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Tomo

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Ratings and reviews

#107 of 10,462 Restaurants in Dubai
Travelers' Choice2018 Winner
RATINGS
Food
Service
Value
Atmosphere

Food and ambience

Japanese, Sushi, Asian, Vegetarian Friendly, Vegan Options, Halal

Location and contact

About
Authentic Japanese Restaurant - Promoting the Magic of Japanese Food & Culture in the Middle East
PRICE RANGE
$60 - $120
Special Diets
Vegetarian Friendly, Vegan Options, Halal, Gluten Free Options
Meals
Dinner, Lunch
CUISINES
Japanese, Sushi, Asian
FEATURES
Serves Alcohol, Full Bar, Reservations, Outdoor Seating, Private Dining, Seating, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards, Table Service
Reviews (635)
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520 results
Traveler rating
372
99
36
10
3
Traveler type
Time of year
LanguageEnglish
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Traveler rating
372
99
36
10
3
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1 - 10 of 520 reviews
Reviewed 2 days ago via mobile

Arguably the best and most authentic Japanese restaurant in Dubai. The sea urchin and maguro toro, and tomo gozen were very fresh and delicious as well as everything else we ordered. We were served by Joy who went out of her way to make sure...More

Date of visit: June 2019
Thank 91saeed
Reviewed 1 week ago via mobile

Tomo is one of the best Japanese restaurant in the UAE, apart from the great ambiance and the top view this restaurant in Raffles, Dubai is simply captivating. The exquisite selections of japanese food from starter to dessert are all looking sumptuous. The chawanmushi (egg...More

Date of visit: May 2019
Thank conniebP7515EB
Hannah G, Guest Relations Manager at Tomo, responded to this reviewResponded 1 week ago

Hello conniebP7515EB, thank you so much for the wonderful review. We’re so happy that you have a great experience with us. The team worked hard to offer the best experience to our best customers, so we are very happy to see that it reflected on...More

Reviewed 2 weeks ago

Having lived in Dubai for many years, Tomo was on my list for some times now. It's only recently that we went to Tomo for a dinner. The location is not ideal unfortunately as the Raffles Dubai is not in a prime location such as...More

Date of visit: May 2019
Thank Erwanpb
Hannah G, Guest Relations Manager at Tomo, responded to this reviewResponded 2 weeks ago

Hello Erwanpb, thank you so much for the wonderful review. We’re so happy that you have a great experience with us. The team worked hard to offer the best experience to our best customers, so we are very happy to see that it reflected on...More

Reviewed 3 weeks ago via mobile

We went for a casual weekend lunch. Food was good and service attentive. The terrace was closed so unfortunately we could not sit outside but we still had the view out the window to enjoy whilst we ate our sushi.More

Date of visit: January 2019
Thank Gizmoadventures
Hannah G, Guest Relations Manager at Tomo, responded to this reviewResponded 3 weeks ago

Hi Gizmoadventures! We are thankful for your time and your willingness to write a review to let us know how we are doing. It is good to know that our team at TOMO exceeded your expectations and made your experience memorable. It was a pleasure...More

Reviewed 4 weeks ago via mobile

Beautiful Views, Authentic Japanese Cuisine, Relaxing Ambiance, Best Customer Service. Thanks Marinel and Joy for giving us the best service on our anniversary.More

Date of visit: May 2019
Thank Jerwin C
Hannah G, Guest Relations Manager at Tomo, responded to this reviewResponded 3 weeks ago

Hello Jerwin, thank you so much for the wonderful review. We’re so happy that you have a great experience with us. The team worked hard to offer the best experience to our best customers, so we are very happy to see that it reflected on...More

Reviewed May 7, 2019

We celebrated my husband's birthday there. The food was so fresh and tasty. The happy hour drinks at the bar were great. Service is impeccable. Staff are very friendly and professional. It was one of the best Japanese food experiences we've had in Dubai. We...More

Date of visit: April 2019
Thank aysentg
Hannah G, Guest Relations Manager at Tomo, responded to this reviewResponded May 9, 2019

Hi aysentg! We are thankful for your time and your willingness to write a review to let us know how we are doing. It is good to know that our team at TOMO exceeded your expectations and made your experience memorable. It was a pleasure...More

Reviewed May 6, 2019

With a group or alone, Tomo always exceeded expectations! Special thanks to Masurao and his great team - Chrisato, Sheila, MaryAnne, Jessica - and everyone! All were professional and assured that each meal was a treat.

Date of visit: April 2019
Thank Riverland W
Hannah G, Guest Relations Manager at Tomo, responded to this reviewResponded May 8, 2019

Hi Riverland, thank you for your kind words, we are delighted to read how our team delivered above and beyond your expectations. We look forward to being of service to you again soon.

Reviewed May 1, 2019 via mobile

It is, together with Hoseki, the best Japanese experience in Dubai. And it comes at a cheaper price. Any of the menus is wonderfulMore

Date of visit: April 2019
Thank raulj101
Hannah G, Guest Relations Manager at Tomo, responded to this reviewResponded May 1, 2019

Hello raulj101, we appreciate your positive feedback on your recent experience with us. As you know, customer experience has been one of our top priorities and it is such a great feeling knowing that we made your dining experience memorable. We hope to see you...More

Reviewed April 28, 2019 via mobile

Grest place to enjoy good, no-frills Japanese food in Dubai. Sashimi and sushi is so fresh and delicious. Sake menu is also good. Service and friendly and nice. They easily accommodated our 3 year old. Outdoor seating with great views.More

Date of visit: April 2019
Thank Elina S
Hannah G, Guest Relations Manager at Tomo, responded to this reviewResponded April 28, 2019

Hello Elina, we appreciate your positive feedback on your recent experience with us. As you know, customer experience has been one of our top priorities and it is such a great feeling knowing that we made your dining experience memorable. We hope to see you...More

Reviewed April 21, 2019 via mobile

In the Raffles Hotel Level 17. Great view of the Dubai skyline. Services was outstanding, had a Bento box which was delicious. At a reasonable price as well given where you are. Just a really pleasant evening enjoying great food and views.More

Date of visit: April 2019
Thank neilg181
Hannah G, Guest Relations Manager at Tomo, responded to this reviewResponded April 23, 2019

Hello neilg181, thank you so much for the wonderful review. We’re so happy that you have a great experience with us. The team worked hard to offer the best experience to our best customers, so we are very happy to see that it reflected on...More

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Questions & Answers
Ask a question
48sallyc
March 17, 2019|
Answer
Response from Hannah G | Property representative |
Hello, yes that would be fine.
1
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neilslap6942
February 15, 2019|
AnswerShow all 3 answers
Response from 120ralfg | Reviewed this property |
I think it was local currency
0
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200amirah
January 10, 2018|
AnswerShow all 3 answers
Response from TOMO_Restaurant | Property representative |
Dear Amira H, Apology for the late reply, Tatami is traditional style of Japanese sitting with low chairs and tables which located in the outdoor area of Tomo. Kindly do not hesitate to contact me if you have any other... More
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