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Message from Tripadvisor:This business is temporarily closed until 5/3/23
About
3rd generation family owned and operated restaurant. Built in 1962 by Frank and Concetta Cavallario, grandparents of current owner.
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Dinner
CUISINES
Italian, American, Seafood
FEATURES
Takeout, Parking Available, Television, Reservations, Outdoor Seating, Seating, Street Parking, Free off-street parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Accepts Credit Cards, Table Service, Live Music
Reviews (419)
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418 results
Traveler rating
191
106
57
30
34
Traveler type
Time of year
LanguageEnglish
Traveler rating
191
106
57
30
34
Show reviews that mention
All reviews prime rib escargot salad bread surf and turf seafood shrimp alfredo sauce rice alex bay outdoor bar anniversary dinner great dinner olive oil service was excellent cooked perfectly wait staff
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Reviewed October 29, 2022 via mobile

Didn’t even make it there, the customer service was so terrible. I tried calling all week to make a reservation for my husband and I (it’s our anniversary and wknd getaway before I give birth) for tonight, I couldn’t get ahold of anyone all week....A man finally answers the phone today and doesn’t even identify the restaurant, just says “yeah, hello”… I ask if this is Cavallario’s and there’s no response that I can hear (turns out he could hear me but I couldn’t hear him- I had a bad connection with my phone) so I had to call back a couple times. When I finally was able to hear him, I ask again if this is Cavallario’s and he says “yeah, for the third time” with attitude. The absolute worst and rudest customer service I’ve ever encountered before even stepping foot inside an establishment. My husband and I were looking forward to going there tonight but now we refuse to give even $1 to this place. I know the restaurant will be just fine without our business but that’s no way to treat a potential customer and they lost our business and our friends too. I’ve never written a review before bc it’s always seemed a little Karen like to me, maybe it’s pregnancy hormones, but this guy was a total jerk.More

Date of visit: October 2022
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George R, Owner at Cavallario's Steak and Seafood House, responded to this reviewResponded October 30, 2022

I am so incredibly sorry. I thought it was a spam call since we have gotten so many in the last month that we’ve been closed. Phones are forwarded to my cell phone during the day and I don’t know if it’s a number calling...More

Reviewed October 5, 2022 via mobile

We have come here for 40+ yrs when in Alex Bay on vacation. This latest version is wonderful. Great food, great atmosphere, and awesome staff.

Date of visit: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed September 18, 2022 via mobile

Every plate set on the table was immediately swarmed by houseflies and fruit flies. Dining room appeared and smelled clean. Staff simply responded that they get a lot of them, that they cannot spray the dining area and walked off. I returned my fly covered...salad and staff said that flies apparently liked the dressing. Asked if I wanted another salad with a different dressing. Kitchen must be so disgusting!More

Date of visit: September 2022
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Reviewed September 7, 2022

We made reservations during Pirate's Weekend and were beyond excited to try the food. We arrived on time and were promptly seated; however, throughout the night the service was increasingly lagging and forgetful (with drinks, and orders.) This wasn't initially a problem until we all...received rice side dishes that we didn't order because they had run out of potatoes... and not told us at all. When we inquired about other sides, we were told some were out for the night, and it wasn't until one of our guest's orders came incorrect that we finally decided to ask for management. Instead of taking responsibility or even showing respect to a paying customer, I was met with an extremely aggressive chef with an attitude, who raised his voice to me, and alluded that we only wanted money off the bill. He also alluded that we wanted split checks, which we never said. I paid the bill in full. He took no responsibility until multiple people started speaking up at the table and even when he did, we were met with backhanded apologies and excuses. I felt extremely uncomfortable and wanted to leave immediately. In all, the food was ok, not with the price, and definitely not worth having extremely dry rice as a side option. The bread is top-tier, though. I would go anywhere else than here when in Alexandria Bay.More

Date of visit: August 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed September 6, 2022

We wanted to make this day special (50th Anniversary) with a wonderful meal. It was a first class experience. We received a complimentary bottle of champagne and dessert from the owner. The food, prime rib and filet mignon were perfectly cooked. So glad we decided...on Cavallarios and will definetely go back again.More

Date of visit: September 2022
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Reviewed September 4, 2022

