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Gaya Gelato

Certificate of Excellence
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Jl. Raya Sayan, Ubud 80571, Indonesia
+62 361 979252
9:00 am - 10:00 pm
Open now
All hours
Sun - Sat 9:00 am - 10:00 pm
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206 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Level Contributor
16 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

When I mentioned to a lady that we were heading to Ubud she insisted that I absolutely must try a gelato from Gaya Gelato. "They are to die for" she said. OMG!! They are to die for!!! The vegan chocolate gelato was just like a gooey chocolate fudge & the pistachio was lip smacking deliciousness. Go on & indulge yourself.... More 

Thank Francina A
Level Contributor
14 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The best gelato in Bali I would say. I had the combo of coffee, cinnamon and chocolate. It was a BOMB!! Definitely should try!

Thank Stefan S
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I've been visiting Gaya Gelato so many times over the past 4-5 years. Their ice cream is always good, but one staff ruined the experience today, and perhaps someday, the whole business. I went today 21/08/16 with my kid and 2 staffs attended us. We were the only customer. One staff was sweet and attentive. The other one, Ms. Putri/Putriyani... More 

Thank RatnaTheExplorer
Galiarta, Manajer Hubungan Tamu at Gaya Gelato, responded to this review

Dear RatnaTheExplorer, Thank you for sharing your experience and opinion with us. We apologize for your inconvenience with our staff. Therefore we already have spoken to her personally and she already realized her mistake. Really sorry again, Gaya Gelato Family More 

Level Contributor
175 reviews
149 restaurant reviews
common_n_restaurant_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Been there everyday since we've arrived and tried most of their fantastic flavors. The peanut butter salted caramel is to die for. Other highly recommended flavors are the chilli choc, choc arancia, bacio, and hazelnut praline. If you are lucky like we were on the first visit, you'll get the girl that packs the cone full of ice cream....but in... More 

Thank KraZkatlady
Mataram, Indonesia
Level Contributor
153 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

One of the best gelato we had. Not so milky, stay true to the fruit taste. A small and cozy place to just enjoy your gelato. A good finding for us.

Thank bayusuteja
Ubud, Indonesia
Level Contributor
109 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had heard so much about Gaya and had tried the chocolate and strawberry at the Green School. This location is near the Four Seasons in Sayan, Ubud, a really nice area, not as crazy busy as Ubud centre. The staff went above and beyond, lettings us sample every flavour. We had been advised to try the Pavlova but it... More 

Thank Emily M
Tokyo Prefecture, Japan
Level Contributor
13 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Its modern, clean and smells nice inside. Staff were professional. That said, overall it was nothing special. Back home in Tokyo, I can get the better gelato for the same price.

Thank Djavaman
Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The vanilla chocolate cone was excellent! Only 60k for two cones! Really delicious and good serving size. I want to come back to try the strawberry and cinnamon flavors :D

Thank M K
Level Contributor
77 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed July 5, 2016

There are a couple of Gaya Gelatos in Ubud (that I know of). The one located in Sayan is larger with more than double the flavors than the one in central Ubud. We visited the larger of the two. I love chocolate gelato, and between the raw cacao and dark chocolate, I was perfectly content. I also tried the mint... More 

2 Thank 24Td
1 review
3 of 5 stars Reviewed June 12, 2016 via mobile

Unfortunately there were only two flavours to choose from 😞 Maybe they had run out ? But it was only 6:30 pm. I was disappointed.

Thank Lee-Ann B
Galiarta, Guest Relations Manager at Gaya Gelato, responded to this review

Dear Lee-Ann B, Thank you for sharing your experience and opinion with us. In Gaya Gelato Lab Sayan, we always have 16 flavors that ready to serve to our customers, but we also have branch in Ubud, Canggu, Jimbaran and Sanur that have 8 and 16 flavors ready. Could you please tell us in which branch you found just two... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    4.5 of 5 stars
Average prices
$2 - $8
Restaurant features
Takeout, Street Parking, Free Off-Street Parking, Free Wifi, Waitstaff, Accepts Mastercard, Accepts Visa, Delivery
Good for
Special occasions, Families with children
Open Hours
9:00 am - 10:00 pm
9:00 am - 10:00 pm
9:00 am - 10:00 pm
9:00 am - 10:00 pm
9:00 am - 10:00 pm
9:00 am - 10:00 pm
9:00 am - 10:00 pm
Location and Contact Information
  • Address: Jl. Raya Sayan, Ubud 80571, Indonesia
  • Location: Asia  >  Indonesia  >  Bali  >  Ubud
  • Phone Number: +62 361 979252
Our mission starts from the heart. Our values. Far beyond passion. Gaya Gelato is a project that is born of the land to establish a direct, indissoluble bond with nature. Exploring seasonal rhythms, respecting their productive dimension, discovering life cycles and natural times, making the most of the land and of its every fruit: these are the values that underpin a new concept of gelato. Quality and continuous evolution Seasonal fruits and carefully chosen ingredients are vital components of a gelato that awakens recollections of genuine, authentic tastes and fragrances. Gaya Gelato establishes new nutrional coordinates. Our values are driven by deeply rooted respect for the environment and by the absolute awareness that keen focus on the conservative dynamics of the world will lead to a better product. Absolutely eco-sustainable and excellent quality. The tradition of Italian artisan gelato lies in this. Enclosed in productive know-how based on love of the land, which it praises, it is also capable of adjusting to changing times.

Questions & Answers

Questions? Get answers from Gaya Gelato staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?