I have been here last month for several time. It’s a very familiar place with good personnel. Good Italian food. For sure I ‘ll come back again.
Dear Shirley, I am Alex, owner of Buongiorno, I have opened the first Buongiorno in Guangzhou in 2006 and the Dongguan branch as well in 2009. I am truly sorry our restaurant hasn't met your expectations and that you have... More
Dear Shirley, I am Alex, owner of Buongiorno, I have opened the first Buongiorno in Guangzhou in 2006 and the Dongguan branch as well in 2009. I am truly sorry our restaurant hasn't met your expectations and that you have felt not welcome. I have spoken with the restaurant manager. It was a very busy time with our restaurant completely full and many task to fulfil so maybe his being hasty was misunderstood. He would like to apologise for that and so do I. I hope you can accept our apologies. Regarding the corkage fee, it has been 100rmb since more than 2 years now, and I think it is more than a honest price. Some people are reluctant regarding the corkage fee, but I would like to consider something: Some guests are reluctant to pay the corkage fee. That’s like telling the hotel you want a discount on the room rate because you brought your own towels. The hotel still has to offer towels to other guests and your room rate is based on what it takes for the hotel to run. Whether you use your own towels or not, the rates pay for everyone’s towels. In the restaurant, we still need to pay employees to wash your glasses and serve you. Whether you are drinking your own wine or not, you pay so that the restaurant can stay in business and give service to everyone. If the restaurant kept a policy without corkage and everyone brought their own wine, that restaurant would lose a huge chunk of revenue. I hope you will understand my point and I welcome you again to our restaurant, I am sure you feel welcomed as usually. Best regards and Merry Christmas Alessandro Bonafé GM and owner Buongiorno