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Jln. Putri Hijau No 10 | JW Marriott Hotel Medan, Medan 20111, Indonesia
+62 61 41006300
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79 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 week ago via mobile

We stayed at the JW marriot for three nights and had breakfast and dinner in the cafe twice. The staff were extremely friendly and attentive, especially Preddy at the Sushi bar and Bagos (not sure of exact spelling) who provided my husband with a pair of slippers when his footwear unexpectedly broke during dinner! The customer service these gentlemen provided... More 

Thank Anja C
Jakarta, Indonesia
Level Contributor
48 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

I like enjoying my business journey with looking some a good restaurant in big city in my beloved country Indonesia, but this is the first when I try a restaurant of five star hotels unfortunately the quality of Indonesian food was not there. At lunch time I order some traditional food Soto Ayam the taste was so so, for this... More 

Thank TheSheepdog
Level Contributor
418 reviews
239 restaurant reviews
common_n_restaurant_reviews_1bd8 148 helpful votes
4 of 5 bubbles Reviewed January 31, 2017

We had a very relaxing visit here for supper. The prices are at the upper end but are justified because of the clean and comfortable surroundings. The coffee was excellent and food fresh and tasty. Very pleasant and professional staff. Would gladly go back again.

Thank ozrick33Sydney
Jakarta, Indonesia
2 reviews
5 of 5 bubbles Reviewed January 30, 2017 via mobile

Visited Marriott Cafe in JW Marriott Medan. The breakfast is really good. Wide selection of food and desserts. This is by far the best staff I've ever come across in a restaurant. They made me feel very at home. Extremely friendly, polite and welcoming. Cheers to the chefs, staff and everyone there. Especially Mr. Martin, Mr, Bambang and Mr. Hari... More 

Thank Ajay R
Omaha, Nebraska
Level Contributor
71 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed January 10, 2017

Breakfast, Lunch and Dinner were all prepared and presented very nicely. Food that was supposed to be hot (temperature or spicy) were as they should be. Only once in two days was there a lack of attention by staff in refilling coffee or juice. Be sure and try the Mango Ice Cream at the dessert bar!

Thank G8890AQthomasb
Mumbai (Bombay), India
1 review
5 of 5 bubbles Reviewed December 8, 2016 via mobile

BAMBANG is one of the efficient & great executive of Marriott cafe.. he always smiles while serving & had given special attention to me & other guests. He's an asset to Marriott cafe. Will give him some reward in case of any job appreciation.

Thank orlov311287
Level Contributor
6 reviews
5 of 5 bubbles Reviewed November 24, 2016 via mobile

Food is delicious with excellent service. Encourage to visit here. Enjoying the hotel during my stay.

Thank limin_halim
Level Contributor
4 reviews
3 restaurant reviews
4 of 5 bubbles Reviewed September 18, 2016

You get personalized service from the floor staff. They collect empty plates from your table the moment you put down your spoon. Query them about a dish from the buffet table and they will bring it over to you. Pampered by them. Luv you guys.

Thank Khairuddin Y
2 reviews
4 of 5 bubbles Reviewed September 12, 2016 via mobile

The service was excellent. The food quality should be improved.. and not to be keep for tomorrow meal. That was quite disappointed. We love the sashimi tuna counter and like the preparation and quality of the tuna prepared by mr predy.. freshly served and he is a Very nice person and friendly. Overall marriot cafe services was excellent.

Thank Danny K
Alwin K, Manager at Marriott Cafe, responded to this review

Dear Danny, Thank you for your wonderful comments. We constantly improve ourselves to make exceptional guest experiences, for us quality is a journey that's never ending, instead it evolves stronger with trainings and innovations. We look forward to welcoming you once again in the near future. Best Regards, Alwin James More 

New York
Level Contributor
149 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
2 of 5 bubbles Reviewed September 6, 2016

The food was bland. For the price we paid ~ 250K each, we expected something we would enjoy. My wife could not finish her dish or her drink. My dish was supposed to be half a chicken, and when I asked for white meat only, they brought me 1 wing, I guess the breast doesn't qualify. Also, when we first... More 

Thank us3345632
Alwin K, Manager at Marriott Cafe, responded to this review

Thank you for taking the time to share your recent experience at the JW Marriott Hotel Medan with us. As a VALUED GUEST, I was disappointed to hear about your experience in our dining outlet. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent visit. Your valued feedback highlighted a number... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4.5 of 5 bubbles
Asian, International, Indonesian
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Takeout, Wheelchair Accessible
Good for
Large groups, Business meetings, Families with children, Kids
Location and Contact Information
  • Address: Jln. Putri Hijau No 10 | JW Marriott Hotel Medan, Medan 20111, Indonesia
  • Location: Asia  >  Indonesia  >  Sumatra  >  North Sumatra  >  Medan
  • Phone Number: +62 61 41006300
This all-day Medan restaurant's theater-style open buffet stations feature a wide range of fare cooked in front of the guests. To enhance your Medan fine dining experience at this restaurant, allow yourself to enjoy a fabulous selection of desserts.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Marriott Cafe and other visitors
1 question
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Medan, Indonesia

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Questions? Get answers from Marriott Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?