We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
If your face is asian, they never treat you. If you order only cafe latte, their service is terrible, but you have to pay service charge. The worst experience in my long travel. Interior? Speciality coffee? So what?
The place is super cute. We loved the look and feel of the place. The food was fine. But if you order drinks, specify if you want alcohol or not - seriously. Some in our group ordered mojitos, which is listed as having rum on...More
Date of visit: June 2017
1 Thank craigalin
И Я, Менеджер по связям с общественностью at Bruno bar, meat & more, responded to this reviewResponded June 23, 2017
Good afternoon! I understand your feelings and share them. It was a waiter's mistake and the administrator solved this problem. We removed mojito and rum from your account. And they punched an alcoholic mojito. Is this not the solution to the problem?
In front it says "-20% on all pastry after 8 p.m." Though when we ordered they charged us full price. They said "Sorry you were mistaken. It's after 9 p.m." I went outside and took a picture of the front door where it clearly says...More
Date of visit: April 2017
1 Thank Anna A
Виктория С, Менеджер по связям с общественностью at Bruno bar, meat & more, responded to this reviewResponded April 17, 2017
We are very, very sorry about this case! Now we have a new administrator who was not aware of the discounts. Therefore, please accept our apologies and the next time, let me buy you a coffee and a croissant.
Fresh modern vibe once you enter DOM. Freshly baked bread and pastries to go with the best coffee served in Almaty by far. In house coffee roasting room looks impressive. Can go to DOM for a day time chill, coffee, work , lunch , meeting....More
Food was good and nice decoration.
Bad surprise in the end when the bill we received was 50% higher than what we ordered. Luckily we could use google translate to review each item 1 by 1 together with the waiter, crossed the ones we didn't...More
The guy who meets the guests looks like he is contemplating a suicide - not only he does not smile at all and lacks personality but looks like he is about to fall asleep. Not the best first impression.
Then our waitress has not smiled...More
Date of visit: January 2017
1 Thank slavanoor
Management response:Responded January 23, 2017
Good afternoon! Thank you for your feedback and for the fact that we visited. We heard you. We fix everything in our power.
I guess it depends on the purpose of your visit, since I've been there quite few times for coffee and pastries and they are always splendid. But I also went there twice for a dinner and had very mixed feelings after. First of all service...More
Date of visit: January 2017
1 Thank almatronic
Management response:Responded January 6, 2017
Good evening! Thank you for your feedback, we promise to improve our service and cuisine. All the best!
We visited this restaurant for late lunch with group of several colleagues. We were more than satisfied! Best service which you will get in Almaty.
Excellent interior with pictures of galaxies and planets. Meat dishes are just perfect, very good value for money you pay....More
Date of visit: December 2016
1 Thank LukasR580
Management response:Responded December 6, 2016
Good afternoon! Thank you for a lovely review - we try to do our job well. Have a nice day!
we went there for lunch ( me and my husband). even if not speaking a perfect english, the waiter was veryyyyy friendly. they don t have an english version of the menu but he translated for us. we both had pasta, they were fantastic. we...More