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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$20 - $120
CUISINES
Seafood, European, Gastropub, International, Contemporary
Reviews (963)
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840 results
Traveler rating
409
232
103
46
50
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LanguageEnglish
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Traveler rating
409
232
103
46
50
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Reviewed April 12, 2020 via mobile

Joe’s Downstairs in Phuket, is a seaside restaurant situated just a few minutes drive from Patong and located at Kalim beach. Great location, delicious food and ambiance. We came here for a birthday celebration with a big group. The staff are fabulous and accommodating. We...would recommend the soft shell crab, pulled pork and apple pie dessert. Prices are higher than other places in Thailand but we believe it’s totally worth it. Very comparable to a upscale restaurant in Australia regarding pricing. This is one of our favourite restaurants in Thailand and we return every time we are in Phuket. If you drink - do yourself a favour and grab a espresso martini while you’re there.More

Date of visit: February 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed March 13, 2020

Contrary to some of the other reviews, we found it an extremely comfortable and enjoyable evening. The view was stunning and the cocktails and food were amazing. Of course you can get super cheap and great-tasting food everywhere in Thailand, but you should already be...noting the prices before you walk into any restaurant. Staff were perfectly friendly so all-round a lovely night.More

Date of visit: March 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed March 12, 2020

We arrived after risking it as nobody replied to our booking enquirey. Fortunately there was a table for us with a beautiful view . The staff were very polite and provided good service . Food was very expensive and only of average quality . I...had just as tasty from the street venders although obviously part of the cost was due to the location. Would only recommend here if money is no object and you don’t particularly want the experience of traditional Thai food.More

Date of visit: March 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed March 10, 2020

It was my birthday (5th MARCH) and my girlfriends decided to surprise me for dinner here. So, they ordered a dessert for me and when was asked to bring it, a waitress by the name SU/SUE was VERY VERY RUDE! When we confronted her and...asked why was she being rude, she was RUDE AGAIN by answering that it was because we asked her for the desert three times. So, I never knew that asking more than once is equivalent to self-proclaimed right to be rude!!! The cherry on the top of the cake was when we asked them to take a picture of the group, they took a picture WITHOUT ME IN IT!!! How RIDICULOUS is that when I am the BIRTHDAY GIRL. Beautiful view i must say but EXTREMELY HORRIBLE SERVICE WITH UNFRIENDLY AND RUDE STAFF! Average food too.More

Date of visit: March 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed March 8, 2020 via mobile

We got 4 tapas plates to share between the two of us and it was really affordable with generous servings! The crab noodles were amazing, as were the wontons. The quality of the food is great and anyone staying in Phuket should come here!

Date of visit: March 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 16, 2020 via mobile

2 stars is a compliment. Taking your glass away when you decline their request for another drink. Lack of etiquette. YOU SHOULD NEVER ASK IN THE FIRST PLACE!!! The customer decides, not you! Guess the ownner is Thai as this is the norm inThai establishments....Waitresses were unattractive middle aged retired wrestlers (yes I am sexist so sue me). Grossly over priced menu with the view being the excuse. Go somewhere elseMore

Date of visit: February 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 15, 2020

We had our Christmas lunch here and unfortunately we where the only ones there. Got a little concerned but the food was tasty. A little overpriced and small portions. Friendly staff and the view is amazing!

Date of visit: January 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 4, 2020

How could anyone give this place a low rating? Set almost on the beach but halfway down the cliff, even in the evening with lights illuminating the rocks and sand it has great views. The service was impeccable, attentive but not intrusive. Excellent food, we...were in need of something more fusion after 4 weeks of wonderful Asian food, washed down with a good bottle of crisp white. This isn’t trekker’s grub, it’s let’s have a treat and indulge ourselves.More

Date of visit: February 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 2, 2020 via mobile

We wnt for a drink amd coffee....though we dint wait till d sunset... but its nice to be in d open near the sun and sea....dint eat anything so cant COmment on food... ban rim pa is jst upstairs and another restautant fownstairs too.., this...is in d middle.. nice place for sunset.More

Date of visit: January 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed January 9, 2020

This was a very disappointing experience. The food is less than average, the service is poor (no one seems to be happy at their job!) and the price is way too high for what they offer. The decoration is like sitting in a bathroom and...unless you get a table with sea view at the veranda, all the other tables are pretty bad. Either near the entrance or kitchen. Don't go! Go next door to the Italian restaurant, La Maurizio. The food there is great and so is the service. Same owner but totally different class!More

Date of visit: January 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Susanne U, Manager at Joe's Downstairs, responded to this reviewResponded January 23, 2020

Thanks for your comments. Most people love the white decor against the backdrop of the blue sea. Sorry you didn't enjoy Joe's.

