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Ratings and reviews

#582 of 8,503 Restaurants in Dubai
Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Steakhouse, Barbecue
Special Diets
Halal, Gluten Free Options
Meals
Lunch, Dinner, Brunch, Late Night
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meals, features, about
Reviews (1,449)
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1,060 results
Traveler rating
615
307
82
35
21
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LanguageEnglish
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Traveler rating
615
307
82
35
21
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All reviews ribs steak bread caesar salad rice dubai mall meat lovers sides medium stakes tender
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Reviewed 4 weeks ago via mobile

We arrive at 3pm and already seems busy as we need to wait 45mins the reception said but we stay near because I knew it will not be too long to be seated as we are returning guest for just a week before we came.my...second visit was little bit upset as no one is recognizing us even I’m looking around for a staff and they are just passing by,I know that it’s busy but staff seems like indisposed to assist.food are nice but just upset for the service of staff and ignoring guests that needs help.More

Date of visit: July 2022
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Reviewed July 8, 2022

Monu assisted us and she was so nice she gave all what we needed and never showed that she was tired despite of coming back and forth to our table, she was so friendly, look for her and you'll definitely enjoy your meal when you...try this restaurant, though 1 of our friend's steak was a little tough we didn't had the guts to complain coz Monu was so nice but the rest of the food was awesome. See you agian Monu :)More

Date of visit: July 2022
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Reviewed June 20, 2022 via mobile

Well, I have been visiting this place since couple of years. Always a great service and friendly staff. Sameer the server was very accommodating and always attentive. Must try is there lunch menu, the welcome in house baked breads, chicken wings and obviously the steak....Keep it up guys !!More

Date of visit: June 2022
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Reviewed June 17, 2022 via mobile

Very professional , active , smiling all the order came exactly as we asked for. Even proactively asking all the time to ensure we have a pleasant experience. You should be proud that you have such an incredible employee spirit. Raju , you are the...best !!More

Date of visit: June 2022
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Reviewed May 28, 2022

We visited Texas Roadhouse after struggling to find something gluten free for my celiac kids.The manager informed us as we walked in the GF was no problem and he would see to us personally. Some of the tastiest food we have eaten this week in...Dubai with caring and attentive staff and hats off to the manager of the restaurant! the girls have a steak and jacket potato on the lunch menu and I had the ribs which just fell off the bone! A great meal.More

Date of visit: May 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed May 25, 2022

was by my self guided to enter and sit at few steps away from the togo food, although too many places around you, asked to be moved to a different place ,they brought the bread and butter ,without a plate a knife or even a...fork, asked for big piece of sirloin with steak fries ,each piece that i finished by cutting veins all over the place even if you try to chew it wasn't going through ,manager approached me and showed him the veins he admitted saying he will replace it ,he brought me half of the piece that i ordered still had veins ,steak fries not good .its not enough to smile and be friendly in a restaurant which everyone was ,we still need to get what we paid for ...More

Date of visit: May 2022
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Reviewed May 18, 2022 via mobile

Texas Roadhouse is known for its amazing stakes and various sides. I’ve visited the one in the Dubai Mall with friends for dinner, it was quiet crowded due to the weekend but were given a table after about 20 mins. The place is well designed,...although I wish the table arrangement would change a bit; it kind off gets a bit difficult to drag myself inside. The food is good, but I hope they would actually get me a medium rare stake instead of almost being well done. Otherwise, the place is good for meat loversMore

Date of visit: May 2022
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Reviewed April 26, 2022 via mobile

We came to Texas Roadhouse in Dubai Mall with my busines partners( with Russian ) Mr Humoyun (Our Russian speaking Waiter)Thank you For your Excellent service and suggestions Food sliders ,Salad ,Everything was perfect . We will definitely come back for business Lunches

Date of visit: April 2022
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Reviewed April 22, 2022

Food has gone downhill, there are plenty of restiarntsbin Dubai serving the same quality as Texas now chosen to serve, why would I pay that much money for a steak when I can get the same quality somewhere else cheaper , as a regular customer...of many years, me and my friends are very disappointed, clearly a change in meat and chicken.More

Date of visit: April 2022
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Reviewed April 15, 2022 via mobile

I been visiting since opening and have to say it gets from bad to worst. Last experience was really bad. The steaks look more like schnitzel and are dry and tasteless. Salad and starter look awful and taste similar. Potato skins super hard oily, let’s...not say anything about the veal bacon on top. As side dish to the so called ribeye I ordered loaded potato which was neither loaded nor acceptable as it was properly cold. Service below average as u see the waiter only when ordering and receiving the food, where they are very fast to bring the check. Definitely my last visit to this place and pls avoid itMore

Date of visit: April 2022
Helpful?1  
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Reviewed April 4, 2022

The food was delicious! However, I was a bit surprised at no good reception or greeting from the staff. Around 4 pm we entered the restaurant but they just chatted (2 guys n a lady standing in the reception), instead of, I greeted them, sad....By the way, great service by Monu.More

Date of visit: April 2022
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Reviewed March 20, 2022

Overall the meals was good but in place where's should be enough Russian speaking staff . we had miscommunications while we ordered Food staff going to ask only one Russian speaking staff member to translate our requests . I know that so many good Russian...friends are going every day and it's not comfortable to bring Russian speaking busses partner to have business Lunch Better choose near around ather RestaurantMore

Date of visit: March 2022
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Reviewed March 19, 2022

We had dinner on a Friday night. As expected, the restaurant was packed! but it didn’t take long for us to get seated. As soon as we were on our table, we were immediately served our favorite freshly baked bread..which is honestly the reason why...we decided to eat here hehe. I was going to order NY strip but our amazing table attendant, Emz suggested the ribeye instead - and it didn’t disappoint. It was delicious and super tender! My son and I loved it! My husband devoured his bacon cheeseburger in a flash! As much as we’re satisfied with the food, the real highlight for me was Emz. He was super attentive and always one step ahead of our needs. Thank you so much, Emz! I hope you read this! You are AMAZING! Keep up the good work!More

Date of visit: March 2022
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Reviewed March 3, 2022 via mobile

After a day of shopping and sightseeing this was the preferred restaurant. And it didn’t let us down. The bread as a starter was very smooth as was the butter. The mains were superb. Very tasty and more than enough food. All mains were cooked...to specification. Drinks didn’t let us down either. A great place with tasty food and good service as well as one family member lost a ring but after a call from the hotel the ring was found and returned.More

Date of visit: March 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 15, 2022 via mobile

Amazing food and service , the wings, sweet buns and burgers are lovely and a must order. I visited twice that's how much i enjoyed the food.

Date of visit: February 2022
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Questions & Answers
Ask a question
sam27matthews
September 2, 2018|
AnswerShow all 2 answers
Response from OB1NZ | Reviewed this property |
Don't know...try internet for the Roadhouse you will eat at. We dint book. Plenty of room.
0
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Zahir L
July 16, 2017|
Answer
Response from antoont2013 | Reviewed this property |
Try to contact by phone +971 4 419 0226 my experience is Texas Roadhouse Dubai Mall
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Frequently Asked Questions about Texas Roadhouse

Yes, Texas Roadhouse offers takeout services.

Texas Roadhouse is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4