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The Melting Pot

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1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5368
+1 518-862-1292
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  • Excellent41%
  • Very good32%
  • Average14%
  • Poor4%
  • Terrible9%
Travelers talk about
“cheese fondue” (14 reviews)
“salad” (14 reviews)
“chicken” (6 reviews)
Closed Now
All hours
American, International, Vegetarian Friendly, Gluten Free Options
1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5368
All Details
Write a ReviewReviews (85)
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21 - 30 of 83 reviews

Reviewed March 7, 2016

Went there to meet with girl cousins. One cousin had been to this restaurant prior which helped. The atmosphere I liked the best. The seating arrangement was mostly booths but the way it is configured there was not a lot of background noise despite the...More

Thank longoverdue
Reviewed February 8, 2016 via mobile

Plan on spending some time here and spending some money. It's a fun dining experience and the food is great. The service is friendly. The place is clean. There are plenty of tables that allow for an intimate dinning experience as well, so it's perfect...More

Thank wormer82
Reviewed December 22, 2015 via mobile

1 Groupon per reservation/table. Don't think about going at the same time as your friends unless you want to shout across separate tables. They won't honor groupons for individual checks for unrelated individuals if they all sit at 1 table. Lame. Have a friend with...More

Thank SqueakFro
Reviewed November 29, 2015

This was our first time at the Melting Pot and my wife and I were very pleased! The food was great and the fondue experience was fun. Great flavor and variety. The staff was friendly and helful. Nice ambiance and privacy too. You'll enjoy all...More

Thank Peter W
Reviewed November 12, 2015

I took my wife here for her birthday and pre-ordered the "lovers lane experience" package. This included 2 four course dinners, salads, desserts, a dozen red roses, half a dozen chocolate covered strawberries, a bottle of champagne and romantic candles at our table. It definitely...More

1  Thank disneyguy333
Reviewed October 26, 2015

We arrived on a Sunday afternoon and were seated right away. After looking at the menu we decided we needed a 2 fondue pot table and they had no problem reseating us. One of our party had a seafood allergy so the kitchen put the...More

Thank Joycemu
Reviewed October 26, 2015

It's a chain restaurant in a mall! The interior is maze-like. The food is fine dining over-priced and the portions are small; and you get to cook it yourself- by boiling it! Ok, that works with shellfish; but beef and poultry? It comes out flavorless;...More

3  Thank E S
Reviewed October 22, 2015

This was the most wonderful meal!! I would definitely return. The atmosphere was relaxing and inviting. I can't say enough about how great this experience was for me and my family.

Thank Nicole M
Reviewed October 17, 2015

Love the experience of fondue! My family has done it while I was growing up and it's so nice to have a restaurant that does this. The food is excellent!

Thank Kathleen Y
Reviewed September 6, 2015

We go there, got our table, and then never saw our waitress. Then our waitress apparently left and then we got a new one when they realized we were on our own. 4 hours... I went to the manager and asked for our check and...More

1  Thank Ian R
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar
Dining Style
Casual Elegant
Good for
Open Hours
12:00 PM - 9:00 PM
4:00 PM - 10:00 PM
4:00 PM - 10:00 PM
4:00 PM - 10:00 PM
4:00 PM - 10:00 PM
4:00 PM - 11:00 PM
12:00 PM - 11:00 PM
Location and Contact Information
  • Address: 1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5368
    (Washington Ave)
  • Public Transportation: Public Bus Stop located near main entrance.
  • Location: United States  >  New York (NY)  >  Albany
  • Phone Number: +1 518-862-1292
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