We booked a table for two the day before. The restaurant is lovely and we were given a great table at the front in a alcove breezeway.
The staff were very attentive and gave us three menus, though none of which were for drinks other...than beer and fruit juices.
I asked to see the wine menu and chose a glass of a French sbs, my husband a beer. We also made our food order.
Shortly after, the drinks came. My wine was definitely off. It must have been open for some time, as it smelt and tasted pretty hideous. I had to spend some time to convince the staff that the wine was not going to be consumed and that bar staff needed to both smell and taste it and ditch the bottle.
When they came back, they then asked me to choose beer or a fruit juice. I said that I did not drink beer and would like to try another sbs. I was then told that all the wines were open and no good. I wanted them to then open a new bottle to give me a glass. That was not going to happen unless I bought the whole bottle. I don't think I have ever come across a restaurant that would not acknowledge it was their problem and offer the customer a glass from a new bottle.
Sadly, that set the tone of the night for me and I just ordered water.
I need to add, that the food was very tasty, but how I wished they had done the right thing and given me a glass of wine from a fresh bottle.
I/we left feeling let down by Madame Lan and wished we could give a much better experience review.More