Reviewed January 2, 2020 via mobile

I was looking forward to this restaurant, but was sadly disappointed. With the pricing being way above pricing for fine dining restaurants in Sydney, I expected a lot. Unfortunately, the food fell way short.

Date of visit: January 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Susanne U, Manager at Joe's Downstairs, responded to this reviewResponded January 5, 2020

I am very sorry to read your review. Thank you for taking the time.

Reviewed December 30, 2019 via mobile

We decided on the spur of the moment to treat ourselves and we were not disappointed by this choice. A very relaxed and long evening was enjoyed amongst beautiful trees and a beautiful coastline. The service was both attentive and helpful. The food was especially...good leaving us with the feeling that it was made so especially for us. Very very nice.More

Date of visit: December 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Susanne U, Manager at Joe's Downstairs, responded to this reviewResponded January 5, 2020

Very pleased you enjoyed. Thank you

Reviewed December 4, 2019

Starters, main courses, dessert, & drinks were extremely average, will definitely never come back. Only good ambience.... and quite frankly you can get that in alot of other places in Phuket which actually offer great food. Do not recommend this place!

Date of visit: December 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Susanne U, Manager at Joe's Downstairs, responded to this reviewResponded January 5, 2020

Thank you for taking the time to review. Sorry you did not enjoy.

Reviewed December 3, 2019 via mobile

Somehow managed to deliver the food before the drinks. Asked for a medium burger and tacos and both items turned up cold. The burger was Raw and the Tacos were cold. One staff memeber was extremely disengionus and said that it was medium, however when...the mangement was spoken to they were very quick to act and made sure action was taken. They removed the price of the items however I was paronid all night that I was going to have food posioning. I feel that maybe it was just a bad series off errors, and hopefully this was a one off.More

Date of visit: December 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Susanne U, Manager at Joe's Downstairs, responded to this reviewResponded January 5, 2020

Very sorry you did not enjoy your girlfriends Birthday.

Reviewed November 10, 2019

I booked a table one month in advance and discussed with someone named Thanin - my booking was for 8 adults and 3 children. We were a family on holiday in Phuket and went there to celebrate my brother's birthday. They only had 1 high...chair available upon arrival. We asked for at least another one but the staff said they do not have anymore. (Even McDonald's has better quality high chairs and more than 1 high chair). At the time of arrival and until we left, we were the only big group there and there were 1 other couple sitting nearby. There were no other children or babies there. Please also take note the high chairs are not safe for children. Staff were very unhelpful when we wanted to make our order - When my brother chose Tapas, she rudely said the Tapas is not enough as a meal. I'm not sure if the lady lacks communication skills but i didn't like the rudeness in her tone. Of course we were not ordering Tapas as a single meal. We know how to order our own meal. Thank you. I wanted to order a dessert and requested for them to write "Happy birthday" but was told they don't have icing and the kitchen can't do it. I have already emailed them my request, so i'm not sure why no one informed me this earlier so I could buy a cake. The food, regardless of starter, Tapas or main course all arrived at the same time, there was hardly any space on the table, but they just kept putting everything on the table in a rush. It was like they wanted us to eat as fast as possible and leave the restaurant. I'm not sure how this place is considered fine dining, because in a real fine dining restaurant, food should be served in a better order. It was really annoying. Although the view is amazing, it wasn't relaxing to sit and eat there. The staff don't know anything about basic table etiquette in serving a meal. We spent more than 10,000 TBH there. Frankly speaking, there are many other restaurants that could serve our group with really good food, way better than Joe's Downstairs for half that price and with better service. Their service is a complete fail. The view is amazing, the restaurant is beautiful, it's suitable for a romantic dinner but i wouldn't waste my time and money to go there in a big group again. I'm really not sure how they are voted as one of the best fine dining restaurants in Phuket. I would say that's not true at all or the people who voted have never really had real fine dining. Their fine dining is more "rushed dining". The only thing good is the view, not the service, not the food.More

Date of visit: October 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Questions & Answers
Ask a question
dtrain8686
December 3, 2017|
AnswerShow all 5 answers
Response from Michael G | Reviewed this property |
I doubt it - Thailand generally and Phuket in particular is very relaxed.
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Suzanne P
June 9, 2016|
AnswerShow all 4 answers
Response from Susanne U | Property representative |
Hi Sorry for the delay in replying. It will take maximum of 30 minutes to get there by taxi. At this time of the year the traffic is not bad. Hope you enjoy our restaurants. Please check out Baan Rim Pa Patong & Kalim and... More
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ChellyR
March 15, 2016|
AnswerShow all 8 answers
Response from Khemawan | Reviewed this property |
Hi, i went there for Dinner and drink. nice food also. Let's try.
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JOE'S DOWNSTAIRS, Patong - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Joe's Downstairs

Joe's Downstairs is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4.5