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The Melting Pot

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1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5368 (Washington Ave)
12:00 pm - 9:00 pm
Open now
All hours
Sun 12:00 pm - 9:00 pm
Mon - Thu 4:00 pm - 10:00 pm
Fri 4:00 pm - 11:00 pm
Sat 12:00 pm - 11:00 pm
More Info
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72 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 70: English reviews
Upstate New York
Level Contributor
47 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed July 21, 2016

We purchased a groupon and decided to try this. The reservation was easy to make for the same day at the 5pm time we requested. The Manager, Jess, seated us. She was very knowledgeable and helpful. We had a nice quiet booth for the 5 of us. In fact, even though there were other diners, we didn't hear them. Our... More 

Thank Tammil73
Albany, New York
Level Contributor
39 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed June 28, 2016

My gf and I came here to celebrate our 7th anniversary. My hotime flies when you are having fun. Everything, and I mean EVERYTHING, was top notch and classy all the way. When we were first seated, the bench had a broken spring or something wrong with it and the immediately sat us in another area. All the booths are... More 

Thank Allen_from_Ghent
Richmondville, New York
Level Contributor
63 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed June 9, 2016

it's an experience. You literally cook your own food (boil steak, etc.) and dip odds 'n ends into various cheeses or chocolate at the end. It's not a lot of food and it's a process, but cheese/chocolate/fondue lovers will certainly appreciate it. I was rather surprised at the price as I took a friend just to hang out and for... More 

Thank Beth O
Albany, New York
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 8, 2016

Great experience. The restaurant has private dining areas the you can escape from the rest of the restaurant and enjoy a romantic date.

Thank iamforgiven22002
Scotia, New York
Level Contributor
16 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 17, 2016

This was our first visit to the Melting Pot and really didn't know what to expect. Our waitress, Kayla, was exceptionally helpful and guided us in our ordering and how to go about the fondue process. There was such a large selection we will have to go back to try some of the other things! Delicious food and excellent service!

Thank Linda W
Miami, Florida
Level Contributor
34 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 21, 2016 via mobile

One of my favorite places to go when I was living upstate. The food is always delicious and it's fun to watch them make it right in front of you ! Always a great experience, always had awesome servers.

Thank AshleyCamara
Adams, Massachusetts
Level Contributor
24 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 15, 2016

I didn't expect that much fondue, but it was a great meal! The wait staff was very punctual and friendly!

Thank Imatt3691
Rotterdam, New York
Level Contributor
103 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 93 helpful votes
4 of 5 bubbles Reviewed March 7, 2016

Went there to meet with girl cousins. One cousin had been to this restaurant prior which helped. The atmosphere I liked the best. The seating arrangement was mostly booths but the way it is configured there was not a lot of background noise despite the establishment being full. We were able to sit for a few hours, talk, and actually... More 

Thank longoverdue
Latham, NY
Level Contributor
137 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed February 8, 2016 via mobile

Plan on spending some time here and spending some money. It's a fun dining experience and the food is great. The service is friendly. The place is clean. There are plenty of tables that allow for an intimate dinning experience as well, so it's perfect for a date night.

Thank wormer82
Wynantskill, New York
Level Contributor
140 reviews
93 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
1 of 5 bubbles Reviewed December 22, 2015 via mobile

1 Groupon per reservation/table. Don't think about going at the same time as your friends unless you want to shout across separate tables. They won't honor groupons for individual checks for unrelated individuals if they all sit at 1 table. Lame. Have a friend with a rude and unpleasant experience with staff and seating as well. Not worth the effort.... More 

Thank SqueakFro

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3 of 5 bubbles
    4 of 5 bubbles
American, International
Restaurant features
Reservations, Seating, Waitstaff, Private Dining, Wheelchair Accessible, Serves Alcohol
Dining Style
Casual Elegant
Good for
Open Hours
12:00 pm - 9:00 pm
4:00 pm - 10:00 pm
4:00 pm - 10:00 pm
4:00 pm - 10:00 pm
4:00 pm - 10:00 pm
4:00 pm - 11:00 pm
12:00 pm - 11:00 pm
Location and Contact Information
  • Address: 1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5368
    (Washington Ave)
  • Public Transportation: Public Bus Stop located near main entrance.
  • Location: United States  >  New York (NY)  >  Albany
  • Phone Number: 518-862-1292

Questions & Answers

Questions? Get answers from The Melting Pot staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?