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The Cheesecake Factory

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131 Wolf Road, Albany, NY 12205
(518) 453-2500
Website
Today
11:00 am - 12:30 am
Open now
All hours
Hours:
Sun 10:00 am - 11:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:30 am
More Info
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513 Reviews from our TripAdvisor Community

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Showing 500: English reviews
Upstate New York
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

The menu is too big and with that many options its hard to time food or have it be decent quality. Just went with family for dinner and apps and food was cold and took forever to come out. It was clear it had been sitting under a heat lamp. Disappointed and wont go back!

Helpful?
Thank travelingqueen9207
Montreal, Canada
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

A majority of food I've eaten here is delicious...and the service wonderful...but occassionally, 1/4 of the time, the food is horrible and the service as well. One or the other or both.

Helpful?
Thank Rosette A
Albany, New York
Level Contributor
40 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Went on a recent Friday night, knew they would busy, they told us a 20 minute wait and it was 20 mins exactly. Food was good, they have a good gluten free menu. Drinks are expensive, but I guess that is to be expected in a place like that. Our waiter was great, sadly I can't remember his name, but... More 

Helpful?
Thank CelSue89
new york
Level Contributor
109 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We arrived at the busiest time of a Saturday expecting a long wait. 3 people in our party and we were seated within 10 minutes of walking in. This place is always loud and I think its likely the high ceilings. Despite the noise level we were still able to chat amongst ourselves just fine. Fried Mac and Cheese appetizer... More 

Helpful?
Thank mysterie91
Albany, New York
Level Contributor
12 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

OMG! Cheesecakes of many choices. Soooo good! Many choices of entrees as well. I enjoy going with friends and/or family!

Helpful?
Thank Lkonopka
Chateaugay, New York
Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

The food....not so much. The Alfredo tasted like cinnamon rolls. No kidding. The Factory Burger was overlooked and the roll was so hard it was inedible. The waitstaff was fantastic. The decor is something to behold. Probably the best part of the experience. The cheesecake was average tasting and over-priced.

Helpful?
Thank FattyTheFrontiersman
Woodstock, Georgia
Level Contributor
50 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I was in the mood for dessert. The biggest problem I had was choosing the type of cheesecake I wanted. The service was good and the food was even better. Great place for food and desserts. Great location inside the mall. I will always come back and visit many more locations.

Helpful?
Thank tckramer
Niagara Falls, New York
Level Contributor
156 reviews
109 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago

The Cheesecake Factory is one of those things you can count on when you travel - consistently good food and service. Our recent visit did not disappoint, The new summer drinks were cool and refreshing - go mint julep. Our meals were served quickly and were delicious and flavorful. The Factory Nachos as an app were nicely done - however,... More 

Helpful?
Thank Brett C
Amherst
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

I went there with two other people for lunch, one of whom was in a wheelchair. They were very accommodating. The service was good and the food was good enough but nothing special. The ambience is very pleasant, lively but quiet enough to have a normal conversation.

Helpful?
Thank leenstan
Level Contributor
10 reviews
5 restaurant reviews
5 of 5 stars Reviewed 1 week ago via mobile

I come every time I come up to see my family. I live now in SC an there isn't by me Charleston 😂. L💜ve the steak Diane . And the cheesecake is across the board delicious. The wait for a table is a bummer 2 1/2 hrs on a fri nite 😳. Especially if u can't make reservations after 5... More 

Helpful?
Thank skatingk

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Average prices
$10 - $30
Cuisine
Italian, American, Gluten Free Options
Meals
Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Business meetings, Special occasions, Families with children, Large groups
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:30 am
Saturday
11:00 am - 12:30 am
Location and Contact Information
  • Address: 131 Wolf Road, Albany, NY 12205
  • Location: United States  >  New York (NY)  >  Albany
  • Phone Number: (518) 453-2500

Questions & Answers

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?