We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Dumas Road | Gateway Hotel, Surat, India
+91 261 669 7000
Website
More Info
Add Photo Write a Review

39 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 38: English reviews
Level Contributor
9 reviews
3 of 5 bubbles Reviewed 4 weeks ago via mobile

Very very rude staff...though the food quantity, quality and the taste was excellent..infact finger licking but only because of the staff behaviour it doesn't earn 5 star..

Helpful?
Thank Nikhil J
Level Contributor
63 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed December 29, 2016 via mobile

This restaurant isn't what I will call Taj hotel standards but close enough. The live pasta counter was good. I could guide him how I would like my pasta to be served. The overall number of dishes was not very vast. Limited options at high price. The buffet cost around 800 Rs per person and so I was expecting a... More 

Helpful?
Thank shahsona28
surat
Level Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed December 28, 2016 via mobile

Best pizza in town and awesome service with friendly staff. They tailor the food according to your taste and choice. Especially Ankit who gave us special treatment!

Helpful?
Thank Rakehsbgandhi
Mumbai (Bombay), India
Level Contributor
63 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed September 11, 2016

HAD ORDERED A CURRY NON VEG SET MENU, Everthing was given together and couldn't enjoy the half of it as, they become cold specially tandoori roti's. Like the Other world works I except the set menu to be in course. it was like eating at thali restaurant.

Helpful?
Thank sukhmeet22
Surat, India
Level Contributor
42 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed August 23, 2016

We were a group of six & since the buffet seemed uninviting we decided to order al a carte . We ordered a melange of dishes from north indian, pizza & thai. All extremely disappointing. All were served almost cold, the biryani seemed stale & pre heated in a microwave. the pizza was cold & the bread seemed stale. Usually... More 

Helpful?
Thank ShahNeo
Level Contributor
60 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed June 30, 2016

Flow cafe is nice place for having lunch or dinners. It offers a range of cuisines. Food is tasty and the ambiance is nice.

Helpful?
Thank Tanya M
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed June 20, 2016 via mobile

Your typical 24-hour coffee shop found at any premiere hotel. You can either choose to dig into their buffet or order a la carte. The last time we visited this place was for dinner on a weeknight. The place was packed and had quite a bit of waiting time. So you might want to consider reserving your tables beforehand, especially... More 

Helpful?
Thank Anjalee S
New Delhi, India
Level Contributor
29 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed June 13, 2016

Went there with family for buffet dinner. The spread was good with the usual soups, starters, salads etc. The main course spread also was decent, however the desserts left a lot to be desired. The cakes and pastries were a disappointment and one would get better quality at roadside patisseries. The service was also tepid and certainly not upto Taj... More 

Helpful?
Thank indiantraveller64
surat
Level Contributor
83 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
1 of 5 bubbles Reviewed May 1, 2016 via mobile

We visited on 1st may for dinner with pregnant lady and Infant and one kid...while placing order we informed about non spicy food strictly...we recieved order after 55 minutes...we recieved food with green chillies in it...after complaining staff....they got two three items from the buffet....food....service...ambience nothing match 5 star standards....in short a complete mess

Helpful?
Thank saurabhnandwani
Level Contributor
85 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed December 30, 2015

What I absolutely loved about this restaurant?? It was kids friendly. I was here with my sister in law whose baby is only 6 months old. The waiters actually offered to make khichdi for my niece and it was made as per the 6 month's old requirements. We were super impressed with the great service!! Also we ordered pasta, pizza... More 

Helpful?
Thank shagun_sp

Travelers who viewed Flow also viewed

 

Been to Flow? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Indian, Asian, Vegetarian Friendly
Meals
Breakfast, Lunch, Dinner, Late Night
Restaurant features
Reservations, Seating, Waitstaff, Takeout, Wheelchair Accessible
Good for
Families with children
Location and Contact Information
  • Address: Dumas Road | Gateway Hotel, Surat, India
  • Location: Asia  >  India  >  Gujarat  >  Surat
  • Phone Number: +91 261 669 7000

Questions & Answers

Questions? Get answers from Flow staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?