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Jin Sha (Four Seasons Hotel Hangzhou at West Lake)

Certificate of Excellence
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Four Seasons Hotel Hangzhou at West Lake, No.5 Lingyin Road, Xihu District, Hangzhou, China
Name/address in local language
+86 571 8829 8888
More Info
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116 Reviews from our TripAdvisor Community

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Showing 87: English reviews
Bangkok, Thailand
Level Contributor
51 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 6 days ago NEW

An excellent ambiance and a nice experience all in all. The food was okey and not as supreme as its rated or talked about!

Thank Kunal P
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 1 week ago

Indeed living up to the number 1 rating on TripAdvisor - ambience, food and most importantly service. A table for two on a Thursday night, we were impressed by the serenity of the Four Seasons compound upon arrival. The interior decor of the Jinsha Restaurant is modern but retains some essence of traditions. As we made reservation two days in... More 

Thank Yin Kang Q
Hong Kong, China
Level Contributor
213 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

One best restaurant ever been invited to! My pleasure to try many of the highly recommended dishes, including hairy crab cooked and served in various ways (double boiled in orange wow me!), crispy pork (perfect portion of fat and lean meat), eggplant!!

Thank JoNavigates
Hong Kong
Level Contributor
129 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 107 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

After 5 years, we came here again and the food quality are same as before. Every dishes we ordered taste delicious. Of course it is pricey to dine in Four Seasons but you will know what you get. The only compliant was the guests of the table next to us were all playing their phone and one of them even... More 

Thank HongKongTrojan
A TripAdvisor Member
5 of 5 bubbles Reviewed October 26, 2016 via mobile

Thumbs up for their food!! Service was excellent too!!! Please remember to try their desserts!!! Yummlicious~

Thank A TripAdvisor Member
Level Contributor
3 reviews
5 of 5 bubbles Reviewed October 17, 2016 via mobile

We had two meals in Jin Sha restaurant and both were fantastic! The Wild Eel is so fresh and so rich in flavours. The crab-meat with minced pork bun is unique! I love the Xiao Long Bao - fresh, tasty, good balance of sauce and meat. The flavours 'burst' in your mouth - you will have to take the whole... More 

Thank Andy S
Montreal, Canada
Level Contributor
30 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
5 of 5 bubbles Reviewed October 13, 2016

Our party had an elegant dim sum lunch at Jin Sha during our recent trip to Hangzhou. The setting of the restaurant in the Four Seasons Hotel adds an ambiance of understated sophistication to the experience. The dim sum that we ordered were all beautifully presented and the taste was superb. Attention to detail was evident, although those with a... More 

Thank Montreal_Boy
Hong Kong
Level Contributor
198 reviews
103 restaurant reviews
common_n_restaurant_reviews_1bd8 101 helpful votes
5 of 5 bubbles Reviewed September 14, 2016

Staying at Four Seasons and booked for dinner here. The staffs were very friendly and gave excellent recommendation for the dishes. The foods are extra-ordinary and fairly price for luxury restaurant. Would recommend the place for sure for anybody looking for top notch Chinese restaurant.

Thank hktransplant
New York, New York
Level Contributor
111 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 200 helpful votes
3 of 5 bubbles Reviewed August 13, 2016

When I sat down, I was served by a waitress who was pushing some grotesquely expensive dishes. But, miraculously, a different waiter took over. He suggested that one dish could be served as a half dish (he said it was too much food) and he dissuaded me from ordering the over-priced beggars chicken. In the end, I had a pretty... More 

2 Thank john23
Level Contributor
38 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed August 7, 2016 via mobile

Menu is a nice mix of local and traditional Chinese dishes. Service is friendly and fast. Food was delicious albeit small portions. The crispy duck was suberb. It does come with a price.

Thank Pepijn S

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    5 of 5 bubbles
Chinese, Asian
Dinner, Breakfast, Lunch
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special occasions, Large groups, Business meetings, Families with children
Location and Contact Information
  • Address: Four Seasons Hotel Hangzhou at West Lake, No.5 Lingyin Road, Xihu District, Hangzhou, China
  • Location: Asia  >  China  >  Zhejiang  >  Hangzhou
  • Phone Number: +86 571 8829 8888

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Jin Sha (Four Seasons Hotel Hangzhou at West Lake) and other visitors
2 questions
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Questions? Get answers from Jin Sha (Four Seasons Hotel Hangzhou at West Lake) staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?