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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
$2 - $4
CUISINES
Central European, Cafe
Special Diets
Vegetarian Friendly
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meals, features, about
Reviews (135)
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106 results
Traveler rating
63
32
4
4
3
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LanguageEnglish
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Traveler rating
63
32
4
4
3
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Reviewed November 29, 2022 via mobile

Every time me and my hubs come to Sibiu, we definitely have at least one coffee at Hug the Mug! Love the smoothies and the latte! 💚

Date of visit: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 6, 2022

Terrible service, coffee was average! We were looking for the barista for 5 min, apparently he was on a break drinking coffee on the terrace outside, ignoring the customers that were waiting to be serviced inside! When we call out for him he was very...disrespectful to us because we bothered him from his break. Wondering if he was on the break, why he didn’t close the shop ?More

Date of visit: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 16, 2022 via mobile

The male barista was not polite, he looked angry, didn’t smile, and behaved like he wasn’t interested in doing good service. Perhaps I’ll come back, if it is another barista at work. Good coffee

Date of visit: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 4, 2022 via mobile

Great coffe good prices , great and kindly crew. A little lauder music ;) I really enjoyed it inside on an old table from sawing machine ;)

Date of visit: July 2022
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Reviewed May 15, 2022

We had breakfast here, but we were not impressed. Nothing memorable. The coffee was good not great. The pastries were ok, and the service was average. I’ve seen on YouTube when they have fancier pastries, but not when I went. You can stop there, but...there are better coffee places in town like the NOD and the very best Meron!More

Date of visit: May 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed December 21, 2021

The pandemic brought for some what is the best in them while for the others the worst. This was our experience today while ordering coffee in our favourite place in Sibiu. A young man decided not to prepare americano as we presented our vaccination cards...( for which he asked ) and mentioning that he will never get vaccinated and not wearing the mask correctly. We decided not to get into a discussion with him but it seems we had been "punished" for our vaccination cards and could not get our coffees ( which by the way later were prepared by another colleague). I hope the owner reads the commnet and really deals with employees who need to really care about customers and their safety.More

Date of visit: December 2021
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Reviewed May 7, 2021 via mobile

If you are in Sibiu I strongly recommend getting your coffee from Hug the mug, they have a lot of varieties, delicious products in addition to coffee (like sandwiches and pastries) at nice prices. The staff is always friendly and welcoming. I can't wait to...come back here and start my mornings with their delightful coffee to go and a stroll in the superb city centre of Sibiu.More

Date of visit: May 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nancy P, Owner at Hug The Mug, responded to this reviewResponded June 23, 2021

Hello, Andreea! Many thanks! We appreciate your time in providing a feedback for us and we are glad to hear that you had an overall positive experience while visiting us. Looking forward to seeing you again!

Reviewed October 9, 2020 via mobile

They have a good flat white + espresso and delicious croissants. If you want to drink a good coffee here is the perfect place.

Date of visit: October 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nancy P, Owner at Hug The Mug, responded to this reviewResponded June 23, 2021

Hello, Darius! Many thanks! We appreciate your time in providing a feedback for us and we are glad to hear that you had an overall positive experience while visiting us. Looking forward to seeing you again!

Reviewed August 2, 2020 via mobile

I took one flat white to go and it was so good I had to write a review about it! I’ll definitely remember to get another coffee from here next time I’m in Sibiu.

Date of visit: August 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nancy P, Owner at Hug The Mug, responded to this reviewResponded June 23, 2021

Hello, Nicola! Many thanks! We appreciate your time in providing a feedback for us and we are glad to hear that you had an overall positive experience while visiting us. Looking forward to seeing you again!

Reviewed July 18, 2020

Hug the Mug is a great place to grab a great coffe. I got a lot of beautiful mornings thanks to their coffe and kindness. I strongly recommend!

Date of visit: July 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nancy P, Owner at Hug The Mug, responded to this reviewResponded June 23, 2021

Hello! Many thanks! We appreciate your time in providing a feedback for us and we are glad to hear that you had an overall positive experience while visiting us. Looking forward to seeing you again!

Reviewed July 13, 2020 via mobile

Had coffee 2 days in a row there, was not disappointed. Small place in the historic centre of Sibiu. Excellent flat white, soy or almond milk available, great croissants.

Date of visit: July 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nancy P, Owner at Hug The Mug, responded to this reviewResponded June 23, 2021

Hello! Many thanks! We appreciate your time in providing a feedback for us and we are glad to hear that you had an overall positive experience while visiting us. Looking forward to seeing you again!

Reviewed February 22, 2020 via mobile

Delicious coffee and very sweet employees! Came here every day during my stay in Sibiu. Best flat white in town!

Date of visit: January 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nancy P, Owner at Hug The Mug, responded to this reviewResponded June 23, 2021

Hello! Many thanks! We appreciate your time in providing a feedback for us and we are glad to hear that you had an overall positive experience while visiting us. Looking forward to seeing you again!

Reviewed January 5, 2020 via mobile

I come here everytime I visit Sibiu. I love their coffee and the atmosphere this little cosy place has. They are right in the old center. You can stay there or take your coffee to go

Date of visit: January 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nancy P, Owner at Hug The Mug, responded to this reviewResponded June 23, 2021

Hello, Anna! Many thanks! We appreciate your time in providing a feedback for us and we are glad to hear that you had an overall positive experience while visiting us. Looking forward to seeing you again!

Reviewed December 7, 2019 via mobile

Located on the pedestrian area, it's a small place that catches the eye with its simple yet charming setting. The coffee is good, had the best almond milk flat white ever, the guys are very nice (Sibiu style - just chill and enjoy the life...attitude) and the music at 9 o'clock in the morning is just perfect for a Sunday morning. It's a must while exploring the city centerMore

Date of visit: December 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nancy P, Owner at Hug The Mug, responded to this reviewResponded June 23, 2021

Hello, Strejescu! Many thanks! We appreciate your time in providing a feedback for us and we are glad to hear that you had an overall positive experience while visiting us. Looking forward to seeing you again!

Reviewed October 20, 2019 via mobile

The latte was definitely the best I've had in quite a while! Would come back again in a heartbeat thanks

Date of visit: October 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nancy P, Owner at Hug The Mug, responded to this reviewResponded June 23, 2021

Hello! Many thanks! We appreciate your time in providing a feedback for us and we are glad to hear that you had an overall positive experience while visiting us. Looking forward to seeing you again!

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Questions & Answers
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amysI7067YV
January 26, 2019|
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Response from tinkle_24 | Reviewed this property |
Sorry...don’t know.
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Cristina N
December 17, 2018|
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Response from 115justinab | Reviewed this property |
They have sandwiches
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HUG THE MUG, Sibiu - Strada Balcescu Nicolae 20 - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Hug The Mug

Yes, Hug The Mug offers takeout services.

Hug The Mug is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 4.5