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The Pomelo - The Banjaran Hotsprings Retreat

#16 of 373 Restaurants in Ipoh
Certificate of Excellence
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1 Persiaran Lagun Sunway 3 | Sunway City Ipoh, Ipoh 31150, Malaysia
+605 210 7777
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79 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Kuala Lumpur, Malaysia
Level Contributor
12 reviews
6 restaurant reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

Called to reserve a table for two and was assured that it was done by the front desk of the resort. Arrived at the restaurant and was visibly surprised to hear that the reservation was was not registered at all. To make matters worst, we were celebrating a birthday here. Ordered the angus beef and the cod which was as... More 

Helpful?
Thank stephanosewe
Raymond-KIpoh, Director of Operations at The Pomelo - The Banjaran Hotsprings Retreat, responded to this review

Dear stephanosewe, Thank you for your review and patronage to our Pomelo Restaurant. We were disappointed to hear about your experience and we would like to apologize for the unpleasant encounter. Rest assured the matter will be reviewed further and proper action plans will be in place to prevent similar incidents occurring again. We appreciate that you had highlight this... More 

Kuala Lumpur, Malaysia
Level Contributor
15 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 9, 2016

I stayed here last year for my birthday celebration.The view of the surrounding of the hotel is spectacular for those who love the nature. Each of the resort has private pool, you can either choose the view facing the banjaran or the lake.But please take note that this hotel is very strict in limiting the guest up to 2 person... More 

Helpful?
1 Thank atiqahaimy
Raymond-KIpoh, Director of Operations at The Pomelo - The Banjaran Hotsprings Retreat, responded to this review

Dear atiqahaimy, Thank you for your review and staying in our Retreat. We are glad that you had enjoyed your stay and we look forward to seeing you again. Thank you. Best Regards, Raymond Koh Director of Operations More 

Perth, Australia
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 28, 2016

Had breakfast here every day of my stay and was delighted with the choices and quality of the cuisine.

Helpful?
Thank charlesperth
Raymond-KIpoh, Director of Operations at The Pomelo - The Banjaran Hotsprings Retreat, responded to this review

Dear charlesperth, Thank you for your visit and patronage to our Pomelo Restaurant. We are glad that you had enjoyed your daily breakfast. We look forward to seeing you again. Thank you. Best Regards, Raymond Koh Director of Operations More 

Kuala Lumpur
Level Contributor
83 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed July 19, 2016

We had breakfast there and it was not a good experience. Two orders were forgotten while another took some time to come. The selection of buffet was so-so but the quality of the food has much to be improved for a luxurious resort like this.

Helpful?
Thank jesscet
Raymond-KIpoh, Director of Operations at The Pomelo - The Banjaran Hotsprings Retreat, responded to this review

Dear jesscet, Thank you for your review and comments with regards to our Pomelo Restaurant. We apologised for the unpleasant experience and did not managed to exceed your expectations. We had shared your comments to our Head Chef and service team for our future improvement plans. We hope to see you again and to serve you better in the near... More 

Klang, Malaysia
Level Contributor
35 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 18, 2016

I had my breakfast here during my stay in banjaran . The food serve is hot and portion not too much and just good enough to full tank my stomach . the juice is fresh and the bread / pastries good and fresh.

Helpful?
Thank June_c21
Raymond-KIpoh, Director of Operations at The Pomelo - The Banjaran Hotsprings Retreat, responded to this review

Dear June_c21, Thank you for your patronage to our Pomelo Restaurant. We are glad to hear that you had enjoyed your meal and we hope to see you again in the near future. Thank you. Best Regards, Raymond Koh Director of Operations More 

Perth, Australia
Level Contributor
37 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 11, 2016

It is such a lovely spot for breakfast especially when seated at the side looking at a fruit- bearing tropical fruit tree ( nangka = jackfruit or other ). The service is very good as is the quality of the items on offer.

