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Reaching Out Tea House

131 Tran Phu | Minh An Ward, Hoi An 560000, Vietnam
+84 90 521 65 53
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Overview
  • Excellent87%
  • Very good10%
  • Average1%
  • Poor1%
  • Terrible1%
Travelers talk about
“ginger cookies” (19 reviews)
“cakes” (24 reviews)
Closed Now
Hours
CUISINES
Cafe, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
131 Tran Phu | Minh An Ward, Hoi An 560000, Vietnam
All Details
Write a ReviewReviews (2,437)
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1 - 10 of 1,889 reviews

Reviewed yesterday

I love fine tea and good Tea Shops and for me Reaching Out epitomises all that enjoying fine tea encompasses, it is simply sublime. Away from the bustle of the streets this is a place of peace, managed and run by people who are differently...More

Thank TeganThomas
Reviewed 2 days ago via mobile

Tranquil spot in the heart of Hoi An. Skilfully run by people who are deaf or mute, and connected to the Reaching Out workshop. They sell yummy drinks and biccies, and a selection of the beautiful wares from the workshop. A restful intermission bustling day/holiday....More

Thank Anna G
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded yesterday

Hello Anna Glad to hear that you found some respite from the frenetic pace of Old Town at our tea house.

Reviewed 3 days ago

The most peaceful and tranquil place in Hoi an! Tea and cookie are so meticulously made with a reasonable price.

Thank ThanhD203
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded yesterday

Thank you for your thoughtful review.

Reviewed 3 days ago via mobile

Went to here not knowing anything about the place, we just wanted to relax and enjoy a tea. It was amazing, the tea was nice and the service was great. The staff are hearing and speech impaired and they have an amazing system to help...More

Thank dudeman101
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded yesterday

It is always nice to hear from customers who find us by chance and are able to immerse themselves in our uniquely quiet atmosphere to enjoy our local teas and coffees.

Reviewed 1 week ago via mobile

Simply excellent. Tea and coffee served with quiet elegance in a delightful garden setting. Can't wait to return again while we are here.

Thank Kath M
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 1 week ago

We look forward to serving you again.

Reviewed 1 week ago via mobile

This is a truly very special place. This exquisite tea house in the old town of Hoi An is almost too wonderful for words. This social enterprise project is run by deaf people who communicate with you through gestures and wonderful wooden blocks with words...More

Thank Tim A
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 1 week ago

Hello Tim It is such a pleasure reading reviews such as yours...wherein the true essence of the Reaching Out Tea House is captured. Customers who allow themselves to relax into the serenity of the tea house, do have the best experience. Thank you for your...More

Reviewed 1 week ago

Highly recommended, they are putting so much effort to create a fantastic environment. Great tea selection, nicely presented edc.

Thank liis01
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 1 week ago

We always like to hear that we are fantastic! Our local teas are wonderful, thanks for the compliment!

Reviewed 1 week ago via mobile

Good local tea with great ambience. This establishment is run by the deaf and dumb. It provides them with the opportunity to have hands on skills training through direct interaction with general public. Great getaway. Vast difference compared to the hustle and bustle of the...More

Thank Jujeyco
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 1 week ago

Our speech and hearing impaired staff read the Trip Advisor reviews every day and are always so pleased to know that they have provided a unique experience for their customers. Thanks for mentioning the craft shop as well.

Reviewed 2 weeks ago via mobile

This is the first time i came Hội An, and i actually loved here, people friendly, helpful when i found address to my hotel and here the coffee so amazing, staffs so cute and friendly. 😘😘

Thank thaonguyen26896
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 1 week ago

So happy to hear that you loved Hoi An and our Tea House

Reviewed 2 weeks ago via mobile

Sitting at the window, watching people go by! What a peaceful spot! I had the tea tasting, loved the green tea in particular!

Thank oolong18
jothvn, Volunteer at Reaching Out Tea House, responded to this reviewResponded 1 week ago

Thank you for your review and 5-star rating. The tea and coffee tasting sets are certainly the best way to experience all the flavours and aromas of our offerings. Yes, the green tea is special!!! Come see us again!

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Ask a question
Questions & Answers
John H
July 4, 2018|
AnswerShow all 2 answers
Response from jothvn | Property representative |
We do not have air conditioning, but the ancient house and fans seem to keep us cool.
1
Vote
Fiona M
February 16, 2018|
Answer
Response from jothvn | Property representative |
Our Tea House is in Old Town, where, as you know no cars are allowed and motorbikes restricted. The easiest way, we find is to get a taxi to An Hoi and walk over the bridge. sure hope your parents can visit us
0
Votes
karen9111
February 14, 2018|
AnswerShow all 3 answers
Response from jothvn | Property representative |
How many in your party? For a larger group 6 plus we would like to know in advance of your arrival. Looking forward to seeing you.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$2 - $5
Restaurant features
Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Free Wifi
Good for
Special occasions, Families with children, Romantic
Open Hours
Sunday
9:30 AM - 8:30 PM
Monday
8:30 AM - 9:00 PM
Tuesday
8:30 AM - 9:00 PM
Wednesday
8:30 AM - 9:00 PM
Thursday
8:30 AM - 9:00 PM
Friday
8:30 AM - 9:00 PM
Saturday
9:30 AM - 8:30 PM
Location and Contact Information
  • Address: 131 Tran Phu | Minh An Ward, Hoi An 560000, Vietnam
  • Location: Asia  >  Vietnam  >  Quang Nam Province  >  Hoi An
  • Phone Number: +84 90 521 65 53
  • E-mail
Description
The Reaching Out Teahouse, the second location for our social enterprise, was created to share authentic Hoi An (which means peaceful meeting) through the tradition of drinking tea and coffee with friends and visitors. Tranquility is assured in our ancient house furnished with antiques. Our servers are all speech and hearing impaired and the joy of silence is reflected throughout the experience. Customers enjoy the high quality of our teas and coffees as well as the gracious service. All of our tableware is handcrafted in the style of the imperial families of Hue and is available at our workshop and retail store a two-minute walk from the teahouse. Fairtrade operating principles ensure that our disabled artisans and servers receive fair wages and work under safe conditions. We invite you to experience our teahouse and to let us know about your experience. We learn to make improvements to our products and services through customer feedback.​.
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