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Jin Sha (Four Seasons Hotel Hangzhou at West Lake)

Certificate of Excellence
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Four Seasons Hotel Hangzhou at West Lake, No.5 Lingyin Road, Xihu District, Hangzhou, China
Name/address in local language
+86 571 8829 8888
More Info
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125 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Hangzhou, China
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

I have been there last year . It was fatalistic, great selection of Chinese food , all staff are full of smelling. You have no idea. How beautiful it is , It's Four seasons hotel and just right in west lake .

Thank LunSheng
Province of Bergamo, Italy
Level Contributor
175 reviews
134 restaurant reviews
common_n_restaurant_reviews_1bd8 111 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

The Jin Sha restaurant is absolutely a precious stone, where I ate the best chinese food ever! After a long walk in Westlake area this is a good place to recharge the energy. All the dishes we tried were beautifully plated (let's take a look at the pictures), delicious and full of different flavours combined to perfection Last but not... More 

Thank Elena C
1 review
5 of 5 bubbles Reviewed January 21, 2017 via mobile

Served pork triangled ordered by my friends, tender and nice. Will be back here again if in hangzhou . Nice ambience

Thank Hendrik H
Level Contributor
101 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 93 helpful votes
2 of 5 bubbles Reviewed January 1, 2017

Start with the good. I emailed the restaurant in advance for a lunch - 5 adults and one baby. Response was excellent despite the repeated small changes to the reservation - time and number of people. When we arrived at the restaurant which is beautifully set in traditional Cantonese style decor amidst a lovely terraced area adjacent to a lake... More 

Thank Dsharratt
Bangkok, Thailand
Level Contributor
51 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed December 3, 2016

An excellent ambiance and a nice experience all in all. The food was okey and not as supreme as its rated or talked about!

Thank Kunal P
Level Contributor
3 reviews
5 of 5 bubbles Reviewed December 2, 2016

Indeed living up to the number 1 rating on TripAdvisor - ambience, food and most importantly service. A table for two on a Thursday night, we were impressed by the serenity of the Four Seasons compound upon arrival. The interior decor of the Jinsha Restaurant is modern but retains some essence of traditions. As we made reservation two days in... More 

Thank Yin Kang Q
Hong Kong, China
Level Contributor
223 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed November 21, 2016

One best restaurant ever been invited to! My pleasure to try many of the highly recommended dishes, including hairy crab cooked and served in various ways (double boiled in orange wow me!), crispy pork (perfect portion of fat and lean meat), eggplant!!

Thank JoNavigates
Hong Kong
Level Contributor
131 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 108 helpful votes
5 of 5 bubbles Reviewed November 16, 2016 via mobile

After 5 years, we came here again and the food quality are same as before. Every dishes we ordered taste delicious. Of course it is pricey to dine in Four Seasons but you will know what you get. The only compliant was the guests of the table next to us were all playing their phone and one of them even... More 

Thank HongKongTrojan
A TripAdvisor Member
5 of 5 bubbles Reviewed October 26, 2016 via mobile

Thumbs up for their food!! Service was excellent too!!! Please remember to try their desserts!!! Yummlicious~

Thank A TripAdvisor Member
Level Contributor
3 reviews
5 of 5 bubbles Reviewed October 17, 2016 via mobile

We had two meals in Jin Sha restaurant and both were fantastic! The Wild Eel is so fresh and so rich in flavours. The crab-meat with minced pork bun is unique! I love the Xiao Long Bao - fresh, tasty, good balance of sauce and meat. The flavours 'burst' in your mouth - you will have to take the whole... More 

Thank Andy S

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Hangzhou, Zhejiang

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    5 of 5 bubbles
Chinese, Asian
Lunch, Dinner, Breakfast
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special occasions, Business meetings, Families with children, Large groups, Romantic
Location and Contact Information
  • Address: Four Seasons Hotel Hangzhou at West Lake, No.5 Lingyin Road, Xihu District, Hangzhou, China
  • Location: Asia  >  China  >  Zhejiang  >  Hangzhou
  • Phone Number: +86 571 8829 8888

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Jin Sha (Four Seasons Hotel Hangzhou at West Lake) and other visitors
2 questions
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Questions? Get answers from Jin Sha (Four Seasons Hotel Hangzhou at West Lake) staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?