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Ratings and reviews

#540 of 7,790 Restaurants in Dubai
Travelers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Chinese, Asian
Special Diets
Vegetarian Friendly, Vegan Options, Halal, Gluten Free Options
Meals
Lunch, Dinner
View all details
meals, features, about

Location and contact

Dubai International Financial Centre (DIFC)
0.9 miles from The Dubai Fountain

MICHELIN Guide's Point of View

Set on the first floor of the Shangri-La Hotel, this restaurant features traditional Chinese décor and offers friendly, professional service. Good qual...
Read more on MICHELIN Guide
Reviews (369)
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Traveler rating
245
57
26
9
19
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LanguageEnglish
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Traveler rating
245
57
26
9
19
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All reviews brunch dim sum peking duck deep fried chicken hot and sour soup prawns beef chinese food yum cha star service amazing experience amazing service yan shangri dimsum cantonese fatima
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Reviewed 4 weeks ago

Was welcomed with a smile and the service was excellent from all staffs and especially Zin Pa.She was very attentive to us.The menu was explained very well.Particular favourites were Sichuan Chicken and sichuan tiger prawn.Nice Sichuan Dishes !More

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hakan Ozel, General Manager at Shang Palace, responded to this reviewResponded 2 weeks ago

Dear 515mdt, Many thanks for taking your valuable time to post your review on Tripadvisor following your visit at Shang Palace at Shangri-La Dubai. We are happy to learn that you enjoyed your dining experience with us. Your kind words about our colleague’s service and...More

Reviewed 5 weeks ago

Good food. Good Service. The food we had was vegetarian but very splendid . Recommend this place at Shangri hotel here in DubaiMore

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hakan Ozel, General Manager at Shang Palace, responded to this reviewResponded 2 weeks ago

Dear kevinJ8094OO, Many thanks for taking your valuable time to post your review on Tripadvisor following your visit at Shang Palace at Shangri-La Dubai. We are happy to learn that you enjoyed your dining experience with us. Thank you for your patronage and we are...More

Reviewed 5 weeks ago

The staffs are very friendly and especially Zin Pa Pa.The food are so good and delicious.Definitely we will come back. .More

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hakan Ozel, General Manager at Shang Palace, responded to this reviewResponded 2 weeks ago

Dear 492prabhav, Many thanks for taking your valuable time to post your review on Tripadvisor following your visit at Shang Palace at Shangri-La Dubai. We are happy to learn that you enjoyed your dining experience with us. Your kind words about our colleague’s service and...More

Reviewed March 12, 2024

Nice dinner in a quiet atmosphere, the service was amazing and the food was better than we expected too. They shared fortune traditions with us during dinner and we had details too. Highly recommendedMore

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hakan Ozel, General Manager at Shang Palace, responded to this reviewResponded 2 weeks ago

Dear nisamarl, Many thanks for taking your valuable time to post your review on Tripadvisor following your visit at Shang Palace at Shangri-La Dubai. We are happy to learn that you enjoyed your dining experience with us. Thank you for your patronage and we are...More

Reviewed March 12, 2024 via mobile

Good and great service And the manager and ZinPa Pa were professional and attentive I have been here regularly since 2017 ans I must say this new Avatar of Shang Palace is the best so far.More

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hakan Ozel, General Manager at Shang Palace, responded to this reviewResponded 2 weeks ago

Dear Poonam, Many thanks for taking your valuable time to post your review on Tripadvisor following your visit at Shang Palace at Shangri-La Dubai. We are happy to learn that you enjoyed your dining experience with us. Your kind words about our colleague’s service and...More

Reviewed March 10, 2024 via mobile

Absolutely loved my recent visit to Shang Palace in Dubai! From the moment I walked in, I was greeted with a warm welcome. The staff were attentive and friendly, adding to the overall enjoyable dining experience. Especially want to note Mr. Yan was very kind...and recommended traditional Chinese dishes to us.Can’t wait to return again!Highly recommend!More

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hakan Ozel, General Manager at Shang Palace, responded to this reviewResponded 2 weeks ago

Dear Anna T, Many thanks for taking your valuable time to post your review on Tripadvisor following your visit at Shang Palace at Shangri-La Dubai. We are happy to learn that you enjoyed your dining experience with us. Your kind words about our colleague’s service...More

Reviewed January 20, 2024

The Shangri La's Dragon Brunch combines two of my favourite restaurants in Dubai, namely Shang Palace and Hoi An, Shangri La's signature Chinese (i.e. The Red Dragon) and it's very own Vietnamese concept (i.e. the Blue Dragon) to crate the Dragon Brunch, one of Dubai's...most delicious and enjoyable brunches. Featuring not only the best form both menus but a superb live band, gin station, sup station, dim sum station, duck station and a super fun atmosphere, how could you ever go wrong. I am so in love with the Dragon Brunch that I plan to go there as long as the promotion lasts on saturdays.More

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hakan Ozel, General Manager at Shang Palace, responded to this reviewResponded 2 weeks ago

Dear larat783, Many thanks for taking your valuable time to post your review on Tripadvisor following your visit at Shang Palace at Shangri-La Dubai. It's wonderful to hear that you had such a fantastic time and that our culinary creations and vibrant atmosphere left such...More

Reviewed January 5, 2024

The service was attentive and the food was tasty and well presented. But was it worth the cost. Definitely not. Have eaten in better Chinese restaurants for a lot less. Charged us for table water even. Would not recommend this place.More

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hakan Ozel, General Manager at Shang Palace, responded to this reviewResponded 2 weeks ago

Dear Jedtag, Thank you for taking the time to share your feedback in Tripadvisor regarding your dining experience at Shang Palace at Shangri-La Dubai. We sincerely appreciate your honesty and the opportunity to address your concerns. While we are pleased to hear that you found...More