Helpful?
Thank H C
Raymond-KIpoh, Director of Operations at The Pomelo - The Banjaran Hotsprings Retreat, responded to this review

Dear H C, Thank you for your review and your patronage to our Pomelo Restaurant. We are glad that you had enjoyed your meal and we look forward to serving you again in the near future. Thank you. Best Regards, Raymond Koh Director of Operations More 

Singapore
Level Contributor
32 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 8, 2016

The Pomelo does Ipoh favourites in style - great presentation of tasty local coffee shop/hawker fare. There's enough on the menu to distract you from making that trip down to Ipoh Old Town for the original stuff. Do try the nasi lemak & the sago gula melaka - it's as good as it gets.

Helpful?
Thank ek8228
Raymond-KIpoh, Director of Operations at The Pomelo - The Banjaran Hotsprings Retreat, responded to this review

Dear ek8228, Thank you for your patronage and your review on our Restaurant. We appreciate your positive feed back and we look forward to seeing you again. Thank you. Best Regards, Raymond Koh Director of Operations More 

Kuala Lumpur, Malaysia
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 29, 2016

Breakfast is a wonderful buffet of food cooked on the spot. Staff were friendly. A very nice selection of food

Helpful?
Thank Bernd_Domingo
Raymond-KIpoh, Director of Operations at The Pomelo - The Banjaran Hotsprings Retreat, responded to this review

Dear Bernd_Domingo, Salam Sejahtera and thank you for your patronage to our Restaurant. We are glad that you had enjoyed your breakfast and we look forward to seeing you again. Thank you. Best Regards, Raymond Koh Director of Operations More 

Penang, Malaysia
Level Contributor
17 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed June 22, 2016

We had our breakfast here. Served with quality and delicious food. I really enjoyed the Egg Benedict and fresh juice. Staffs are friendly too. Thumbs up!!

Helpful?
Thank siva2327
Raymond-KIpoh, Director of Operations at The Pomelo - The Banjaran Hotsprings Retreat, responded to this review

Dear siva2327, Thank you for your review and your patronage to our Pomelo Restaurant. We are glad that you had enjoyed your breakfast and stay. We look forward to seeing you again in the near future. Thank you. Best Regards, Raymond Koh Director of Operations More 

Kuala Lumpur, Malaysia
Level Contributor
4 reviews
3 of 5 stars Reviewed June 5, 2016

This review only applicable for Breakfast as we did not dine in for Dinner here. The choices for breakfast is limited and the food tasted average. However, the service is impeccable.

Helpful?
Thank Ritchie L
Raymond-KIpoh, Director of Operations at The Pomelo - The Banjaran Hotsprings Retreat, responded to this review

Dear Ritchie L, Thank you for your feed back and patronage to our Pomelo Restaurant. We had taken note and shared your comments with our chef. Our new Head Chef will be joining us soon, which we will improvised on the quality and consistency. We appreciate that you had brought up to our attention. Thank you once again. Best Regards,... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Cuisine
Asian, International, Healthy, Malaysian
Meals
Breakfast, Drinks, Lunch, Dinner
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Cash Only, Free Wifi, Wheelchair Accessible
Good for
Romantic
Location and Contact Information
  • Address: 1 Persiaran Lagun Sunway 3 | Sunway City Ipoh, Ipoh 31150, Malaysia
  • Location: Asia  >  Malaysia  >  Perak  >  Kinta District  >  Ipoh
  • Phone Number: +605 210 7777
  • This restaurant is at The Banjaran Hotsprings Retreat
Description
Acquiring its name from the fruit that Tambun, Ipoh, is famous for, THE POMELO lies within The Banjaran Hotsprings Retreat. One of the important components of this concept is spa cuisine – light, healthy and nutritious dishes. The POMELO innovatively incorporates the pomelo fruitinto refreshing spa cuisine for an awakening of the senses. THE POMELO’s spa cuisine menu explodes with flavours of organic fruits, vegetables, fresh seafood and premium poultry. No artificial seasoning or flavorings will be used in the cooking or preparation of food but lots of local fresh spices and ingredients are used instead.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Pomelo - The Banjaran Hotsprings Retreat and other visitors
3 questions
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Ipoh, Malaysia

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Questions? Get answers from The Pomelo - The Banjaran Hotsprings Retreat staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?