur 50470, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: +60 3-2263 7434
Description
PRIME prides itself in serving only the finest halal certified imported beef, complemented with an exquisite wine selection. Imaginative interior design with secluded sections enables diners the chance to see and be seen, or to be discreetly seated away from the crowd. PRIME also offers an innovative 'private dining room with a view' which seats 10, offering diners an up close and personal view of the kitchen activities.
Impressive floor-to-ceiling wine walls are present throughout PRIME, reflecting the marriage of great steaks and great wines. Wines from around the world are featured and have been priced to represent some of the best value for wine enthusiasts in Kuala Lumpur. The extensive choice of wines is complemented by the presence of a highly experienced Wine Manager as well as a novel Sommelier's Table where diners can taste wines before making their selection.

Awarded 'Best Place for Meat' by Time Out KL Food Awards 2014, the extensive menu features a large variety of steaks in different cuts such as the highly regarded Wagyu Prime Ribs with a marbling of 6, in addition to Black Angus 200 days grain-fed steaks and Australian 120 and 80 day aged steaks.

Questions & Answers

Questions? Get answers from Prime Steak Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?