Reviewed September 30, 2023

Celebrated my birthday here with the family since we were craving for some Peking Duck, and we were not disappointed :) We ordered prawn hargao (very thin skin with a very substantial amount of protein), stir fried rice noodles with beef and bok choi, and...had the remaining pieces of our duck turned into soup (other branches apparently had these for free, but having the soup was still worth it). Very very filling meal, and the whole area was fairly peaceful for a small dinner with the family. Big thanks to Victor for keeping us engaged and entertained! Will definitely come back! ☺️More

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hakan Ozel, General Manager at Shang Palace, responded to this reviewResponded October 5, 2023

Dear perowian, Many thanks for taking your valuable time to post your review on Tripadvisor following your dining experience at Shang Palace at Shangri-La Dubai. Thank you for celebrating your birthday with us. We are happy to learn you enjoyed your time here and were...More

Reviewed August 17, 2023 via mobile

My recent dining experience at Shang Palace left me utterly captivated by the artistry of Chinese cuisine. From the moment I stepped into the restaurant, I was transported to a world of refined luxury and culinary excellence. The ambiance exuded an air of sophistication, with...intricate décor and a harmonious blend of traditional and contemporary elements. The attentive staff added to the overall experience, ensuring every detail was flawlessly attended to. The menu was a symphony of flavors, offering a curated selection of authentic Cantonese and regional delicacies. The dim sum was a true highlight – each delicate parcel bursting with flavors that danced on my palate. What truly amazed me was the masterful balance of textures and tastes in every dish. From the silky sauces to the perfectly crisp vegetables, it was evident that the chefs took immense pride in their craft. Shang Palace's commitment to preserving authentic flavors while presenting them with a contemporary twist is commendable. It's a dining experience that celebrates Chinese culinary heritage while embracing innovation. Whether you're a connoisseur of Chinese cuisine or seeking an unforgettable gastronomic adventure, Shang Palace is a treasure trove waiting to be discovered. Prepare to embark on a journey of flavors that will leave a lasting imprint on your palate and heart. I can't wait to return for another chapter of this delectable culinary saga!More

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hakan Ozel, General Manager at Shang Palace, responded to this reviewResponded August 17, 2023

Dear Mackiato, Please accept our sincere thanks for choosing to dine at Shang Palace, Shangri-La Dubai and taking your valuable time to post your wonderful experience on Tripadvisor. We are sincerely appreciative of your positive review and thrilled that you were utterly captivated by the...More

Reviewed August 17, 2023 via mobile

It's really great experience and had amazing delicious Chinese food , decorations so good , stuff so friendly and nice , definitely will visit again .More

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hakan Ozel, General Manager at Shang Palace, responded to this reviewResponded August 17, 2023

Dear monas619, Many thanks for taking your valuable time to post your review on Tripadvisor following your dining experience at Shang Palace, Shangri-La Dubai. We are happy to learn you enjoyed your time here and had a great culinary experience. It warms our hearts that...More

Reviewed August 17, 2023 via mobile

Good place, good vibe and good food I like the concept of dimsum prices is good and make sense/ i have many dishes very nice originals china food, i have unlimited dimsum and my friend have business lunch it's really worth it!More

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hakan Ozel, General Manager at Shang Palace, responded to this reviewResponded August 17, 2023

Dear p0tikas, Thank you very much for taking the time to share your review on Tripadvisor about your dining experience at Shang Palace, Shangri-La Dubai. We are delighted to read that you enjoyed the place, the vibe and the food. We aim to delight and...More

Reviewed August 9, 2023

Came here for unli dimsum and it didnt disappoint!!!! It satisfied my chinese food cravings they have a variety of choices availableMore

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hakan Ozel, General Manager at Shang Palace, responded to this reviewResponded August 10, 2023

Dear annavl7022TP, Thank you for providing feedback on your recent experience at Shang Palace We take pride in providing quality Chinese dining experience, so our team appreciates that you noticed. We are sincerely glad you enjoyed our dim sum and that our dishes have satisfied...More

Reviewed August 9, 2023 via mobile

The place interior is so Chinese and classic. In side the hotel of 1st floor, which is super easy to find and get as well. I recommend the all you can eat dim sum. Nice price and nice choice.More

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hakan Ozel, General Manager at Shang Palace, responded to this reviewResponded August 10, 2023

Dear theseaking, Thank you for taking a moment to share your experience at Shangri-La Dubai, in Tripadvisor. We’re proud to deliver great value to our valued guests like you are, so we’re delighted that you found our Shang Palace to have that classic authentic Chinese...More

Reviewed August 9, 2023 via mobile

It’s amazing restaurant for dim sum and business lunch Shang Palace. The service was fantastic, so nice. The waiters are so attentive and I have really enjoyed the food unlimited dim sum.More

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hakan Ozel, General Manager at Shang Palace, responded to this reviewResponded August 10, 2023

Dear Apple I, Thank you for sharing a review here in Tripadvisor of your recent experience at Shang Palace. Our team here at Shangri-La Dubai is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you....More

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Questions & Answers
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Denise O
July 23, 2019|
Answer
Response from Hakan O | Property representative |
Dear Denise O, Thank you for your question on TripAdvisor. Our Shang Palace restaurant do not have Shushi on the menu, I highly recommend Dunes café restaurant located in the ground floor of the hotel as Sushi is serve... More
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SHANG PALACE, Dubai - Dubai International Financial Centre (DIFC) - Restaurant Reviews, Photos & Reservations - Tripadvisor

Frequently Asked Questions about Shang Palace

Yes, Shang Palace is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Shang Palace is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4