Reaching Out Tea House

Reaching Out Tea House

Someone from this business manages this listing.
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+84 93 532 36 26+ Add website
Hours
Sun
8:00 AM - 6:30 PM
Mon
8:00 AM - 6:30 PM
Wed
8:00 AM - 6:30 PM
Thu
8:00 AM - 6:30 PM
Fri
8:00 AM - 6:30 PM
Sat
8:00 AM - 6:30 PM
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
5.0
5.0 of 5 bubbles
Travelers' Choice 2023

RATINGS
Food
4.7 of 5 bubbles
Service
4.9 of 5 bubbles
Value
4.6 of 5 bubbles
Atmosphere
4.9 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
$2.00 – $5.00
CUISINES
Cafe
Special Diets
Vegetarian Friendly, Vegan Options
features
Does this restaurant serve Romagna food?
About
The Reaching Out Teahouse, a social enterprise, was created to share authentic Hoi An (which means peaceful meeting) through the tradition of drinking tea and coffee with friends and visitors. Tranquility is assured in our ancient house furnished with antiques. Our servers are all speech and hearing impaired and the joy of silence is reflected throughout the experience. Customers enjoy the high quality of our teas and coffees as well as the gracious service. All of our tableware is handcrafted in the style of the imperial families of Hue and is available at our workshop and retail store behind the teahouse. Fairtrade operating principles ensure that our disabled artisans and servers receive fair wages and work under safe conditions. We invite you to experience our teahouse and to let us know about your experience. We learn to make improvements to our products and services through customer feedback.​
PRICE RANGE
$2.00 – $5.00
CUISINES
Cafe
Special Diets
Vegetarian Friendly, Vegan Options
FEATURES
Outdoor Seating, Seating, Wheelchair Accessible, Free Wifi, Accepts Credit Cards, Table Service
5.0
5.0 of 5 bubbles2,731 reviews
Excellent
2,420
Very good
263
Average
26
Poor
13
Terrible
9
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

Alla and Garrett Hohn
Bonner58 contributions
5.0 of 5 bubbles
Feb 2020 none
We were on a cafe tour of Old Town and stumbled upon this peaceful place. There were noisy tourists outside but inside was great. We had beautiful plates, cups, trays, which emphasized the delicious taste of the teas we chose. In a very busy part of town, but it's a great cause!
Written March 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jothvn
Thank you for your review, We are always delighted to know about the tea house being "discovered" and that we did not disappoint!
Written March 5, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

AH1212
London34 contributions
5.0 of 5 bubbles
Jan 2020 none
I stumbled across this tea house by accident not knowing anything about its ethos but was glad to have found it. I was somewhat confused by the blocks on the table at first but the waitress quickly noticed me and bought me a menu. The tea house is a welcome little oasis of calm. I ordered a pot of tea and the biscuit selection which was a very generous variety, delicious and beautifully presented. The waitresses were friendly and attentive. My favourite place in Hoi An, I loved it here.
Written January 31, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jothvn
So happy to hear that you discovered the tranquility of our tea house. Thank you for the kind review.
Written February 1, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

