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Haidilao Hot Pot Cheng (Jiefang Road)

#3 of 1,566 Restaurants in Xi'an
Certificate of Excellence
$$ - $$$
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JieFang Road 63, DongXin Street MinLe XinDuHui 4 Floor, Xi'an, China
Name/address in local language
+86 29 8739 0099
Website
Today
12:00 am - 11:59 pm
Open now
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Hours:
Sun - Sat 12:00 am - 11:59 pm
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135 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Sydney, Australia
Level Contributor
19 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 2 days ago NEW via mobile

Our guide in Xi’an recommended this place for authentic local hot pot. Wait times are long at peak times but it’s open 24 hours a day and well worth the wait. On arrival, get a ticket with a number from reception. They will tell you approximate wait time. You can either go upstairs and wait where they will give you... More 

Helpful?
Thank Shane M
Moonah, Australia
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Lived up to the hype. Great service, great food. The staff go out of their way to assist. Once they worked out we couldn't speak a word of mandarin they tasked a couple of their employees who spoke some English with looking after us, and they did. And the price - only 350rmb for five...the hardest part was finding the... More 

Helpful?
Thank bj_stansfield
bangkok
Level Contributor
69 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
Reviewed February 28, 2017 via mobile

Was almost give up since we was told to wait 1-2 hours but finally decided to wait since they have a waiting area where they served us free drink and snacks. Really amazing on the service from each and everyone of the staffs in this restaurant. The food was great too...high quality and yummy especially the Noodle that they use... More 

Helpful?
Thank junya_and_gangs
Montreal, Canada
Level Contributor
76 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
Reviewed January 4, 2017

A very authentic Chinese hangout. Crowded, noisy, family friendly with a super efficient service typical of the country. Few smiles but job is done. Do not be afraid of spices there, chilli reigns supreme, but all is fresh and abundant. Go early or late as te place is extremely popular with locals, and waits can be discouraging. Highly recommended.

Helpful?
2 Thank Bardamu75
Ra'anana, Israel
Level Contributor
94 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
Reviewed December 27, 2016 via mobile

Visited there with my extended family and local friends, all together 6 adults and 5 kids 4 of which 6 years old and under. The main thing which attracted us to this place is that they have a kids play room surveyed by camera, you can see your kids through an ipad which is provided at the table. Since dinner... More 

Helpful?
Thank Yossi B
Bronxville, New York
Level Contributor
16 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed December 4, 2016

We had heard much about hotpot prior to leaving for China and this chain gets good reviews. However, it was extremely noisy, sloppy when serving the food and the quality of the meat was uneven. Also, no one in the restaurant spoke English so we ended up with strange births for dipping the food into. The hot both was way... More 

Helpful?
Thank grandtraveler2
Vancouver
Level Contributor
87 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 357 helpful votes
Reviewed December 2, 2016

The reviews are right. The food and experience is out of this world. It is definitely worth the effort finding this place. Haidilao Hot Pot has serveral locations. This one is on the third (or fourth?) floor in a nondescript building that houses many small boutiques and food stalls on the ground floor and a bargain department store on the... More 

Helpful?
2 Thank rojo
Calgary, Canada
Level Contributor
17 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed November 20, 2016

The Chinese food there is great whenever its someone's birthday they do a show on whipping noodles and a face change trick. If something is not right the servers will give you something because of the inconvenience.

Helpful?
1 Thank Jason H
Toowoomba, Australia
1 review
Reviewed November 8, 2016 via mobile

First time I have ever felt the need to write a review. We came across this restaurant on Trip Adviser and decided to give it a go due to its high rating. Well the ratings didn't lie. This was one of the best dining experiences we have ever had. We went there without a booking and upon arrival were told... More 

Helpful?
Thank Danmcgaw
Asia
Level Contributor
98 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed October 29, 2016

We had a great meal here! The meats were fresh and delicious. Great variety of food and condiments. The service in the restaurant is definitely a highlight! The service staff are extremely accommodating. There was even a guy going round with his face-changing act. It was very entertaining!

Helpful?
Thank joonee

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Chinese, Asian
Meals
Breakfast, Lunch, Dinner
Restaurant features
Seating, Waitstaff, Highchairs Available, Serves Alcohol, Reservations
Good for
Special occasions, Large groups, Families with children, Kids
Open Hours
Sunday
12:00 am - 11:59 pm
Monday
12:00 am - 11:59 pm
Tuesday
12:00 am - 11:59 pm
Wednesday
12:00 am - 11:59 pm
Thursday
12:00 am - 11:59 pm
Friday
12:00 am - 11:59 pm
Saturday
12:00 am - 11:59 pm
Location and Contact Information
  • Address: JieFang Road 63, DongXin Street MinLe XinDuHui 4 Floor, Xi'an, China
  • Location: Asia  >  China  >  Shaanxi  >  Xi'an
  • Phone Number: +86 29 8739 0099

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Haidilao Hot Pot Cheng (Jiefang Road) and other visitors
3 questions
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New York City, New York

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Questions? Get answers from Haidilao Hot Pot Cheng (Jiefang Road) staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?