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Hug The Mug

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Ratings and reviews

Certificate of Excellence2018 Winner
RATINGS
Food
Service
Value

Location and contact

About
A local coffee shop concept dedicated to coffee lovers and not only through offering high quality products and being customer oriented. No matter you are here to stay or to go, fur sure you will find something to please your tastes from the varied menu of coffee/non-coffee drinks as well as homemade pastry.
PRICE RANGE
$2 - $4
Meals
Breakfast
CUISINES
European, Central European, Cafe
FEATURES
Takeout, Outdoor Seating, Buffet, Seating, Wheelchair Accessible, Accepts Mastercard, Accepts Visa, Free Wifi
Reviews (98)
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77 results
Traveler rating
46
25
2
3
1
Traveler type
Time of year
LanguageEnglish
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46
25
2
3
1
Show reviews that mention
All reviews best coffee in town nice coffee shop delicious coffee hot chocolate cozy place awesome place friendly service recommend this place latte barista flavored hipster lactose smoothies city terrace
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1 - 10 of 77 reviews
Reviewed February 8, 2019 via mobile

Hug the Mug is located on the main shopping street in Sibiu. It has a cosy atmosphere and serves good quality beverages with friendly service. It was full of teenagers when we visited.More

Date of visit: January 2019
Thank Curly_Kale64
Nancy P, Manager at Hug The Mug, responded to this reviewResponded 3 days ago

Hello! Thank you very much for taking your time in providing a feedback for us. We appreciate the positive remarks and we are happy to see that your experience was pleasant while visiting us. Please let us know if you have any improvement suggestions for...More

Reviewed January 18, 2019 via mobile

A good cup a joe in sibiu. The barista are quite hipster and so is the place without trying hard. The ques are long but inside of cafe is also quite crowded, not a relaxed cafe, but good coffee definitely.More

Date of visit: January 2019
Thank trottingearth
Nancy P, Manager at Hug The Mug, responded to this reviewResponded 3 days ago

Hello! Thank you very much for taking your time in providing a feedback for us. We appreciate the positive remarks and we are happy to see that your experience was pleasant while visiting us. Please let us know if you have any improvement suggestions for...More

Reviewed December 30, 2018

The store is nice, it has a warm and cozy atmosphere. The staff are really nice and seem more like your hipster friends (cool guys, don't get me wrong). They look like they pour their soul and love into the coffee making. The coffee is...More

Date of visit: December 2018
Thank apc_travel
Nancy P, Manager at Hug The Mug, responded to this reviewResponded 3 days ago

Hello, Alexandru! Thank you very much for taking your time in providing a feedback for us. Unfortunately, there is not much we can do about the seating area since the physical space is limited. Still, we appreciate the positive remarks and we are happy to...More

Reviewed December 16, 2018 via mobile

Awesome atmosphere, friendly staff members, super tasty flavoured hot chocolate and coffee, lots of toppings. Definitely i will come back here when in Sibiu.

Date of visit: December 2018
Thank andras408
Nancy P, Manager at Hug The Mug, responded to this reviewResponded 3 days ago

Hello, Andras! Thank you very much for taking your time in providing a feedback for us. We appreciate the positive remarks and we are happy to see that your experience was pleasant while visiting us. We are looking forward to seeing you again!

Reviewed December 10, 2018 via mobile

This coffee shop just made our trip worth it. They have the best coffee and it's all about love and hugs. Very friendly staff

Date of visit: December 2018
Thank Lumi L
Nancy P, Manager at Hug The Mug, responded to this reviewResponded 3 days ago

Hello, Lumi! Thank you very much for taking your time in providing a feedback for us. We appreciate the positive remarks and we are happy to see that your experience was pleasant while visiting us. We are looking forward to seeing you again!

Reviewed December 9, 2018 via mobile

The best coffee in town. Friendly barista,always making the perfect coffee according to your request. Holidays specials are the best.

Date of visit: December 2018
Thank catalinai90
Nancy P, Manager at Hug The Mug, responded to this reviewResponded 3 days ago

Hello, Catalina! Thank you very much for taking your time in providing a feedback for us. We appreciate the positive remarks and we are happy to see that your experience was pleasant while visiting us. We are looking forward to seeing you again!

Reviewed November 30, 2018 via mobile

Great music, very relaxing atmosphere, cozy, friendly staff aaaaaand the best coffee! I recommend it!!!

Date of visit: November 2018
Thank Oviii96
Nancy P, Manager at Hug The Mug, responded to this reviewResponded 3 days ago

Hello, Ovi! Thank you very much for taking your time in providing a feedback for us. We appreciate the positive remarks and we are happy to see that your experience was pleasant while visiting us. We are looking forward to seeing you again!

Reviewed November 24, 2018 via mobile

This is a nice coffee shop in the city centre with plenty of options for classical or flavoured coffee. The staff however seemed a bit bored, that’s the reason I didn’t give it a 5*. A bit of positive attitude would have made it a...More

Date of visit: November 2018
Thank MnxC
Nancy P, Manager at Hug The Mug, responded to this reviewResponded 3 days ago

Hello! Thank you very much for taking your time in providing a feedback for us. We are sorry to hear that the attitude of the baristas was not as friendly as we also wish it could have been. Nevertheless, we are constantly working on improving...More

Reviewed November 18, 2018 via mobile

After a cold walk along the city center, this coffee shop was all that we needed. The boys that served us were very friendly and the hot chocolate that we drank was delicious. I would suggest that for clients that are serving beverages on the...More

Date of visit: November 2018
Thank George M
Nancy P, Manager at Hug The Mug, responded to this reviewResponded 3 days ago

Hello, George! Thank you very much for taking your time in providing a feedback for us. We appreciate the positive remarks and we are happy to see that your experience was pleasant while visiting us. Although we serve mainly for to go, we also prepare...More

Reviewed November 10, 2018 via mobile

Great coffee, decent food (limited choice though - croissants or eclairs), friendly service, pleasant environment.

Date of visit: November 2018
Thank knn-44
Nancy P, Manager at Hug The Mug, responded to this reviewResponded 3 days ago

Hello! Thank you very much for taking your time in providing a feedback for us. We appreciate the positive remarks and we are happy to see that your experience was pleasant while visiting us. We are looking forward to seeing you again!

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Questions & Answers
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amysI7067YV
January 26, 2019|
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Response from tinkle_24 | Reviewed this property |
Sorry...don’t know.
0
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Cristina N
December 17, 2018|
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Response from 115justinab | Reviewed this property |
They have sandwiches
1
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