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Mon, 9/27
8:00 PM

Ratings and reviews

#240 of 936 Cafe in Dubai
#1,737 of 8,156 Restaurants in Dubai
There aren't enough food, service, value or atmosphere ratings for Open Sesame, United Arab Emirates yet. Be one of the first to write a review!

Details

PRICE RANGE
$9 - $15
CUISINES
Cafe, Contemporary, Healthy, Middle Eastern, Arabic
Special Diets
Halal
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meals, features, about
Reviews (18)
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LanguageEnglish
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Reviewed 4 weeks ago

We had a great experience at masari brunch in open sesame. Excellent food, music and drinks! The vibrant stylish decor and energy from the staff makes a great combination for a fun Instagram worthy brunch! A must in Dubai!More

Date of visit: August 2021
Helpful?
Ankita Prasad, Ankita Prasad at Open Sesame, responded to this reviewResponded 4 weeks ago

Hi Lo2enger, We are thrilled you loved our brand new brunch - thanks for sharing this wonderful review about the food, the music, the drinks and the team! We look forward to welcoming you back next week! All the best, Ankita Prasad Learning & Quality...More

Reviewed July 18, 2021 via mobile

The main Restaurant Great one With Marvelous service So friendly staff Delicious breakfast buffet Relaxing comfortable seating I would like to thank the staff - Ryan -Samson - RafaelMore

Date of visit: June 2021
Helpful?3  
Ankita Prasad, Learning & Quality Manager at Open Sesame, responded to this reviewResponded July 22, 2021

Dear bnghanem, Thank you so much for sharing this wonderful review, we are thrilled you loved Open Sesame so much! Thank you for your kind recommendation for the team; Ryan, Samson, Rafael really appreciate your feedback and cannot wait to welcome you back! See you...More

Reviewed June 3, 2021

Spent a family dinner at this restaurant. Must mention the outstanding taste of the food especially kale and salmon salad and vegetable musaka (hope spelled it right). Same time cannot not to mention extremely professional and attentive host - Timur, he just brightened our evening!!!...Highly recommend.More

Date of visit: June 2021
Helpful?
Ankita Prasad, Learning & Quality Manager at Open Sesame, responded to this reviewResponded June 8, 2021

Dear 546alenam, Thanks so much for this wonderful review - we are so happy you visited Open Sesame and that you loved the food so much ! We have let our culinary team know, they are thrilled and look forward to hosting you again very...More

Reviewed May 23, 2021 via mobile

Nice new clean place to stay. All staff is friendly and helpful. Housekeeping can be a little more attentive. My phone was unplugged and there was water in the coffee pot from previous guest. I left the lid open hoping they would clean it but...they just closed the lid with the water still in it. In order to take a shower you have to climb into this very high an deep and slippery tub. A short person or someone with bad knees would need a step stool to get in and there needs to be rubber grips at the bottom. They don’t dust as you can see the particles on the shelves in the picture so I doubt if anything is sanitized. There is no business center. It is located in the business district which is being developed so there is no life, restaurants or stores nearby on sand, water and highway. Every time you leave out you have to take a taxi. They boast about being a 15 minute walk to the Mall but don’t mention half that walk there is no sidewalk as shown in picture. Besides who wants to go to a high Mall to eat shop are purchase small items. The breakfast has a large variety of food that is tasty and has a nice presentation. Eric, Omar and Zooz are very attentive and make sure you satisfied. They do great in pleasing you and make sure people abide by Covid rulesMore

Date of visit: May 2021
Helpful?1  
Ankita Prasad, Learning & Quality Manager at Open Sesame, responded to this reviewResponded May 25, 2021

Dear NJNanna, Thanks so much for taking the time to share this detailed review about your experience at our hotel - thanks for appreciating the food and the effort of the the service team - Eric, Omar and Zooz in particular. I am so sorry...More

