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Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$5 - $22
CUISINES
Steakhouse
Special Diets
Vegetarian Friendly, Gluten Free Options, Vegan Options
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meals, features, about
Reviews (293)
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253 results
Traveler rating
184
46
14
7
2
Traveler type
Time of year
LanguageEnglish
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Traveler rating
184
46
14
7
2
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All reviews steak entrecote french fries last night banana
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Reviewed January 13, 2020 via mobile

If you order their signature dish and they under cook it, charge $22 usd and give you French fries (talk about cheap & unhealthy) as the vegetable. On top of this the steak was not tender and they were very chewy and tough to eat....How disappointing!!!!More

Date of visit: January 2020
Helpful?
Reviewed September 30, 2019

Charcoal is next to the Kitchen and you can decide if you want the steak or khmer menu. The service is great and the food always very good quality. the Wine selection is good and not over priced

Date of visit: September 2019
Helpful?
Reviewed June 16, 2019

Best steak outside of Paris! The entrecote was simply amazing: perfectly cooked and with the most delicious (secret) sauce. This restaurant is a little gem. If you want a break from Khmer food I cannot recommend Charcoal highly enough.

Date of visit: May 2019
Helpful?
Reviewed June 3, 2019

I am just a local who is a steak lover. I mostly eat steak in Phnom Penh where I grow up . When I was on holiday back in November I was looking and asked my friends around where is the best steak to have...in SR, one of my best friend recommended about the Charcoal. I went there on the next day and the steak was the best I have never had and the service was on the top. Staff were very polite and control of their job. I went back to Phnom Penh and did not even leave any feedback here, but I went back again by the end of May with a friends and everything, food & service were still the same way. They keep everything is consistency. Now every time I am craving steak I would be until I come back to Siem Reap again.More

Date of visit: May 2019
Helpful?1  
CharcoalSR, Manager at Charcoal Restaurant Siem Reap, responded to this reviewResponded June 6, 2019

Dear Ou K, I’m delighted you had a great experience at Charcoal restaurant. We’re passionate about serving delicious fresh food to the peoples. So it’s fantastic you enjoyed the foods and service so much! Thank you for leaving such a lovely review, charcoal team really...More

Reviewed May 28, 2019 via mobile

I really love the steak. Once I'm done with my meal, the staff brought some more meat to add on at no additional cost. That's very thoughtful. I order the banana flam dessert and surprisingly the chef cook live in front of me. I wasn't...expecting this lovely experience. For sure I will come back. Is really a nice experience.More

Date of visit: May 2019
Helpful?1  
CharcoalSR, Manager at Charcoal Restaurant Siem Reap, responded to this reviewResponded June 6, 2019

Dear KBK Dennis, Thank you so much for choosing to dine at Charcoal restaurant and giving us a great review of lovely experience on our food and services. We are pleased that you had such a delightful experience and enjoyed your evening with us. We...More

Reviewed May 20, 2019 via mobile

We went for dinner last night and we were not disappointed for sure. The French Onion soup was extremely tasty and the signature steak simply devine. Service was top notch. Do yourself a favour and give this restaurant a try.More

Date of visit: May 2019
Helpful?
CharcoalSR, Manager at Charcoal Restaurant Siem Reap, responded to this reviewResponded June 6, 2019

Dear Shirley G, Thank you for taking the time to review us with your compliment here. We are delighted to hear that you enjoyed our food and services provided by our staff during your dining experience. We do hope there will be some time you...More

Reviewed May 13, 2019

We enjoyed a lovely steak dinner with "special sauce" at this restaurant back in April and really enjoyed it. They have a good wine list featuring some Australian wines at a reasonable price. We were given a free shot glass of the best pumpkin soup...to start with. The staff were very friendly. The restaurant is very impressive looking inside with great airconditioning which is a welcome relief in the stifling Cambodian heat. I wouldn't hesitate to recommend this restaurant, especially if your tiring of the local cuisine and craving a nice steak.More

Date of visit: April 2019
Helpful?
CharcoalSR, Manager at Charcoal Restaurant Siem Reap, responded to this reviewResponded June 6, 2019

Dear Kiewa8, I’m delighted you had a great experience at Charcoal restaurant. We’re passionate about serving delicious fresh food to the peoples. So it’s fantastic you enjoyed the foods and service so much! Thank you for leaving such a lovely review, charcoal team really appreciate...More

Reviewed April 8, 2019 via mobile

Please do not fall for their marketing. Their food is the worst I’ve had in Cambodia and I was the only one dining. Should have been the first sign for me not to step into it. The so called magic sauce looked like someone had...thrown up and the meat had freezer burn. The sauce tastes as bad as it looks. The veg I asked for was ratatouille but from the image you will see it’s tossed tomatoes and onions with some bell peppers! The salad had no dressing at all and the leaves old.More

Date of visit: April 2019
Helpful?
CharcoalSR, Owner at Charcoal Restaurant Siem Reap, responded to this reviewResponded April 8, 2019

Dear Mario, We are terribly disappointed to read that you did not enjoy your meal with us though we thank you for taking the time to leave your feedback. We take such feedback very seriously and will be reviewing internally to see what went wrong...More

Reviewed March 30, 2019

We ate here twice during our recent stay at the Viroth's Hotel (excellent) because we appreciated the food and service and it was within easy walking distance of our hotel. Charcoal has a limited number of good quality steak options with generous portions. Pork ribs...were also very good. Service was attentive and staff spoke sufficient English. Desserts were delicious, especially the flambe which was cooked at our table. Linked to Charcoal and with the same waiting staff is The Kitchen, which specialises in local dishes. Staff were happy to serve us from either menu in each restaurant.More

Date of visit: February 2019
Helpful?
CharcoalSR, Manager at Charcoal Restaurant Siem Reap, responded to this reviewResponded June 6, 2019

Dear thompsonUK25, Thank you for taking the time to review us with your compliment here. We are delighted to hear that you enjoyed our food and services provided by our staff during your dining experience. We do hope there will be some time you would...More

Reviewed March 20, 2019 via mobile

Had dinner here at recommendation from Raffles Hotel concierge. Normally I don’t trust hotel concierges because they get kickbacks from restaurants they send guests to (sorry to anyone not aware of this scheme) . However in this case, the meal was excellent! We of course...got steak which was delicious. The meal came with a small salad and we ordered a few appetizers. The waiter was fantastic and provided us with complimentary passion fruit drink and pumpkin soup. Great location, close to the Night Market. Definitely a great restaurant. Very moderately priced. AAA+++More

Date of visit: March 2019
Helpful?1  
CharcoalSR, Manager at Charcoal Restaurant Siem Reap, responded to this reviewResponded June 6, 2019

Dear GeeJAre, I’m delighted you had a great experience at Charcoal restaurant. We’re passionate about serving delicious fresh food to the peoples. So it’s fantastic you enjoyed the foods and service so much! Thank you for leaving such a lovely review, charcoal team really appreciate...More

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