This is one of my favorite spots so this isn't easy to write, but the service and quality of food have gone way down recently. I noticed the last time I ordered that it took quite a while for them to complete my order, so...when I ordered tonight...I decided to arrive at the end of my 30-minute pickup window just to make sure they had enough time to prepare. I arrive. No one is greeting the guests upfront. Those who were waiting on pickup orders had to push past those waiting for a table which was awkward and uncomfortable. They tell me immediately my order isn't ready, but I'm not really shocked and decided to try and be patient. I paid for my order and waited an additional 20 minutes before one of the servers told me my order still wasn't ready and they were waiting on one last roll. Meantime, I'm watching them sit other people, serve other people and pack up other to go orders. I am the only one waiting for a pick up order at this point. Finally at 30 minutes past my arrival and 90 minutes past my order time, I stand up and start complaining. One gentleman rushes over and looks concerned but didn't offer to do anything besides yell at the line cook. I asked if they would take money off my bill, which he claimed he would but I was still looking at a 25 minutes ride home and didn't want to deal with the hassle of staying any longer. If you decide to give this place a shot, in person or otherwise...expect SLOW SERVICE and LONG WAITS. Also, don't be surprised if you show up and no one notices you or cares to help. Additionally, the food quality has changed. The ginger dressing is different, not as good and the fish did not taste fresh.More