Celebrating my birthday and landed here. Fun atmosphere. Amazing service! Seriously, very attentive in a positive way. The food was really good. Calamari and lobster shooters to start. Soooo good! House salad, awesome. Bread warm and good. Margaritas great! We got seafood pasta with alfredo...sauce and seafood with butter and garlic. Perfect! Dessert (my bday so must eat cake) hubby had key lime pie. I had lava cake. My lava cake was steaming!! So good. There was a guitar player who was very entertaining outside (where we ate). Love it. Recommend it.More

Date of visit: September 2022
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Reviewed August 30, 2022

Reservations made three weeks in advance. Got there a little early and thought we could have a drink at the outside bar. The Music was so loud I couldnt hear my wife and we were at the bar. Dinner was horrible. Servers were nice but...literally only one special? One .. Really? My $36 dollar ribeye had a three inch white vain in it and was tough. Our table next to a pole that had a four inch gob of dried ketchup or cocktail sauce running down it and it was there for a long time. Gross! Bathroom lights half were not even on... probably cause that was gross also. Been there many times before and all was awesome. Something clearly has changed at this place. Never again.More

Date of visit: August 2022
Helpful?2  
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Reviewed August 14, 2022

This is an overpriced place with horrible wait staff - the most unbelievable rude girls with attitudes. The waiter doesn't know what he is doing. Waited 30 mins for my food after everyone at the table was served. The server kept saying the kitchen makes...a lot of mistakes. The owner came over to apologize on many occasions. He needs to clean house with the people he has working for him. The food was not what was ordered due to the waiter(tess) doesn't know how to write an order. Please don't go !! other restaurants are around town. Watch this place it is just the horrible rude people I have ever encountered.More

Date of visit: August 2022
Helpful?4  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 11, 2022

The service and warm bread was great but for almost $100 w tip for just a prime rib dinner, shrimp cocktail and Cesar salad was outrageous price! Prime rib was good but for 39.00 don't you think they would include a baked potato? They charged...me 4.00 extra because I didn't want the mashed! Nothing else came with my dinner other than just the meat! Sorry but never will go there again!More

Date of visit: July 2022
Helpful?1  
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Reviewed August 8, 2022 via mobile

Overpriced for portion sizes, the staff is very friendly. Place was very busy, however very disappointed in the amount of food that you get for the price

Date of visit: August 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 7, 2022 via mobile

As always we had a great meal and the service and staff were awesome. This place is a local gem, we have been eating here for over 40 years and are always happy with the food so thank you George and staff.

Date of visit: August 2022
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Reviewed August 7, 2022

The waitress was very good but the seafood combo with angel hair pasta was overpriced with very little shrimp and one scallop, no flavor at all. The entertainer was way too loud and every song sounded the same.

Date of visit: August 2022
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Reviewed August 3, 2022

The restaurant is large and a hodgepodge of design (thus the 4 stars) but the food was delicious. We went with another couple and we were all very happy with our meals. The most extraordinary part of the restaurant is the staff. I have never...run into such a group of welcoming, cheerful, helpful, engaging people. I don’t know if Alex Bay just happens to have only charming people living there or if it is as a result of good management but we were all so impressed with everyone.More

Date of visit: July 2022
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Reviewed July 22, 2022 via mobile

Service was great! Waitress was personable, very kind and helpful! Food was fabulous. We did try the escargot- they were delicious but a little small. Still a great experience!

Date of visit: July 2022
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Reviewed July 13, 2022

The meal was amazing. Husband had surf and turf and the prime rib was huge and perfectly cooked. Warm home made bread was worth the trip.

Date of visit: July 2022
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Questions & Answers
Ask a question
Passenger03287224477
August 4, 2022|
AnswerShow all 2 answers
Response from GeorgeR2892 | Property representative |
River casual
0
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bcanfora
December 21, 2017|
Answer
Response from A6396LIjonathant | Reviewed this property |
I would hesitate to eat out with anyone with nut allergies that severe. Even if it's not in the dish sometimes it can be in the kitchen and that could be enough. Call them and ask but I wouldn't take the chance.
0
Votes
rideauriver01
June 22, 2017|
Answer
Response from GreatSweens | Reviewed this property |
If I recall correctly, usually it's Columbus Day weekend in October... may want to call to double check...
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CAVALLARIO'S STEAK AND SEAFOOD HOUSE, Alexandria Bay - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Cavallario's Steak and Seafood House

Yes, Cavallario's Steak and Seafood House offers takeout services.

Cavallario's Steak and Seafood House is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 3.5