Reviewed May 19, 2021

My husband surprised me with an Iftar at Open Sesame restaurant this Ramadan. I have to say, I was pleasantly surprised. First of all, the Hotel Indigo, within which the restaurant has been located, is beautiful. It is a fairly new property and is yet...to be explored but the location, interiors and everything is worth it. HIGHLY RECOMMENDED! Secondly, as mentioned in my title, the interiors will take your breath away. Its been set up with a very urban chic feel to it. This seeps through to the restaurant too. Its long hallway with a high ceiling and beautiful wall murals will take your breath away. And I haven't even started on the food yet! The restaurant had fewer bookings on the day, therefore they didnt have the buffet system open. Instead they served us every dish on our table directly - just like royalties! It was a 3 course meal with all the items from the buffet, only we got a private royalty service from the staff. It was an arabic cuisine with a hint of biryani to give it an asian touch. The flavours of the salads to the main course to the dessert were amazing. Very authentic arabic cuisine and light on the stomach. Have to mention the Umm Ali, which was particularly fantastic. One of the best Umm Ali's that I have tasted in Dubai. Lastly, the staff was absolutely brilliant. I, unfortunately, cannot recall their names but there was an Indian and another Egyptian gentleman who made our Iftar fun and pleasant. Thank you guys! I have to mention the outdoor seating of this restaurant has a waterfall on a larger than life mural and they serve shisha there too. I would highly recommend this restaurant if you are going with friends, family or even as a couple. The interiors make it adaptable to any group - young or old, single or couple! Kudos to the Restaurant & Hotel !More

Date of visit: April 2021
Helpful?1  
Ankita Prasad, Learning & Quality Manager at Open Sesame, responded to this reviewResponded May 25, 2021

Dear sanakL8101QB, Thanks so much for taking the time to share this detailed review about your Iftar experience at Open Sesame - we're over the moon that you have so much to appreciate! We have also let Ryan and Zooz know how much you loved...More

Reviewed May 15, 2021

Indigo Downtown Hotel is a one of a kind hotel. If you like art, then that's your place to check in. You get inspired with the beautiful art pieces all around the hotel facilities. The rooms are one of the most stylish rooms I've seen...in Dubai hotels. Open Sesame, a cool restaurant with a food menu that keeps you fit and healthy. Timur, one of my favourite employees, you can find him all over the place, serving at the open Sesame, with a smile always. Alejandro, Wael, Mac and all the beautiful ladies and gentlemen at the reception are friendly, kind, professional, and sweet. They are full of energy! The cleaning service is excellent. I had a lovely long stay at this hotel. Lovely positive vibes! Worth a visit... :)More

Date of visit: May 2021
Helpful?
Ankita Prasad, Learning & Quality Manager at Open Sesame, responded to this reviewResponded May 25, 2021

Dear Lanatak12, Whoa - thanks so much for sharing this heart warming review - we're over the moon that you have loved the hotel so much! We've let Timur, Alejandro, Wael, Mac and all the other team members know how much you have enjoyed your...More

Reviewed May 15, 2021 via mobile

Nice hotel brand new with friendly and chatty staff coffee was amazing in the main restaurant room was a bit dusty though but not a deal breakerMore

Date of visit: May 2021
Helpful?
Ankita Prasad, Learning & Quality Manager at Open Sesame, responded to this reviewResponded May 25, 2021

Dear 890murata, Thank you for taking the time to share this feedback, we're glad you enjoyed your overall experience. We have noted your feedback about the dust, please be assured this has been communicated to the concerned team and has been addressed. We look forward...More

Reviewed May 10, 2021 via mobile

An unpleasant Iftar to remember..buffet spread was very less, mains finished & we were not able to getMore

Date of visit: May 2021
Helpful?1  
Ankita Prasad, Learning & Quality Manager at Open Sesame, responded to this reviewResponded May 25, 2021

Dear janet m, Thanks so much for taking the time to share this review of your Iftar experience at Open Sesame. ore so during this time. I am so sorry to know that you did not enjoy your experience, I request you to share your...More

Reviewed May 7, 2021

More than excellent service. Perfect ambiance, hotel in general is very artsy and cozy. Thank you to Mr Zooz for the superb service. Definitely to go back, highly recommended!

Date of visit: May 2021
Helpful?
Ankita Prasad, Learning & Quality Manager at Open Sesame, responded to this reviewResponded May 25, 2021

Dear ShaTz M, Thank you for taking the time to share this splendid feedback - we have let Zooz know how much you loved your time here! We look forward to welcoming you back soon! Cheers, Ankita Prasad Learning & Quality Manager ankita.prasad1@ihg.com

Reviewed April 23, 2021

Special and amazing tea and Great service by Tim. The restaurant has an amazing interior design. Pet friendly hotel, I saw a dog came out from the elevator 😍. Definitely I will come back and stay in this hotel.

Date of visit: April 2021
Helpful?
Ankita Prasad, Learning & Quality Manager at Open Sesame, responded to this reviewResponded May 25, 2021

Dear Nature_TC_Lovers, Thank you for taking the time to share your feedback with us, we have let Timur know how much you loved your experience here! We look forward to welcoming you back soon! Cheers, Ankita Prasad Learning & Quality Manager ankita.prasad1@ihg.com

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Frequently Asked Questions about Open Sesame

Yes, Open Sesame offers takeout services.