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Hard Rock Cafe

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Ratings and reviews

#68 of 34,219 Restaurants in Osaka
Certificate of Excellence2018 Winner
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$13 - $38
CUISINES
American, Bar, International
Meals
Lunch, Dinner, Brunch, Late Night, Drinks
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features, about

Location and contact

Reviews (210)
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78 results
Traveler rating
24
28
19
5
2
Traveler type
Time of year
LanguageEnglish
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Traveler rating
24
28
19
5
2
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1 - 10 of 78 reviews
Reviewed May 26, 2019 via mobile

Sad. I was really craving a burger and happen to be picking up a customer for a tour at a hotel near there so I thought I would pop in. Or Swiss Cheeseburger for ¥1680. Seriously? First of all, he could not cook it rare...More

Date of visit: May 2019
Thank spiritsofjapan
Reviewed May 2, 2019 via mobile

The staff here were just so so friendly when we went here with a friend who lived locally - but this was her first visit to a hard rock and our 65th verified visit - they even gave us a cake for this as well...More

Date of visit: October 2018
1  Thank badmintontim
Reviewed April 29, 2019

Four of us went to the Honmachi outlet on 24 April 2019. Service and atmosphere were excellent. Cocktails were great. The same however could NOT be said of the four rib eye steaks we ordered. It cost almost 5,000 yen each and our total bill...More

Date of visit: April 2019
1  Thank FredPenang
Reviewed January 20, 2019

We had a private room reserved for a company business party. There were two waitstaff who took care of our room. Our waitress took our drink orders, delivered them and then disappeared!! Half of the room was getting their food before she bothered to return...More

Date of visit: January 2019
Thank slyraccoon
Takeshi Y, Manager at Hard Rock Cafe, responded to this reviewResponded January 20, 2019

Thank you slyraccoon for coming to our cafe and leaving us an honest kind review to us. Glad that you liked our food but feel bad to let some guests wait and even go to the bar for a drinks. We will make sure from...More

Reviewed January 16, 2019

Nice location with very cozy environment, great place for dinner especially when you want to op out from Japanese food. Great serving and friendly staff.

Date of visit: December 2018
Thank j0hnw00
Takeshi Y, Manager at Hard Rock Cafe, responded to this reviewResponded January 18, 2019

Thank you j0hnw00 for leaving us an amazing review and spending time in our cafe. Hope you enjoyed our cafe and the city Osaka. Hope to see you again with us. Thank you and have a great time on rest of your trip.

Reviewed December 24, 2018 via mobile

Nice HRC location. The cafe is on the larger side for Japan. Service was, of course, friendly. We liked that the stage is central to the cafe. It seems that live music is frequent here (unlike other cafes that we have been to). Standard menu....More

Date of visit: December 2018
Thank greatwalk
Takeshi Y, Manager at Hard Rock Cafe, responded to this reviewResponded December 26, 2018

Thank you greatwalk for spending time with us on this Holiday season. Thank you for a nice comment towards us and we hope to have you back in the city again. Thank you.

Reviewed December 17, 2018 via mobile

We decided to eat our dinner in Hard Rock Cafe Osaka after the whole day visited Universal Studio Japan. The environment was very nice and the food was tasty and didn't wait for too long. I ate combo ribs and my daughter ate kids set....More

Date of visit: December 2018
1  Thank Extraordinary114039
Takeshi Y, Manager at Hard Rock Cafe, responded to this reviewResponded December 18, 2018

Thank you Extraordinary114039 for an amazing review towards us and stopping by to our cafe after the Universal Studios. Hope you had an great day while you were there and with us. Hope to have you back anytime if you have a chance to come...More

Reviewed October 2, 2018

For the first teme, 10 sliced of jalapeño in the nachos? Realy?, and wanted charged 200 yen por another 10 please, they psy More for the 2 Tabascos souce that we used.... Like all custumer eat jalapeños , bad comunicación , will work better if...More

Date of visit: October 2018
Thank 575richardm575
Takeshi Y, Manager at Hard Rock Cafe, responded to this reviewResponded October 4, 2018

Hello ricahrd m First of all we're terribly sorry for the server maybe did not understand English and did not ask for a English,Spanish speakers staffs in our cafe, whiche led you dissapoint.. Thank you for your valued opinion towards us and hopefully you can...More

Reviewed September 9, 2018 via mobile

Visiting Osaka I realised there was not one but two Hard Rock Cafes in town ( the other newer one is part of the Universal Studios complex) and we decided to eat at the central one as I am a fan of the chain ....More

Date of visit: August 2018
Thank adrianw818
Takeshi Y, Manager at Hard Rock Cafe, responded to this reviewResponded September 12, 2018

Hello Adrian W. First of all we want to say thank you for coming to our cafe and writing a review to us. We feel terrible we missed to ask your table the last call for food's including the dessrts. We will train everyone and...More

Reviewed August 2, 2018 via mobile

Delicious and enough for lunch or dinner. Because the portion is quite big. The location of this cafe also very good. .only in front of the Universal Studio Japan. After enjoy the USJ. We can have dinner at this cafe. The price is standard. Not...More

Date of visit: August 2018
Thank evania23
Takeshi Y, Manager at Hard Rock Cafe, responded to this reviewResponded August 3, 2018

Thank you evania23 for stopping by to our cafe and writing us a kind review. We hope to see you in Hard Rock Osaka or Universal Studio City Osaka when you have time in Osaka. Thank you and have a great time in Japan.

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