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Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value

Details

PRICE RANGE
$5 - $7
CUISINES
Italian, Cafe
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (101)
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44 results
Traveler rating
42
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LanguageEnglish
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Reviewed December 22, 2019

As a gluten free and mostly dairy free family, we were so happy to stumble upon this place. Delicious!!!! Couldn’t decide which flavor to get but all 5 of us ended up very very happy with our choices. Only 1 more day in Kyoto but...we must return!More

Date of visit: December 2019
Helpful?
Reviewed November 5, 2019

The gelato is incredible, I love the Matcha and Chocolate as well. The whole shop is nice with helpful staff and a good atmosphere.

Date of visit: April 2019
Helpful?
Yushi_Saito, お客様担当マネージャー at Premarche Gelateria, responded to this reviewResponded November 20, 2019

Thank you for coming to Gelateria. I'm happy to hear that^^ We have about 40 flavors and other seasonal flavors. When you coming again, hope to enjoy them^^

Reviewed August 21, 2019 via mobile

One of the best gelato I’ve had, so many choices, over 40 choices!!! Very friendly staff. Definitely recommend coming here and eat eat eat! Little bit expensive, but worth every penny (600y for 2 flavors)

Date of visit: August 2019
Helpful?
Yushi_Saito, お客様担当マネージャー at Premarche Gelateria, responded to this reviewResponded October 11, 2019

Thank you for enjoying our gelatoes!! We have seasonal gelatoes such as pumpkin or Purple Sweet Potato. I look forward to seeing you next time and hope you to try them^^

Reviewed July 18, 2019

Best gelato in Japan, and tops some of the best in Rome and Florence too! Very cute cafe, English friendly and nice that you can taste a few before committing. Already planning my next trip back. Price reasonable for quality and portion size is very...good. Highly recommend! The shopping street is very quaint too.More

Date of visit: July 2019
Helpful?
mioh32, お客様担当マネージャー at Premarche Gelateria, responded to this reviewResponded August 5, 2019

Thank you so much for visiting our store:) We are grateful for your kind words. Great to know our gelato impressed you! Did you try our seasonal flavors like peach sorbet??? Whenever you're back to Kyoto we will be more than happy to see you...More

Reviewed April 21, 2019

This is not for those wanting a cheap ice cream. For that just zip down to the Lawson’s on the corner. Come here if you enjoy top quality gelato and icecream. They have an organic ingredients shop alongside the gelato sales. You buy tickets first...at a machine that is easy to use for non Japanese people - really. About 500yen for one flavor or 600yen for 2. Cones or small tubs. Flavors are varied with over 40 when we visited. Some are vegan, a few have alcohol. Not an excess of really strange flavors just really good versions of most of the classics. I had pistachio, black currant and a Thai coconut but everyone’s were good. Better than most restaurants deserts and cheaper too. Only problem we had was trying to not get given a plastic spoon. Highly recommended.More

Date of visit: April 2019
Helpful?
mioh32, お客様担当マネージャー at Premarche Gelateria, responded to this reviewResponded April 24, 2019

Thank you so much for visiting our store! At our store, we always have more than 40 flavors including milk based, bee-gan (no animal products but with honey) and vegan. About the spoon, we have had so many comments about it and decided to ask...More

Reviewed April 18, 2019 via mobile

Possibly the best ice cream I’ve eaten in a long time. The blackcurrent honey and Belgian chocolate were a match made in heaven.

Date of visit: April 2019
Helpful?
mioh32, お客様担当マネージャー at Premarche Gelateria, responded to this reviewResponded April 18, 2019

Thank you for visiting our store! Happy to know that you liked our gelato more than we do :P Creamy flavors and the refreshing flavors always match well! Hope to see you again whenever you're back in Japan:)

Reviewed April 16, 2019 via mobile

Without a doubt the best ice cream in town as proven by the international trophies they show in the store. The staff is extremely friendly and speaks English. The quality of the ingredients obviously influences the price, but it's worth it.More

Date of visit: April 2019
Helpful?
mioh32, お客様担当マネージャー at Premarche Gelateria, responded to this reviewResponded April 17, 2019

Thank you for stopping by at our store! Did you find any of your favorites? There are Japanesey flavors like "Uji Matcha & Organic Green Tea", "Sesame Blend & Sunflower Honey" and "Mount Fuji:Japanese Chestnut"! We use the best ingredients so to make sure we...More

Reviewed April 16, 2019

The gelato here is amazing. A little bit pricy but totally worth it. There are so many favors and they let you taste 3! I'm not vegan but a lot of the flavors were. The cafe is cozy and a nice place to chill.More

Date of visit: March 2019
Helpful?
mioh32, お客様担当マネージャー at Premarche Gelateria, responded to this reviewResponded April 17, 2019

Thank you so much for your review! We are very glad to know you liked our flavors. Indeed we have over 40 flavors and more than half are non-milk gelatos. We also have beverages such as coffee, herbal tea, beers and so on :P Hope...More

Reviewed March 11, 2019 via mobile

Amazing milk free ice cream selection, so delicious and so many options! The manager is so kind and helpful that you feel yourself warmly welcomed. If you can only make it in one vegan friendly place in Kyoto, this is the one.More

Date of visit: March 2019
Helpful?
mioh32, お客様担当マネージャー at Premarche Gelateria, responded to this reviewResponded March 11, 2019

Thank you so much for coming back to our store! I really enjoyed talking:) And I am very happy to know that you loved our gelatos. If you have any chance to come back to Japan(Kyoto, Tokyo or any place in JP) send me a...More

Reviewed October 21, 2018 via mobile

We stumbled upon a pamphlet for this place at a vegan restaurant, Ren. Surprisingly Premarche Gelateria hadn’t come up in google or Happy Cow searches for vegan options but I’m glad we found the pamphlet. We sampled a few AMAZING vegan flavors before going with...the matcha, pumpkin, chocolate, and Thai coconut. I wish we had more time to go back before leaving Kyoto. Very friendly staff and conveniently located in a marketMore

Date of visit: October 2018
Helpful?1  
mioh32, お客様担当マネージャー at Premarche Gelateria, responded to this reviewResponded October 22, 2018

Thank you so much for your review! We are glad to know that you liked our vegan gelato:) Our seasonal flavour "pumpkin" is def my favorite! If you have any chance coming to Japan. Please do stop by! We will hopefully have new options.

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