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644-2 Sanjusangendo-mawari, Higashiyama-ku | Hyatt Regency Khoto B1, Kyoto 605-0941, Kyoto Prefecture
Name/address in local language
+81 75-541-3201
Website
Today
11:30 am - 2:30 pm
5:30 pm - 10:00 pm
Closed now
All hours
Hours:
Tue - Sun 11:30 am - 2:30 pm
5:30 pm - 10:00 pm
More Info
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85 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
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Showing 50: English reviews
Union County NJ
Level Contributor
27 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We sat in a private area and received excellent service and attention. The staff were friendly and very professional. They understood English well. We had a fixed price dinner and were very happy with the many options and the beauty of their presentation.

Helpful?
Thank Jakeman-will-travel
Dallas, Texas
Level Contributor
15 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This restaurant has a nice, modern ambiance with pretty decor and views of the hotel's garden, but the food is only okay, and the prices are very expensive.

Helpful?
Thank Caren L
Virginia Beach, Virginia
Level Contributor
12 reviews
4 restaurant reviews
5 of 5 stars Reviewed July 17, 2016

We enjoyed a drink at the bar here. It it a very nice setting with good drinks. We all enjoyed it and the service was excellent.

Helpful?
Thank Kurt M
Newcastle, Australia
Level Contributor
77 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed July 13, 2016

A solid traditional Japanese restaurant in the Hyatt Regency Hotel. Lovely food for all ages although there is a western menu for children if required.

Helpful?
Thank 12madijack
Espoo, Finland
Level Contributor
139 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed July 2, 2016

During our visit to Japan we dined many different restaurants, but Touzan is definitely the top one. We went there for lunch together with our friend, who is a resident of Kyoto. She pre-ordered a lunch set for us. They had a lunch buffet open at the same time, so obviously one can make a choice. The food was superb... More 

Helpful?
Thank Jola L
Buffalo, NY
Level Contributor
252 reviews
124 restaurant reviews
common_n_restaurant_reviews_1bd8 121 helpful votes
2 of 5 stars Reviewed May 21, 2016

This restaurant is located in side the Hyatt, where we stayed during our recent stay in Kyoto. We were tired after a long day of site seeing and decided to visit this restaurant, rather than to leave the hotel (there are no restaurants close to Hyatt). The food was very good, but all they were able to offer us was... More 

Helpful?
Thank niagarariverfatman
Johannesburg, South Africa
Level Contributor
121 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed May 13, 2016 via mobile

We were staying at the hotel and thought it was a good idea to venture down to Touzan. The service was good even if it started out slow (when it wasn't that busy). At other times, it felt too rushed. They were trying to take our plates/bowls away before we even ate the food. The set menu gives you a... More 

Helpful?
Thank Riëtte B
washington dc
Level Contributor
141 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 80 helpful votes
2 of 5 stars Reviewed April 21, 2016

• This night we opted for dinner that Touzan in the Hyatt. Since we were staying here and I had read a couple of positive reviews, I booked our party for dinner. I was extremely disappointed. First, I was ready a few minutes early so thought I might get a drink at the bar. So I sat at the empty... More 

Helpful?
Thank tjtjtj
miami
Level Contributor
207 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed March 21, 2016

Had my first waygu beef and they grilled it to perfection! Family enjoyed a variety of sushi dishes as well. Ambiance is lovely, service attentive and food well prepared. Expensive though so be prepared.

Helpful?
Thank cbarney2003
A TripAdvisor Member
1 of 5 stars Reviewed January 1, 2016 via mobile

It's the first day of the new year and I booked this to celebrate with my friends while we're traveling to Kyoto as tourists. Very poor service and the staff here are inattentive and disorganized. E.g. they bring us the ice bucket only when we have already finished half of our bottle of sake; the used dishes are not tidied... More 

Helpful?
Thank A TripAdvisor Member

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Cuisine
Japanese, Sushi, Asian
Meals
Lunch, Dinner, Drinks
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol
Good for
Romantic
Open Hours
Sunday
11:30 am - 2:30 pm
5:30 pm - 10:00 pm
Tuesday
11:30 am - 2:30 pm
5:30 pm - 10:00 pm
Wednesday
11:30 am - 2:30 pm
5:30 pm - 10:00 pm
Thursday
11:30 am - 2:30 pm
5:30 pm - 10:00 pm
Friday
11:30 am - 2:30 pm
5:30 pm - 10:00 pm
Saturday
11:30 am - 2:30 pm
5:30 pm - 10:00 pm
Location and Contact Information
  • Address: 644-2 Sanjusangendo-mawari, Higashiyama-ku | Hyatt Regency Khoto B1, Kyoto 605-0941, Kyoto Prefecture
  • Location: Asia  >  Japan  >  Kinki  >  Kyoto Prefecture  >  Kyoto
  • Phone Number: +81 75-541-3201
  • This restaurant is at Hyatt Regency Kyoto

Questions & Answers

Questions? Get answers from Touzan staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?