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Hard Rock Cafe

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RATINGS
Food
Service
Value
Atmosphere

Location and contact

About
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
PRICE RANGE
$15 - $20
Special Diets
Halal
Meals
Lunch, Dinner, Drinks
CUISINES
American
FEATURES
Takeout, Outdoor Seating, Seating, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Accepts Credit Cards, Table Service
Reviews (1,217)
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Traveler rating
259
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LanguageEnglish
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Traveler rating
259
378
177
71
39
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1 - 10 of 924 reviews
Reviewed 2 weeks ago via mobile

I had an amazing birthday surprise by Nu Color Band from Indonesia. Called up on stage with a cake with surprise, surprise, a cherry 🍒 at the top for me to naughtily pick with my teeth =p. The band was insanely good! They can belt...More

Date of visit: April 2019
Thank KimTan27
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Dear KimTan27, Thank you for sharing your wonderful experience with us and awarding us with 5 stars. Great to know that we surpassed your expectations and were able to make you leave as a happy customer! We will make sure to convey your compliments to...More

Reviewed 3 weeks ago via mobile

We ate here and enjoyed our meal - very friendly staff and quick service even though they were reasonably busy ! We love hard rock and eat at them around the world when we can !More

Date of visit: April 2019
Thank lkamphuis
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Dear Ikamphuis, Thank you for sharing your wonderful experience with us and awarding us 5 stars. We strive to create memorable moments for our fans that walk into Hard Rock Cafe Kuala Lumpur. Thank you for your continuous support to our brand, HARD ROCK whilst...More

Reviewed 4 weeks ago

Good music, great food, fantastic vibes and fabulous ambiance. Its never been disappointing. Smoking allowed after 11pm.More

Date of visit: April 2019
Thank 58sheena
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Dear 58sheena, Many thanks for penning such a great review of your experience at Hard Rock Cafe Kuala Lumpur. We are glad that you enjoyed the food and service here and we sure can't wait till you visit us again. Best regards, Management of Hard...More

Reviewed 4 weeks ago via mobile

It was difficult to find this Hard Rock Cafe, but we were greeted by very friendly staff. We both ordered a Nasi Goreng instead of the usual legendary burgers! It was great! Highly recommended and really good cost wise.More

Date of visit: May 2018
Thank Rhys_Adams_Derby
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Dear Rhys_Adams_Derby, Thank you for dropping by and great to know that you love our Nasi Goreng. We really appreciate your positive comments and your recommendation of our cafe. We hope to welcome you again when you are in Kuala Lumpur! Warm regards, Management of...More

Reviewed April 13, 2019 via mobile

Visited hard rock from 27/3 to 4/4. I have read reviews about ladyboys and other things but found it very pleasant and none of what was said. Even if they were (or girls) present so what? People should just go to enjoy the drink, food,...More

Date of visit: April 2019
Thank ice m
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded April 14, 2019

Dear Ice M, Thank you for taking the time to write your comment on us. We are so pleased that you had a pleasant experience while dining at Hard Rock Cafe Kuala Lumpur.We truly appreciate your feedback and hope we will have a chance to...More

Reviewed April 8, 2019

Nice cold beers and decent pub food. We enjoyed our late arrival into KL while chilling out on the terrace after our journey. Great service!More

Date of visit: April 2019
Thank Sneekie
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded April 8, 2019

Dear Sneekie, We are glad that you could make it to our cafe during your recent trip to Kuala Lumpur. Thank you for the positive comments and hope to see you again at Hard Rock Cafe Kuala Lumpur. Best regards, Management of Hard Rock Cafe...More

Reviewed April 6, 2019

We last visited this restaurant in 1996 when it was "the place to be" We were very pleased to see it`s still " the go to" place. Best chicken Caesar Salad ever with faultless service. Great atmosphere as always, long may you continue. We still...More

Date of visit: March 2019
Thank kathy b
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded April 7, 2019

Dear Kathy B, Thank you for sharing your wonderful experience and awarding us with 5 stars. We were delighted to know that your visit to Hard Rock Cafe Kuala Lumpur bring back a lot of fond memories. We hope to welcome you again when you...More

Reviewed April 4, 2019 via mobile

We visited Hard Rock Cafe as we tend to like the menu, atmosphere and service. We were not disappointed, but beware the portion sizes are bigger than you might expect

Date of visit: April 2019
Thank Alanandtree
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded April 4, 2019

Dear Alanandtree, Thank you for dropping by and great to know that you like the menu, atmosphere and service. We look forward to see you again soon and thank you for your feedback. Warm regards, Management of Hard Rock Cafe Kuala Lumpur

Reviewed April 3, 2019

The waiter, NICK is so kind and very nice person. very helpful, he even double check and remind me if I have the membership number for collecting point and they give me 10% DISCOUNT for any merchandise in ROCK SHOP. So happy, I bought 2...More

Date of visit: April 2019
Thank Junclynn
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded April 4, 2019

Dear Junclynn, Thank you so much for your wonderful review! We truly appreciate your kind feedback and this definitely pushes us to greater heights. We will make sure to convey your compliments to the team especially Nick and the chef. We look forward in welcoming...More

Reviewed March 30, 2019 via mobile

Was there last night with friends, the table beside started lighting up cigarettes. Not only did the waiters not stop them, they even provided them with ashtrays. Can't enjoy the drinks and food when there's smoke blown towards you.More

Date of visit: March 2019
Thank Gabriel3939
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded March 31, 2019

Dear Gabriel3939, We are very concern with our guest satisfaction and sincerely apologize for the smoke that you have encountered from the customers near you. We have signages at the entrance and in the restaurant informing that no smoking from 11.30am to 11.30pm. Our kitchen...More

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Questions & Answers
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Clairerevier
May 19, 2019|
AnswerShow all 5 answers
Response from ice m | Reviewed this property |
Vegetarian yes but not gluten free food.
0
Votes
Cosmopolitan824106
October 13, 2018|
AnswerShow all 4 answers
Response from norghani | Property representative |
Hi Cosmopolitan, There's no cover charge if you just want to watch the live band at Hard Rock Cafe Kuala Lumpur. Our live band starts at 10pm on weekdays while on Friday & Saturday the band starts at 11.00pm. Drinks are not... More
0
Votes
Erad_Bari
July 21, 2018|
AnswerShow all 13 answers
Response from norghani | Property representative |
Hi Erad_Bari, Hard Rock Cafe Kuala Lumpur is open to all ages. We have kids menu and coloring activities book for kids. Please take note that after10.30pm only adult above 21 is allowed. Best regards, Marketing... More
1
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