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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
$16 - $31
CUISINES
Seafood, Chinese, Asian, Soups, Diner
Meals
Brunch, Late Night, Drinks, Lunch, Dinner
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Reviews (58)
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6 results
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Reviewed July 10, 2019

I am a fan of the Shangri-La and Shang Palace but this is a complete disappointment. Had business lunch yesterday when I ordered the Dim Sum buffet. The appetisers are not covered and exposed in the air and the food taste real bad - eg...steamed prawn dumplings and shao mai are tiny and taste like the frozen dim sums in the supermarket. The prawn/sea urchin dumplings in the dim sum menu taste no sea urchin. I had to keep chasing for the first dim sums to arrive (the appetisers and congee on the buffet table are not edible) and was told the kitchen was busy when the restaurant is half empty!! The fried noodles I ordered was placed in a saucer size dish and it was a complete nightmare when I need to need to re-order to feed my guests. We ended up skipping desserts due to the long wait. The best part is to have the signage on the table that China Merchant Bank customers can get 1/3 off the price of the meal and I was told by my guests they also offer specials for in the local Groupon (dian ping). I went into Shang Palace expecting a proper Chinese meal with decent services, if the restaurant cannot live up to the usual Shang Palace/Summer Palace standards, it should be given a different name so that customers will not feel cheated.More

Date of visit: July 2019
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Reviewed October 18, 2017 via mobile

Shang Palace is the trademark Chinese Restaurant of the Shangri la chain. Took dinner at the restaurant after a Long flight. Ordered the stir fried goose meat and mushrooms, and the fried XO sticky rice. Both potions were enormous and I'm sure would have fed...four persons. Good food and the restaurant offered a fine ambiance with free wifi. Jasmine tea was limitless. Very nice dining choice with pleasant staff. Surprisingly inexpensive.More

Date of visit: October 2017
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Reviewed December 9, 2016

i had a big meal: sliced abalone soup, stir fried spinach, shrimp dimsum dumplings, and half order of e-fu scallops noodles. every dish was flavorful and delicious. also had the jasmin tea that came brewing in a fancy pot. service was very good and they...do speak english very well here. the total bill was over 35USD, a bit high for this region but I did order too much and over-all a good dinner.More

Date of visit: December 2016
Helpful?1  
Reviewed July 21, 2014

Dalian Shangri-La's Shang Palace has great Dim Sum. i have tried it off and on over the past two year's and the last couple of times is has been very good. I great selection off the Dim Sum menu, as well as a number of...cold dishes available in a buffet setting.More

Date of visit: July 2014
Helpful?1  
Reviewed November 11, 2013

This is a superb Chinese restaurant located on floor two of Shangri-La hotel - beautifully furnished and superb service a real treat!

Date of visit: November 2013
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Reviewed March 15, 2013

High Class chinese food and an above average service. Thanks for a delicious meal. I had a seafood soup and a nice set of dumplings. Nice ambience and really nice service ....

Date of visit: March 2013
Helpful?1  
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Frequently Asked Questions about Shang Palace

Yes, Shang Palace offers takeout services.

Yes, Shang Palace offers delivery services.

Shang Palace is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 3.5