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Kanpai

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Ratings and reviews

#82 of 236 Sushi in Dubai
#772 of 8,495 Restaurants in Dubai
Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$30 - $100
CUISINES
Japanese, Sushi, Asian, Fusion
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (330)
Filter reviews
300 results
Traveler rating
175
57
31
17
20
Traveler type
Time of year
LanguageEnglish
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Traveler rating
175
57
31
17
20
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All reviews brunch sushi green tea tiramisu beef teriyaki maki rolls tom yum soup salad souk al unlimited starters japanese restaurant in dubai main course thursday night amazing service the food is great amazing place special thanks amazing experience
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Reviewed 4 weeks ago via mobile

Best place as alwayz..service..foods,,Worth coming back with warm wellcome and friendly service start at the door

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kanpai Dubai, General Manager at Kanpai, responded to this reviewResponded 2 weeks ago

Dear Guest, Greetings from Kanpai Restaurant & Lounge! I would like to thank you for visiting us and taking the time to share your experience. Glad you had a great time! Hope to see you again! Kind regards, Kanpai Dubai!

Reviewed 4 weeks ago via mobile

I was waiting to have a time to have a look on the review that i have spend in dubai. I have seen very good reviews of this restaurant on the scrolling but felt very upset to see one bad review of thw sweet guy...manoj who was really so honest and kind. He have every attention to details. The down review just make me know that you cannot make everyone happy . But you are best manoj Be always as you are. Will be back soon dubai.More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kanpai Dubai, General Manager at Kanpai, responded to this reviewResponded 2 weeks ago

Dear Guest, Greetings from Kanpai Restaurant & Lounge! I would like to thank you for visiting us and taking the time to share your experience. Glad you had a great time! Hope to see you again! Kind regards, Kanpai Dubai!

Reviewed 4 weeks ago via mobile

Worst service in Dubai, Avoid it at all costs. Specially the waiter (Manooj)- hopefully this is his real name. We were a group of 4, Manooj the waiter gave us a wrong information at the beginning. During paying we told him that you gave us...wrong information at the beginning and now we have to pay extra. SHOCKINGLY THE WAITER SHOUTED AT US. Not to make a scene, we paid and left but we will never go back.More

Date of visit: July 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kanpai Dubai, General Manager at Kanpai, responded to this reviewResponded 2 weeks ago

Dear Alaa, Greetings from Kanpai Restaurant & Lounge! Thank you for visiting Kanpai! This is not the kind of standard that we set for ourselves. We are truly sorry to hear about your experience. Guest feedback is extremely important to us, will help to constantly...More

Reviewed June 29, 2022 via mobile

Amazing food, drink and service. Cocktails were great. Manoj was excellent, would certainly recommend.for family groups

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kanpai Dubai, General Manager at Kanpai, responded to this reviewResponded 2 weeks ago

Dear Guest, Greetings from Kanpai Restaurant & Lounge! I would like to thank you for visiting us and taking the time to share your experience. Glad you had a great time! Hope to see you again! Kind regards, Kanpai Dubai!

Reviewed May 8, 2022 via mobile

We just walking around souk al bahar and the staff from the door was very welcoming. Greeted us and show us the menu and give us a tour inside. I was a amazing place nice vibe… so we end up sitting there having a drink...and enjoying the good food, the dj also plays a nice hits that will make you feel of staying longer. Thank you guys for a amazing service we’re surely back again.More

Date of visit: May 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kanpai Dubai, General Manager at Kanpai, responded to this reviewResponded 2 weeks ago

Dear Guest, Greetings from Kanpai Restaurant & Lounge! I would like to thank you for visiting us and taking the time to share your experience. Glad you had a great time! Hope to see you again! Kind regards, Kanpai Dubai!

Reviewed May 8, 2022 via mobile

And We’re back … Me and my bestie we’re back at this place after ramadan… as we always craved for Japanese food. And they never disappoint us… we order our favorite dish from their amazing alacarte menu. And they aLways give us a warm welcome...during our arrival and also assisting us before going home. The vibe of this place is amazing… and we will always coming back for more ☺️☺️☺️ thank you guys for giving us VIP service all the time 🥰More

Date of visit: May 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed May 8, 2022 via mobile

I have visited kanpai on several occassions but I an say the service is perfect the food is great and I love the ambience..

