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The Melting Pot

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1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5368
+1 518-862-1292
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  • Excellent40%
  • Very good30%
  • Average13%
  • Poor5%
  • Terrible10%
Travelers talk about
“cheese fondue” (13 reviews)
“shrimp” (8 reviews)
“salad” (11 reviews)
Closed Now
All hours
American, International
$$ - $$$
1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5368
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Reviews (79)
Traveler rating
Traveler type
Time of year

31 - 40 of 79 reviews

Reviewed December 22, 2014 via mobile

I only gave 3 stars not because it wasn't good but because it's not for me. Food was tasty but I was so stressed out about cooking and timing my own food. It was over priced too. The ala carte menu did not come w...More

1  Thank LathamJeanne
Reviewed December 15, 2014

This is probably not the the place you want to eat. Arrived about 6:15 after a movie did not get our main entree for almost one hour. This might not have been an issue, but they only had to put raw meat on a plate...More

1  Thank Murmist
Reviewed December 15, 2014

Wish I hadn't waited so long to try this restaurant. This was a very fun dining experience and can't wait to go back with my family. Everything we had was excellent, especially the chocolate and even the salad dressing. I would sooo recommend this restaurant.

Thank Magicsn
Reviewed December 13, 2014

Took my daughter out for dinner. Liked the privacy of the booth. Waitress was friendly, knowledgeable, and attentive. Fondue was delightful and fun. Mixed drink (Long island iced tea) was not done well..weak and not tasty. Dinner meat was good but I didn't really like...More

Thank CasaKaminsky
Reviewed December 6, 2014 via mobile

Walked in an hour before close. No one at front desk had to ask bartender to seat us. About twenty minutes pass before we even get water. Hostess, waiter both completely rude! Both had attitudes and we felt like we were burdening them by being...More

1  Thank Koldslaw
Reviewed November 11, 2014

Party of three visited on a Thursday around six pm. Not busy, yet we waited over five minutes to be greeted. With so many empty tables, they sat us in the dungeon room where we waited forever. For sure, I thought the server didn’t even...More

1  Thank Pelayo R
Reviewed September 28, 2014

I hadn't been there before but had a coupon - which was not good the night we decided to go, but ate there anyway. It was a treat! Lots of intimate table spaces, nice overall atmosphere, great service (Cody is the best!) unique menu with...More

Thank Awbinee
Reviewed September 11, 2014

It was a friends birthday so 3 of us set off to visit the melting pot. We made a reservation which wasn't necessary. We were the only ones there. We had said it was a birthday and they gave her a card so she can...More

2  Thank Denise G
Reviewed August 11, 2014 via mobile

I recently dined on a random Sunday night with my boyfriend at melting pot and was so surprised by the interior-we sat in a cute couples cove that felt very private. The wait staff was very knowledgeable on the menu and i would recommend splitting...More

Thank Alexis K
Reviewed April 17, 2014

I can't provide feedback on the food because we didn't even get to a table... If I could rate a zero I would since the only experience we had was waiting for a hostess to seat our party of 3. After waiting 10 minutes for...More

3  Thank Kayla C
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Wheelchair Accessible
Dining Style
Casual Elegant
Good for
Open Hours
12:00 pm - 9:00 pm
4:00 pm - 10:00 pm
4:00 pm - 10:00 pm
4:00 pm - 10:00 pm
4:00 pm - 10:00 pm
4:00 pm - 11:00 pm
12:00 pm - 11:00 pm
Location and Contact Information
  • Address: 1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5368
    (Washington Ave)
  • Public Transportation: Public Bus Stop located near main entrance.
  • Location: United States  >  New York (NY)  >  Albany
  • Phone Number: +1 518-862-1292
  • E-mail