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Shang Palace

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Ratings and reviews

Certificate of Excellence2015 - 2016, 2018 - 2019 Winner
RATINGS
Food
Service
Value
Atmosphere

Location and contact

About
Shang Palace is the premiere Chinese restaurant in Kuala Lumpur offering traditional Cantonese cuisine enhanced by local Chinese specialties prepared by Chinese Chef, Tan Kim Weng and his team, accompanied by an extensive tea offered.
PRICE RANGE
$15 - $30
Special Diets
Vegetarian Friendly, Vegan Options, Halal, Gluten Free Options
Meals
Lunch, Dinner, Brunch
CUISINES
Chinese, Asian
FEATURES
Takeout, Reservations, Private Dining, Seating, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards, Table Service
Reviews (275)
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238 results
Traveler rating
131
61
31
7
8
Traveler type
Time of year
LanguageEnglish
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Traveler rating
131
61
31
7
8
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All reviews peking duck dim sum pork scallops noodles seafood mango chinese restaurant star hotel restaurant staff were attentive food quality green tea dining experience fine dining wei dishes dimsum
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1 - 10 of 238 reviews
Reviewed 3 weeks ago

The Shang Palace restaurant is beautifully decorated and has an exciting and varied menu, but let down by the service. Our first course of prawns were cooked to perfection but the main courses arrived, after a 45minute wait, and were tepid. Perhaps the restaurant needed...More

Date of visit: May 2019
1  Thank Hailmary1956
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded 2 weeks ago

Dear Guest, Thank you very much for your kind patronage at Shangri-La Hotel, Kuala Lumpur and for taking your precious time to share your experience following your recent visit to our Shang Palace restaurant. We value our guests’ opinion; please rest assured that your comment...More

Reviewed May 5, 2019

Classic cuisine. Above average quality. Excellent dim sum. Excellent service. And one of the few Halal Chinese restaurants at this level in KLMore

Date of visit: May 2019
1  Thank siglo
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded May 5, 2019

Dear Guest, I would like to thank you for your kind patronage at Shangri-La Hotel, Kuala Lumpur and I am delighted to share your compliments with my team members who will continuously strive for exemplary hospitality. It was a pleasure to have been of service...More

Reviewed May 2, 2019

Had a Dim Sum lunch for the first time at the Shang Palace recently. Not disappointed at all. Will visit again in a near future to savour other dishes on offer.More

Date of visit: April 2019
1  Thank zaak0536
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded May 5, 2019

Dear Guest, I would like to thank you for your kind patronage at Shangri-La Hotel, Kuala Lumpur and I am delighted to share your compliments with my team members who will continuously strive for exemplary hospitality. It was a pleasure to have been of service...More

Reviewed May 2, 2019 via mobile

the homemade tofu is special and delicious. As a vegetarian, I don’t find any difficulty to have my choices here.More

Date of visit: May 2019
1  Thank sookbee
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded May 5, 2019

Dear Guest, I would like to thank you for your kind patronage at Shangri-La Hotel, Kuala Lumpur and I am delighted to share your compliments with my team members who will continuously strive for exemplary hospitality. It was a pleasure to have been of service...More

Reviewed April 30, 2019 via mobile

We had a great dinner at Shang Palace on 30th April. I booked 4 tables with Shang. Their team has been so accommodating especially Mr Soon Wei. Food was tasty and ambience was fantastic. They definitely deserved 5-Star. I highly recommended this restaurant to everyone....More

Date of visit: April 2019
1  Thank Pioneer283312
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded May 5, 2019

Dear Guest, I would like to thank you for your kind patronage at Shangri-La Hotel, Kuala Lumpur and I am delighted to share your compliments with my team members, in particular Yue Soon Wei who will continuously strive for exemplary hospitality. It was a pleasure...More

Reviewed April 21, 2019

Good environment and with delicious dim sum food. Staffs are friendly, proactively & helpful. The take away packing look nice too!More

Date of visit: April 2019
1  Thank kahchuan2020
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded April 22, 2019

Dear Guest, I would like to thank you for your kind patronage at Shangri-La Hotel, Kuala Lumpur and I am delighted to share your compliments with my team members who will continuously strive for exemplary hospitality. It was a pleasure to have been of service...More

Reviewed April 20, 2019

I had a very pleasant dinner this week. The restaurant is impeccable and very quaint. The service was polite and correct but, probably due to problems with the language, slightly ineffective. The first dish was a Dim Sum combo (29 MYR) and it was very...More

Date of visit: April 2019
1  Thank 897xaviers
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded April 22, 2019

Dear Guest, Thank you very much for your kind patronage at Shangri-La Hotel, Kuala Lumpur and for taking your precious time to share your experience following your recent visit to our Shang Palace restaurant. We value our guests’ opinion; please rest assured that your comment...More

Reviewed April 10, 2019 via mobile

A group of us decided to have a meal at our hotel and decided to go to this restaurant. The Chinese food at this restaurant was very authentic and good. The service was good. But the drinks were a issue. The restaurant did not have...More

Date of visit: March 2019
1  Thank Nimo75
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded April 11, 2019

Dear Guest, Thank you very much for your kind patronage at Shangri-La Hotel, Kuala Lumpur and for taking your precious time to share your experience following your recent visit to our Shang Palace restaurant. We value our guests’ opinion; please rest assured that your comment...More

Reviewed April 6, 2019 via mobile

Shang Palace in my opinion is arguable one of the finest Chinese dining establishment in a 5 star hotel in Kuala Lumpur. The dish variety is extremely eclectic and one is spoilt for choice. The ambiance is beautiful with lovely touches. However the staff is...More

Date of visit: April 2019
1  Thank Khylune T
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded April 7, 2019

Dear Guest, I would like to thank you for your kind patronage at Shangri-La Hotel, Kuala Lumpur and I am delighted to share your compliments with my team members who will continuously strive for exemplary hospitality. It was a pleasure to have been of service...More

Reviewed March 13, 2019 via mobile

Having a wonderful lunch and dinner here. Excellent service Workers are helpful, welcome tea served and the food is the best partMore

Date of visit: March 2019
1  Thank xermyee
ShangriLaKLMgmt, Manager at Shang Palace, responded to this reviewResponded March 13, 2019

Dear Guest, I would like to thank you for your kind patronage at Shangri-La Hotel, Kuala Lumpur and I am delighted to share your compliments with my team members who will continuously strive for exemplary hospitality. It was a pleasure to have been of service...More

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Questions & Answers
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KenWoon
May 5, 2015|
Answer
Response from Francis C | Reviewed this property |
It is a chinese restaurant in shangri la..now they serve halal food..
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