TeganThomas
Hampshire186 contributions
5.0 of 5 bubbles
Jun 2023 couples
Returning to Hoi An after three years of Covid disruption and so many businesses failing in areas that depend on tourism, the first thing I checked was the the delightful Reaching Out Tea House was still continuing its good work. We enjoyed tea here every other day during our 14 day stay and it was a highlight of those days. The Tea House is exquisite, a traditional building maintained in authentic style, just enough wear to validate its venerable age whilst maintaining its polished and well kept beauty. This a place of stillness and quiet in the bustle of Hoi An. The service is gracious, the tea sets beautifully crafted and laid, the garden serene and timeless. In such a perfect setting the only remaining element is the tea and that too is superb, high quality teas from within Viet Nam served as they should be in a setting where they can be fully appreciated. Everything about this lovely place is pleasing, the calm, the grace, the peace, the shear loveliness is so rare, it is to be treasured. On the first day we broached again the need for a “fair cup” and from then on one arrived with our tea on each occasion, we were remembered, valued and indulged. Sitting, ever hopeful, under the carambola tree I was gifted by the tree with a windfall of starfruit which I savoured, warm, sweet and dropped at perfect ripeness. The ladies in the tea room seemed quite aggrieved that I had eaten fruit from the ground and promptly scaled the tree for further fruit which they washed, sliced and presented to me on a plate. A lovely and unexpected gesture which I greatly appreciated. I love this place and I am left non plussed by the (few) reviews that complain about the price, it is rather like complaining that a fine, single estate, first flush tea is too expensive compared to the dust and fannings in supermarket tea bags, or that the Ritz is overpriced compared with McDonalds, it makes no sense. Here is elegance, refinement, quality and charm to be savoured and appreciated. In the workshop behind the garden, lovely artefacts are displayed for sale and one can watch the craftsmen practicing their skills, finishing the fine ceramics as used in service in the tea room and other local offerings, whilst upstairs the delectable treats that accompany each service are hand made freshly each day and the sweet aroma of confectionary drift into garden below. Thank you for providing such an almost surreal oasis of refreshment and reflection in such a busy place.
Written June 28, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Belm
Sydney57 contributions
5.0 of 5 bubbles
Dec 2019 none
This was our second trip to Hoi An, and I was so happy to experience this beautiful place again. The staff are very welcoming, and it really is a little piece of tranquility in this busy, vibrant town. The choice of tea, coffee and juice, along with freshly made cookies is great, but it is the atmosphere and knowledge that you're experiencing true human kindness that is the key. Do visit the tea house, and gift store and support amazing people, doing amazing work.
Written January 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Daniel Campbell
Ho Chi Minh City11 contributions
5.0 of 5 bubbles
Jun 2020 none
Pleased to find that Reaching Out Teahouse is still keeping standard hours during this period. Favorite tea and coffee shop whenever in Hoi An. A peaceful environment with lovely staff. Cookie tasting always has a great selection of snacks to go with the quality tea and coffee.
Written July 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jothvn
Hello Daniel. Happy to hear that you returned again to the Tea house and found your favourites still available. These are difficult time indeed, but seeing our returning customers is a pleasure.
Written July 26, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

