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The Melting Pot

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1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5368
+1 518-862-1292
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  • Excellent40%
  • Very good30%
  • Average13%
  • Poor5%
  • Terrible10%
Travelers talk about
“cheese fondue” (13 reviews)
“shrimp” (8 reviews)
“salad” (11 reviews)
Open Now
All hours
American, International
$$ - $$$
1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5368
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Reviews (79)
Traveler rating
Traveler type
Time of year

1 - 10 of 79 reviews

Reviewed April 2, 2017 via mobile

Not impressed. Priced way too high for the small portion they give you. The dips and batter where not good at all. To be honest if I wasn't with a person who loves the place I would have walked out when the main meal came.

Thank knightbaker
Reviewed March 13, 2017 via mobile

Great place..I was really doubtful about this place but was surprised..it really fills you up, really fresh..good stuff!

Thank Richard M
Reviewed March 7, 2017

Although the price is "fine dining" - it's a casual place. You don't need to dress up. Not a good place for small children because of the danger of being burned if not attended to constantly. The service was very good - we were introduced...More

Thank ajmuzz
Reviewed March 7, 2017

We booked this for our 11th anniversary. We also had a buy one get one coupon that they honored. The night was very nice, we were there for about two 1/2 hours. We had a full course meal. They sat us at a table where...More

Thank ZL4
Reviewed February 3, 2017 via mobile

Excellent meal. A lot of food to cook. Went with son and his girlfriend. They lived it. We had a great time. The booth was plenty of room and somewhat secluded.

Thank Djb18
Reviewed January 16, 2017

The Melting Pot is a bit of a gimmick restaurant - they only serve fondue from hot pots right on the table. It isn't a place you'd want to go to on a regular basis but it does make for a fun night out. The...More

Thank lupaglupa
Reviewed January 13, 2017 via mobile

With the unique fondue menu and the nice ambience, this is a great place to celebrate any special occasion like birthdays, anniversaries etc. We usually enjoy there 4 course menu with one make your own and one package. Mostly the menu is consistent with some...More

Thank justKanishk
Reviewed July 21, 2016

We purchased a groupon and decided to try this. The reservation was easy to make for the same day at the 5pm time we requested. The Manager, Jess, seated us. She was very knowledgeable and helpful. We had a nice quiet booth for the 5...More

Thank Tammil73
Reviewed June 28, 2016

My gf and I came here to celebrate our 7th anniversary. My hotime flies when you are having fun. Everything, and I mean EVERYTHING, was top notch and classy all the way. When we were first seated, the bench had a broken spring or something...More

Thank Allen_from_Ghent
Reviewed June 9, 2016

it's an experience. You literally cook your own food (boil steak, etc.) and dip odds 'n ends into various cheeses or chocolate at the end. It's not a lot of food and it's a process, but cheese/chocolate/fondue lovers will certainly appreciate it. I was rather...More

Thank Beth O
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Nearby Attractions
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.10 miles away
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.14 miles away
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.28 miles away
Mystery Room
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Wheelchair Accessible
Dining Style
Casual Elegant
Good for
Open Hours
12:00 pm - 9:00 pm
4:00 pm - 10:00 pm
4:00 pm - 10:00 pm
4:00 pm - 10:00 pm
4:00 pm - 10:00 pm
4:00 pm - 11:00 pm
12:00 pm - 11:00 pm
Location and Contact Information
  • Address: 1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5368
    (Washington Ave)
  • Public Transportation: Public Bus Stop located near main entrance.
  • Location: United States  >  New York (NY)  >  Albany
  • Phone Number: +1 518-862-1292
  • E-mail