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Hard Rock Cafe

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Ratings and reviews

#42 of 34,199 Restaurants in Osaka
Certificate of Excellence2015 - 2018 Winner
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Bar
Meals
Lunch, Dinner
FEATURES
Reservations, Seating, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service, Highchairs Available
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features, about

Location and contact

Reviews (283)
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117 results
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47
44
20
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4
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LanguageEnglish
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Traveler rating
47
44
20
2
4
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1 - 10 of 117 reviews
Reviewed 3 weeks ago via mobile

The worst chicken sandwich I ever had, with a wine on the same level. A total rip off. For a first Hard Rock Cafe experience I say never again!!!!! Awful

Date of visit: June 2019
Thank RonaldV1969
hrcucwo, マネージャー at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to leave us a review. Can I please ask you to email us at hrc-ucwo@wdi.co.jp with some more details regarding your visit.

Reviewed June 10, 2019

I mainly come to these to find a T-shirt. This particular Hard Rock had one that was special to the region, vs. simply one you can find at any Hard Rock. In the Osaka proper store, there wasn’t anything atypical.

Date of visit: May 2019
Thank Danielle2374
hrcucwo, マネージャー at Hard Rock Cafe, responded to this reviewResponded June 11, 2019

Thanks for taking the time to leave us a review.

Reviewed April 28, 2019 via mobile

Well as you can see this is rated at the time of writing as 38 out of 38,000 + restaurants in the City so it cannot be that bad can it! Out of all the Hard Rocks in Japan this is definitely the most friendly...More

Date of visit: October 2018
Thank badmintontim
hrcucwo, マネージャー at Hard Rock Cafe, responded to this reviewResponded May 31, 2019

Thank you for this fantastic review and for taking the time to post your feedback! We're glad we were able to rock your world and we hope to welcome you back to the Cafe again the next time your in Osaka.

Reviewed April 25, 2019 via mobile

Great staff who went above and beyond to make me a vegan meal. The helpful wait staff handed us over to the manager Tomohiro Yasukawa who spent time with me and the kitchen staff to come up with a delicious vegan version of the fajitas...More

Date of visit: April 2019
Thank Elizabeth J
hrcucwo, マネージャー at Hard Rock Cafe, responded to this reviewResponded May 31, 2019

Thanks for taking the time to leave us such an awesome review.Hope to see you again next time your in Osaka!

Reviewed December 14, 2018 via mobile

We have to wait till the store reopens at 9pm, as there was a private function. I find the servers somehow less enthusiastic as compared to other HRC I have visited, probably due to the command of language. The food as usual is great and...More

Date of visit: December 2018
Thank HoweyH2
hrcucwo, マネージャー at Hard Rock Cafe, responded to this reviewResponded December 22, 2018

I appreciate you taking the time to write a review.Every comment will be regarded as important and reflect it in creating a better.

Reviewed December 12, 2018 via mobile

The drinks were really good, especially the margaurita . It was great, and truly enjoyable to visit, and enjoy the great drinks !

Date of visit: December 2018
Thank JohnTan2015
hrcucwo, マネージャー at Hard Rock Cafe, responded to this reviewResponded December 22, 2018

Thank you for this fantastic review and for taking the time to post your feedback!

Reviewed December 9, 2018

Over priced, limited vegetarian options. Cool atmosphere like all hard rock cafes offer. Would opt for Japanese cuisine while in Japan. Unless you're looking for a break from Japanese food I'd opt for McDonalds downstairs to save some yen.

Date of visit: November 2018
Thank Louisa P
hrcucwo, マネージャー at Hard Rock Cafe, responded to this reviewResponded December 22, 2018

Thanks for taking the time to leave us a review. Every comment will be regarded as important and reflect it in creating a better.We hope we can see you again.

Reviewed November 16, 2018

Nice restaurant inside the Universal Studio Town. Clean but pricey. Friendly and efficient waitress. Recommended.

Date of visit: October 2018
Thank Herbert L
hrcucwo, マネージャー at Hard Rock Cafe, responded to this reviewResponded December 22, 2018

Thanks for taking the time to leave us a review. We hope we can see you again.

Reviewed August 27, 2018

We were spoilt with choice when it came to choosing a restaurant after a day at USJ. We thought why not finish the day with a fun dinner at Hard Rock Cafe! We went to enter but they were full, before we could turn away...More

Date of visit: July 2018
Thank TarshaandKristian
hrcucwo, マネージャー at Hard Rock Cafe, responded to this reviewResponded September 2, 2018

Thank you for this fantastic review and for taking the time to post your feedback! We're glad we were able to rock your world and we hope to welcome you back to the Cafe again the next time your in Osaka.

Reviewed August 15, 2018 via mobile

Love Hard Rock Cafes and visited this one 3/4 times over the years. We did book a table prior to our visits online. We finished our day at Universal and headed to hard rock for a cocktail and burger. The waitress came to take our...More

1  Thank sarahh495
hrcucwo, マネージャー at Hard Rock Cafe, responded to this reviewResponded August 24, 2018

Thanks for taking the time to leave us a review. We apologize that we could not make satisfied your experience. We will improve our service and drink quality. Again, thank you for giving us opportunities to improve our service. Sincerely yours.

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