NapoleonBonBon
Bonn51 contributions
5.0 of 5 bubbles
Nov 2019 none
Wonderful concept! A great place to just sit and relax in the afternoon. We ordered the tea tasting set, the coffee tasting set and the cookie tasting set. Coffee was soso, but the tea was great and the cookies absolutely amazing!
Written July 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jothvn
Thank you for your review and 5-star rating despite "soso" coffee. Would love to know exactly why it was not good for you, especially as you ordered the coffee tasting set and thus tried three of our coffees. Hope you give us another chance on the coffee!!!
Written July 20, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mellanie L
6 contributions
5.0 of 5 bubbles
Dec 2022 none
This Tea house is a wonderful reprieve from Hoi An action….it is a quiet space for reflection and just sitting and enjoying a nice cup of coffee or tea with a variety of homemade treats and cookies to choose from. The selections of coffee and tea are impressive. All come from the mountains of Vietnam where they are grown and harvested by people with different abilities. The wait staff are Deaf. Everything served on are made by the artists with disabilities (including cups and dishes they are served on) some you will find working in the small workshop in the back of the house where the shop is, it is open from 9-5. Particularly beautiful are the silver and brass jewelry and the hand pounded brass work done on the cups and tea and coffee strainers. If you would like to support a great business and buy some beautiful unique crafts, don’t miss this place and don’t forget to go upstairs. Staff are gracious and aim to serve you well. Don’t miss this place!
Written December 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Max P
Cheltenham39 contributions
5.0 of 5 bubbles
Feb 2023 couples
This is such a lovely tea house and a peaceful step back from the busy Hoi An streets. All the staff in the tea house are deaf (hope I’m right in saying that!) so you have to communicate with wooden blocks that have words on. The tea and cookies (we ordered green and jasmine tea then chocolate, passion fruit and coconut cookies) were delicious. There is also a nice handicraft shop at the back which contains so many lovely tea sets and bags of coffee and tea. Please do visit!
Written February 8, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ItsAMeSmario
Melbourne25 contributions
5.0 of 5 bubbles
Feb 2023 none
There's something truly special about stepping into the silence when you're in a town as busy and chaotic as Hoi An. You just feel your shoulders instantly un-clench and you breathe a little easier - and that's before you've ordered your first cup of tea and biscuits. The Reaching Out Teahouse is not only a wonderful social enterprise, but it's also a genuinely great teahouse. The staff are attentive and friendly, the tea is delightful, and their cookies are to die for! I definitely recommend trying the passion cookies and the things that look like pasta noodles. The small store behind the tea house is also a great place to buy gifts and souvenirs for friends back home.
Written February 13, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jenny L
8 contributions
5.0 of 5 bubbles
Dec 2022 friends
I loved my time at this tea house. And I loved the ethos of the business in supporting those with hearing and or speech impairments by employing them as staff. The tasting sets were exquisite and the traditional Vietnamese snacks bought me back to my childhood. Please do come if you’re in Hoi An. They also have a gift shop at the back with wonderful handcrafted items too!
Written December 29, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jenaceae
Hoi An3 contributions
5.0 of 5 bubbles
Jan 2020 business
Before coming to Vietnam I searched for Asian style tea shops because I’m a big fan of drinking tea in the eastern style. Reaching out tea looked like a beautiful respite and so I book marked it. When we got to Vietnam and the tea shop, I don’t know why I missed this but when you enter you are asked to utilize your other senses besides your voice. As I was taking in the beautiful scenery, all of a sudden I realized the staff were all using sign language! I just about cried because not only was I in the most beautiful tea spot but I had learned ASL 30 years ago and could understand about 2/3 of what the staff were saying! Wow! So, all that to say that this was an incredible magical moment for me, the tea was a delight, the ambiance was heaven, and I walked away with waves and big smiles from the staff. By the way, they have exquisite local made tea sets, jewelry, and small beautifully made souvenirs that support the deaf community. Love love love!
Written January 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jothvn
This review is a special jewel in our crown!
Written January 22, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Richard F
7 contributions
5.0 of 5 bubbles
Jun 2023 couples
A must visit whilst in Hoi An! A quiet sanctuary of the bustling streets of the old town. The tearooms are home to people with visual and hearing impairment. For this reason, it is a silent space and you communicate with gestures and written words. The teas and coffees were authentic and tasted amazing. The cookies were nothing like I've ever tasted before - subtle and fresh taste.
Written June 2, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Cynthia M
Chico35 contributions
5.0 of 5 bubbles
Oct 2023 couples
We love all the aspects of this establishment! The shop has extremely high quality crafts that are all made by alterabled individuals. I always shop here and have never been disappointed with the quality of my items and the helpfulness of the staff. We also enjoyed attending a very well taught lantern making class. The instructor spoke excellent English, was funny and demonstrated the steps with video and hands on instruction. She was helped by very competent assistants who ensured that everyone had a successful experience. Afterwards we enjoyed tea and cookies that displayed the breadth and variety of items served in the tea shop
Written October 8, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elaine Head
The lantern-making class is such a nice way to get involved at the Tea House. Thank you for the nice review!
Written October 19, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Dara-Khmer
Melbourne3836 contributions
5.0 of 5 bubbles
Sep 2020 solo
Without doubt one of my favorite cafes in the world. Here the team have taken what might be considered a negative or disability (hearing impaired) and made it a positive. It’s hard to think of another organization that has different be this. So now it’s a cafe that focuses on the beauty of silence. Really lovely team and a wonderful oasis in the old town
Written September 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jothvn
We are always delighted when we get reviews that reflect the ethos of our social enterprise and enjoy joining our staff in their silent world.
Written September 30, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Passport39022781513
2 contributions
5.0 of 5 bubbles
Dec 2023 couples
This is a fantastic place. We visited as part of a tour, our tour organiser supports charities along our tour through Vietnam and Cambodia. It is staffed by disabled local people, it is a coffee/tea shop and craft shop. All of the craft items are made in house by the disabled staff and are fantastic quality and value. We also attended a lantern making class, again a fabulous experience and tuition by lovely staff. It won’t surprise you that we bought some of the items they were selling, it isn’t travel tat - but items we will enjoy for years to come. We enjoyed our initial experience so much that we returned the following day for coffee. It was a great experience and good to support them.
Written January 11, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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REACHING OUT TEA HOUSE, Hoi An - Menu, Prices & Restaurant Reviews - Tripadvisor

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