We have been going to this bar every time we visit Dubai which is quite often we have usually had very good service except this time we ordered food and only the chips and mash came up with no steak pies so I told the...girl we were missing them she said sorry a misunderstanding and we got the food 30 minutes later, this was also wrong 1 meal was chicken pie 1 was steak pie, my husband didn’t tell them as it would have been another 30 mins wait he only ate part of the meal as it wasn’t what he wanted so when the girl came to take the plates I mentioned it and she totally ignored me so I said please let them know what happened so it doesn’t happen again to others when she came back I said did you explain she said so you want me to tell them I said yes please tell the manager. The manager came over and said “what do you want me to do” quite abruptly I said nothing but I wanted it noted the response from him was he didn’t seem to care. All I wanted was a sorry. So please note I write very good reviews when deserved but this definitely wasn’t 1 of them I know you have to stick up for your staff but please take criticism seriouslyMore

My wife and I stay in the Hilton Al Habtoor City quite a lot and always visit the rose and crown pub which is within the same building it has an excellent sports coverage with numerous TV’s showing most big sporting events! The food is...simply delicious! The staff are very friendly and the manager is professional and attentive! I would highly recommend this place! P.S. the Guinness is excellent!More

Really loved the dinner I had here.Every course we had was simply delicious and the quality and freshness of the produce really shone through..Evey mouthful was a delight.

We were about to go to the 44th floor but it was fully occupied, so we ended up here in this lounge.. the manager was welcoming.. But the lady who took our order was not clear about the happy hours or ladies night.. she told...us by 1 drink and 1 snack and it's the menu, we ordered accordingly.. but later when we asked for the bill she said it's ladies night.. when i asked her she didn't say a word after that .. we were disappointed.. i did not go with the conversation because it didn't seem right time.. communication should be clear and loud.. i liked that place but i don't think i will go back again thereMore

Watched the England match here whilst I was working away alone, the owner and staff were so so friendly, it made me return again!!

Extremely disappointed as “Happy Hour” is from 4-7 but if you ask for your bill after 7 pm they forget to put the 20% discount on!!!!!! Although this was sorted very quickly it’s disgraceful that I had to point this out after getting the first...bill which was wrong!More

Went there to watch a game. Lots of screens 👍🏻. Staff quote accommodating. The Stella Artois was super flat. The manager admitted it and got me another pint. Realised after a while that it was the same. Ordered a Guinness which was fine. I was...however charged for the Stella as well! Although they are joined to the V (Hilton) they are not part of the hotel. So no points and no discounts.More

We were going to the La Perle show next door and wanted a bite to eat beforehand. The staff were really pleasant and the food delicious..amazing crispy batter on my fish and tasty chips. Big portion for a snack !! Even better it was happy...hour when we went !! Would thoroughly recommend this pubMore

M y wife and I were staying at the Hilton and found this pub. We talked to Kalvin about Irish Coffee. He said that it wasn't on the menu but, he would have it for us. We came back the next night and Kalvin had...the Irish Coffee for us. I would recommend the Shepherd's Pie. We had a great time!More

For training purpose only Visited the venue after many years. The aesthetics look like they’ve been nicely uplifted but my god the service Sat on the upper deck, felt like asking for another drink was a huge inconvenience for the service staff , distracting them...from their mobile phones. Not too keen on the server listing in to our conversation and mentioning their opinions on a private chat between friends. No compensation needed neither a reply, however in my humble opinion, super important for the concerned team reading this to do a quick crash course on hospitality essentials for the service staff The food was good value for money.More

First time to try steak and kidney pie, it was very good and flavorful. Highly recommended Try new things and be a little more spontaneous!

We stopped here on our way to see the la perle show next door.drinks were nice and the food was excellent plentiful and tasty.