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Hard Rock Cafe

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Ratings and reviews

Certificate of Excellence2017 Winner
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Bar, Steakhouse, Southwestern
Meals
Lunch, Dinner, Late Night, Drinks
FEATURES
Reservations, Seating, Television, Highchairs Available, Serves Alcohol, Full Bar, Free Wifi, Table Service, Accepts Credit Cards
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Reviews (259)
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114 results
Traveler rating
23
61
25
3
2
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LanguageEnglish
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Traveler rating
23
61
25
3
2
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All reviews burger herb fries chocolate shake american food comfort food landmark tower nippon maru great lunch fast service hrc guitar memorabilia chimichurri japan artisan eatery shops
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1 - 10 of 114 reviews
Reviewed 2 weeks ago

I popped in here as it is was on my way from work to my hotel, and to be honest I wasn't disappointed, prices seemed high compared to the other restaurants nearby, but the quantity of food received is much bigger so overall good value....More

Date of visit: April 2019
Thank Easel1973
HRCYOKOKOHAMA, 広報担当マネージャー at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Thank you for your visit us. We are terribly sorry that we could not meet your expectation. We hope that you could visit us again someday.

Reviewed May 21, 2019

as we were told by the host that music volume cannot be lowered so that we can hear our partners talking, some food is great and some i will not try again, i have been there 3 times already and will go there again but...More

Date of visit: April 2019
Thank ShadNZLand
HRCYOKOKOHAMA, 広報担当マネージャー at Hard Rock Cafe, responded to this reviewResponded May 21, 2019

There is a rule for volume adjustment, and I am sorry that I can not meet your request. Some people say that the sound is good as a curtain. Please come again. Thank you!

Reviewed April 4, 2019

Popped in for a drink or two and ended up staying for a few more and a meal. Typical Hard Rock Cafe with a variety of beers and spirits, energetic friendly staff and decent food. Although the bill did shock!! Very expensive but then again...More

Date of visit: December 2018
Thank dojo-ollie
HRCYOKOKOHAMA, 広報担当マネージャー at Hard Rock Cafe, responded to this reviewResponded April 5, 2019

Thank you for your visit.

Reviewed March 19, 2019

Great place to Wine and Dine...food is excellent and a bit expensive. You have many choices of food to eat, whatever your taste buds require. Very friendly atmosphere and Staff too

Date of visit: February 2019
Thank L2493JKkeithb
HRCYOKOKOHAMA, 広報担当マネージャー at Hard Rock Cafe, responded to this reviewResponded March 22, 2019

Thank you for your comment!

Reviewed March 11, 2019 via mobile

Once arriving at the JR Yokohama station, change for the JR train to Sakuracichco station. You can pass thru the Landmark Building to the Queens Tower. They are side by side and connected on the ground floor. Or you can walk outside. As you leave...More

Date of visit: February 2019
Thank bob2bkk
HRCYOKOKOHAMA, 広報担当マネージャー at Hard Rock Cafe, responded to this reviewResponded March 13, 2019

Thank you for your comment.

Reviewed February 17, 2019

Typical Hard Rock Cafe with a Japanese twist. Fast service and great American food menu. We visited this place and will definitely go back.

Date of visit: August 2018
Thank Juan V
HRCYOKOKOHAMA, 広報担当マネージャー at Hard Rock Cafe, responded to this reviewResponded February 18, 2019

Thank you for your visited us. Please come again!

Reviewed February 3, 2019

Located in the lower level of Landmark Tower/ Queens Square. Look for the huge illuminated HRC guitar facing the Nippon Maru sail ship to find the entrance. Very typical HRC, but not the biggest one I've visited. A well stocked gift shop adjacent, with unique...More

Date of visit: February 2019
Thank Tall_Paul_F-4
HRCYOKOKOHAMA, 広報担当マネージャー at Hard Rock Cafe, responded to this reviewResponded February 4, 2019

Thank you for your comment.

Reviewed January 9, 2019

My first Hard Rock, so pretty much what I expected from an American themed diner. Staff are nice enough. Food was OK, but not very hot. Chips were luke warm. Think they may have sat waiting to be served a while. Ordered large mojitos and...More

Date of visit: December 2018
Thank DJSkippa
HRCYOKOKOHAMA, 広報担当マネージャー at Hard Rock Cafe, responded to this reviewResponded January 10, 2019

Thank you for coming. As you pointed out, chip culture is not rooted in Japan. At Hard Rock Cafe in Japan, I get a service charge of 10% after 16 o'clock. Please understand. Thank you

Reviewed November 6, 2018

I have visited several times as a customer and previously have worked part time for 5 years till 2015. Highly recommend here if you want to enjoy real American taste around Yokohama.

Date of visit: July 2018
Thank Prasanna_Ariyadasa
HRCYOKOKOHAMA, 広報担当マネージャー at Hard Rock Cafe, responded to this reviewResponded November 8, 2018

Thank you for your comment.

Reviewed October 5, 2018

What can I say...it's a Hard Rock Cafe. The food/drink is average, a bit overpriced, and pretty similar to other Hard Rocks around the world. Saying that, I'm a picky eater and when I go to other restaurants in Yokohama, my order gets lost in...More

Date of visit: October 2018
Thank Pippers79
HRCYOKOKOHAMA, 広報担当マネージャー at Hard Rock Cafe, responded to this reviewResponded October 6, 2018

Thank you for your comment!

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