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Groud Floor , Concorde Hotel, 2 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
+60 3-2715 5555
Website
Today
11:30 am - 2:00 am
Closed now
All hours
Hours:
Sun - Thu 11:30 am - 1:30 am
Fri - Sat 11:30 am - 2:00 am
More Info
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782 Reviews from our TripAdvisor Community

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Showing 604: English reviews
Adelaide, Australia
Level Contributor
151 reviews
101 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Came here with a large work group. They did well serving us and were friendly and flexible. Food is not so special really. The band were very good. Overall a good experience.

Helpful?
Thank Paul G
Level Contributor
79 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Visited the restaurant located near the Concorde hotel. As they were having the World burger tour, I decided to try one of the burgers for dinner. Originally selected the kimchi Korean burger but was advised that it was too spicy. I end up ordering the Breakfast London burger. It was huge with a big piece of beef patty, vegetable, bacon... More 

Helpful?
Thank Murphy Joel L
Level Contributor
36 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We've visited many HRCs in a number of different countries and this one isn't much different from the others. Good food, good atmosphere and nice cocktails. The price is above average for KL but you would expect that. The waitress was not as enthusiastic and pleasant as the usual high standards we have come to expect from other HRCs.

Helpful?
Thank Darren M
norghani, Manager at Hard Rock Cafe, responded to this review

Dear Darren M, We appreciate and thank you for taking the time to review your dining experience with us. We are very concern with our guest satisfaction and sincerely apologize if you felt the service was not the usual high standard that you have come to expect. We have shared your comments with the entire team pertaining service and would... More 

Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

We have travelled to many Hard Rock Cafes over a number of years and were not disappointed with this one. Happy Hour from 4.00 was a welcome retreat from the heat and on our last day in the city the heavy rain. Food was good and up to the standard of other Hard Rock Cafes we have visited around the... More 

Helpful?
Thank Shazzax
norghani, Manager at Hard Rock Cafe, responded to this review

Dear Shazzax, Thank you for dropping by at Hard Rock Cafe on your recent trip to Kuala Lumpur. Many thanks for your positive comment. We truly appreciate your feedback and we look forward for many more rocking times! Warm regards, Management of Hard Rock Cafe Kuala Lumpur More 

Level Contributor
18 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The good thing about all the HRC's around the world is the consistency of the menu and the food and this one is no exception. It is expensive compared to other options in KL but great if you don't want to take risks with what the kids might like. Biggest downside is that they still allow smoking in some areas... More 

Helpful?
Thank Bruce & Angela H
norghani, Manager at Hard Rock Cafe, responded to this review

Dear Bruce & Angela H, We appreciate and thank you for taking the time to comment your dining experience with us. We apologize if you are not comfortable with the smell of the smoke from the smoking areas. We do have the ionizer placed at few areas of the cafe. Thank you for the positive food comment and will definitely... More 

Cranage, United Kingdom
Level Contributor
31 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We visited the HRC on our first night in KL as it is conveniently situated across the road from the Shangri - La Hotel and it was getting late. Food and Service were good but no less than you would expect from a HRC. However the whole experience was a little disappointing. There was little atmosphere, beer was incredibly expensive... More 

Helpful?
Thank ARJ2529
norghani, Manager at Hard Rock Cafe, responded to this review

Dear ARJ2529, Thank you for your recent correspondence regarding your visit to the Hard Rock Cafe Kuala Lumpur. We are sorry to hear that you were disappointed with your experience at our cafe. Your comments will be reviewed with the management and hope we will find a better solution in the future. Again we apologize for any inconvenience we may... More 

Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Personally I love Hard Rock Cafe and I eat there in almost all the cities I visit. The food always tastes the same, the interior is always the same and overall they have a strong brand wherever you go in the world. The experience on Hard Rock Kuala Lumpur was ok, but not very good compared to many of their... More 

Helpful?
Thank Signe H
norghani, Manager at Hard Rock Cafe, responded to this review

Dear Signe H, We are sorry that your experience at our Hard Rock Kuala Lumpur was not great since you were seated at the outside area which was very hard to have a normal conversation. The inside dining area will be more appropriate for diners to enjoy the food and having a great conversation. We apologize that you didn't have... More 

Perth, Australia
Level Contributor
102 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

We had Naco's as a entree and it was huge.....there was 3 of us but we still struggled to finish them.Luckily 2 of us decided to share a burger, otherwise we would of never been able to eat a main meal each...fantastic staff, very friendly, totally worth a visit

Helpful?
Thank cyndi9
norghani, Manager at Hard Rock Cafe, responded to this review

Dear cyndi9, We were thrilled to read your 5-star review of our cafe. Thank you for dropping by and thanks for your support to our brand, HARD ROCK whilst our team will be overwhelmed when I share your comments with them after all this is what we do best. Rock On...! Warm regards, Management of Hard Rock Cafe Kuala Lumpur More 

Malmesbury, United Kingdom
Level Contributor
143 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our evening but a pity that there was only tennis on the tv instead of music. Food was very good and we enjoyed happy hour. The service was rather on the slow side and not very attentive as some of the other Hard rocks we have been to. We were not asked if we would like a sweet!... More 

Helpful?
Thank Triangle81
norghani, Manager at Hard Rock Cafe, responded to this review

Dear Triangle81, We were delighted to know that your visit to Hard Rock Cafe Kuala Lumpur was an enjoyable one. We apologize if you did not receive our usual awesome experience. We will pass your feedback on to the team, and we look forward to see you again at Hard Rock Cafe Kuala Lumpur. Warm regards, Management of Hard Rock... More 

Level Contributor
18 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

For who traveling to KL want a more western meal. Hard Rock cafè KL is great, food is excellent, service is good too.

Helpful?
Thank Giorgio C
norghani, Manager at Hard Rock Cafe, responded to this review

Dear Giorgio C, Many thanks for endorsing our team and our food. We take great pleasure in knowing our training efforts have paid off by receiving feedback such as yours. We will convey your compliments to the team and hope to welcome you again when you are in Kuala Lumpur! Warm regards, Management of Hard Rock Cafe Kuala Lumpur More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Average prices
$15 - $20
Cuisine
Malaysian, South American, Bar
Meals
Lunch, Dinner, Drinks
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations
Good for
Large groups, Families with children, Bar scene
Open Hours
Sunday
11:30 am - 1:30 am
Monday
11:30 am - 1:30 am
Tuesday
11:30 am - 1:30 am
Wednesday
11:30 am - 1:30 am
Thursday
11:30 am - 1:30 am
Friday
11:30 am - 2:00 am
Saturday
11:30 am - 2:00 am
Location and Contact Information
  • Address: Groud Floor , Concorde Hotel, 2 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: +60 3-2715 5555
Description
No difference from any other Hard Rock Cafe's around the world, Hard Rock Cafe Kuala Lumpur is here to bring and serve delicious wholesome American food, desserts as well as specialty cocktails. Over the years, the menu has remained largely the same but is always improving. Some of Hard Rock Cafe Kuala Lumpur's signature dishes include Hard Rock Nachos, HRC's Famous Fajitas, Jumbo Combo and its famous Legendary Burgers with all kinds of relishes. Topping the menu is its outrageous desserts including HRC Hot Fudge Brownie, Mud Pie, HRC's Signature Ice Cream and thick superlicious blended shakes. In addition to the traditional Hard Rock Cafe menu, there is also a selection of local flavors.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hard Rock Cafe and other visitors
3 questions
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4 months ago
3 months ago
Kuala Lumpur, Malaysia

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Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?