Date of visit: May 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed May 7, 2022

A truly risible experience. This place has more the feeling of a night club than a restaurant, the bar area looks quite interesting but reeked of tobacco smoke, we are non smokers. The restaurant area, so called, is a mere corridor, narrow, dark and uninteresting...and sadly not far enough away from the smokers in the bar, if you smoke or love the aroma of stale cigarettes you might like this place, but hold on there is more. There was no greeting of any kind upon entry, just blank faces. The service was prompt but perfunctory, the speed at which food arrived was suspiciously swift and indeed our suspicious were well founded, the food was truly awful, this is not a Japanese restaurant, the dishes might have some association or pretence at being Japanese but that’s all. My guess is the cooks (note cooks , not chefs) are not trained or otherwise professional, they are clueless . None of the staff could speak English to any extent that we could understand, trying to decode the flavour of sorbet offered ended up with spelling it letter by agonising letter, they were trying but totally inadequate and out of their depth, waiting staff that are untrained and don’t speak English are much cheaper to employ than their properly trained and experienced counterparts. Avoid.More

Date of visit: May 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kanpai Dubai, General Manager at Kanpai, responded to this reviewResponded May 19, 2022

Dear Guest, Greetings from Kanpai Restaurant & Lounge! We sincerely appreciate the time you’re taken to review your experience at Kanpai Dubai! We are sorry to hear that you did not fully enjoyed. Guest feedback is very important to us, will help to constantly improve....More

Reviewed March 15, 2022

Me and my bestfriend always come here if we’re craving for their super delicious dish like wagyu tataki, takuyaki, from appetizers and their amazing maki rolls. And what makes this place special is that the staff , starting from the door giving us a warm...welcome… till you get seated makes you feel like home, and the manger who always check on us if everything is ok. Thank you guys for making our day more special. 😊😊😊More

Date of visit: March 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed December 25, 2021

I have been coming to Kanpai for years! The sushi is absolutely DELICIOUS! Finally returned to Dubai and this was a must for dining and the perfect place to spend Christmas with family and friends!

Date of visit: December 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 18, 2021 via mobile

Place is chic. Love the ambience. The music is just right, we still can converse while enjoying them sumptuous food and drinks. Worth every penny. Service is Top Notch. Special thanks to Twinkle of Kanpai. We were well taken care of, i should say. We...never have to chase for our next drink/food. Rest of the crew were very helpful as well. Service is 10/10 from the time of booking till we left. Food was delicious. From Salad to Starters, Main Course and dessert. I was NEVER dessert person but i finished their green tea tiramisu! Kudos Kanpai! Will definitely tell our friends about you. Rest assured, we will come back! #mustVisitRestaurantMore

Date of visit: November 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 18, 2021 via mobile

We went for the Thursday night brunch. Great atmosphere, amazing food and quite a lovely and entertaining service from Twinkle 🤩

Date of visit: November 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 4, 2021 via mobile

Amazing service and atmosphere. Our waiter twinkle was fantastic ontop of drinks and food constantly and accommodated a late birthday request. I would deffo recommend and we will be returning.

Date of visit: November 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kanpai Dubai, General Manager at Kanpai, responded to this reviewResponded November 8, 2021

Dear TraiBlazer, Greetings from Kanpai Restaurant & Lounge! I would like to thank you for visiting our restaurant and taking the time to share your experience. Glad you had a great time! Hope to see you again! Kind regards, Kanpai Team

Reviewed October 27, 2021 via mobile

A wonderful dinner with my friends last Tuesday the food is very fresh and delicious , the service is amazing! Also a good place to hang out with family & friends! Will definitely come back for more sushi! 🍣💕👌

Date of visit: October 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kanpai Dubai, General Manager at Kanpai, responded to this reviewResponded November 8, 2021

Dear Kirstleyn, Greetings from Kanpai Restaurant & Lounge! I would like to thank you for visiting our restaurant and taking the time to share your experience. Glad you had a great time! Hope to see you again! Kind regards, Kanpai Team

Reviewed October 24, 2021 via mobile

Went for dinner with my friends! One of the best Japanese restaurant in Dubai. Food is amazing and service is top! Highly recommended!

Date of visit: August 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kanpai Dubai, General Manager at Kanpai, responded to this reviewResponded November 8, 2021

Dear Sunaphattananp2015, Greetings from Kanpai Restaurant & Lounge! I would like to thank you for visiting our restaurant and taking the time to share your experience. Glad you had a great time! Hope to see you again! Kind regards, Kanpai Team

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Questions & Answers
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Faheemah S
December 11, 2020|
Answer
Response from thefoodbuff | Reviewed this property |
unfortunately no!!
0
Votes
almond6
November 1, 2017|
AnswerShow all 2 answers
Response from sandeepv101 | Reviewed this property |
yes kids can dine with you. However the kids wont enjoy the experience much as its a bit too loud for the kids
0
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Frequently Asked Questions about Kanpai

Kanpai is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4