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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
German, Bar, European, Pub, Central European
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Lunch, Dinner
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meals, features, about
Reviews (207)
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138 results
Traveler rating
71
30
21
10
6
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Traveler rating
71
30
21
10
6
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Reviewed April 30, 2024

i booked a table in advance for my birtday lunch with my family. The service was so poor, although the restaurant had only a few tables occupied and plenty of available staff on floor. They forgot to bring my meal on MY BIRTHDAY!!!!! My family...members finished their meals and I was still waitng patiently for mine, when I decide to finally ask I realised they forgot to order it. Had to wait for 1,5 hours in total for a simple risotto !!!!!!ON MY BIRTHDAY!!!!!! I was furious, they ruined my day. For a compliment they gave me a tiny dessert while I was stilll waiting for my lunch. I was so hungry at that point I had to eat the silly desert before my meal which I eventually asked to have in a take away box, as I didn't have any time left to wait. VERY VERY RUDE!!!!!!!!!!!!!THEY SIMPLY JUST DIDN'T CARE AT ALL!!!!!!!!!!!!!!!!!!!!!!! So I ate my birthday lunch from a take away box in the car. HIGHLY NOT RECOMMENDED!More

Date of visit: April 2024
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Reviewed March 30, 2024 via mobile

The food is really low quality and is far from tasty. The service is average. The only reason for my rating of 2 stars is the nice interior.

Date of visit: March 2024
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Reviewed March 10, 2024 via mobile

Excellent stay . From smily welcome at reception desk, cosy room stay, tasty bteakfast and good morning in kind manner till the end.

Date of visit: March 2024
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Reviewed January 19, 2024 via mobile

Really nice and tasty food, the price was really low and lots of choices, Lovely beer pipes run through the restaurant but the unfiltered beer was not my taste but they had normal beer to

Date of visit: January 2024
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Reviewed August 13, 2023 via mobile

FOOD & DRINKS [5] 😍 The highlight of our visit was undoubtedly the beer selection. The craft beer here is unparalleled, and the Weiss variety is large. The menu at Jagerhof it’s for food lovers. What amazed us the most was the perfect balance between...price and quality. With a wide array of options spanning both Bulgarian and German cuisine, the choices were endless. We found ourselves indulging in delectable dishes that showcased the authenticity of each culture's flavors. ATMOSPHERE & DECORATION [4] 😌 The atmosphere at Jagerhof is a delightful blend of comfort and charm. Whether you choose to sit indoors or enjoy the outdoors, the ambiance encapsulates the essence of a grand German cabin. The attention to detail in recreating this atmosphere is commendable, making the dining experience truly immersive. SERVICE [3.5] 😐 While the service at Jagerhof is generally good, there's room for improvement. By Bulgarian standards, it's acceptable, but there's potential for an even better customer service experience. Nonetheless, it didn't overshadow the overall good time we had. In summary, Jagerhof is an absolute favorite of ours in Plovdiv. With outstanding craft beer, an expansive menu that showcases the best of Bulgarian and German cuisines. PRICES [4.5] 🙂 $$More

Date of visit: August 2023
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Reviewed July 1, 2023 via mobile

Exceptional service for both restaurant and hotel. The beer is with a unique taste and the food is very good. Would totally come back. Try the pig ears with the beer together with another salty snack for a full experience.

Date of visit: July 2023
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Reviewed June 1, 2023

Food is bad! Mash potatoes were from box- powdered! It is also expensive. The quality of the food is progressively getting worse year after year! It was delicious fist time I came in 2017 and since then slowly but surely is getting tasteless. I don’t...know is it the management chasing profits or the chef is lacking skills.More

Date of visit: June 2023
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Reviewed April 29, 2023

The restaurant is really nice, the beer garden looks inviting - hence the star. The food and service were awful. It started with the parking - very few parking spaces so plan on going early to search for a parking space on the street. Parking...is only for the hotel guests - not restaurant guests. I ordered a radler which was served warm. Hello Jagerhof, beers and radlers are supposed to be served cold! Just an FYI for you. I ordered the burger and fries - pretty straightforward. The fries were only half cooked - still hard. The burger was served with no ketchup or mustard. I had to ask at least 4 times for the two items and after about 15 minutes was finally given ketchup but no mustard! Another 10 MINUTES AND 2 MORE TIMES HAVING TO GET UP FORM THE TABLE AND GO SEARCHING FOR A MANAGER OR ANY CAPABLE STAFF MEMBER (did not seem to be any - I asked the "baker" who was standing doing nothing but he was annoyed I was bothering him!) I was given a small dish of mustard. Unfortunately, it took 25 MINUTES to get the ketchup and mustard that my burger was now COLD! They then had the audacity to CHARGE for the ketchup and mustard!!!!! UNBELIEVABLE! Three guests ordered the roast turkey leg. Two arrived and the third came over 30 minutes later. The turkey legs were BOILED!!!!!! NOT ROASTED!!!!! It Did not come anywhere near an oven! WHY JAGERHOF???? By the time it was served, the rest of the party had finished eating. This did not make for an enjoyable evening. There was a table of four in the corner smoking so much one only saw white plumes of smoke! Electronic cigarettes are allowed in the restaurant but regular smoking is not ???? Did someone actually sit somewhere and think up this rule???? Can we just take a moment to ponder the STUPIDITY OF THIS RULE??? Really a shame as the restaurant is really nice. Maybe one can sit outside in the beer garden. Maybe then one can drink a cold beer in a nice area. Just do not expect much.More

Date of visit: April 2023
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Miroslav Ivanov, General Manager at Jagerhof, responded to this reviewResponded May 3, 2023

Hello Anneliese, To begin with, we would like to clarify some factual matters: The parking lot is both for customers of the hotel and the Beer Hall. But it is completely natural that if you have a reservation for the night, also to have a...More

Reviewed October 22, 2022

Thoroughly disappointed with the restaurant after checking into the hotel and seeing the great service and luxury it provided. We had a pleasant greeting, seating, and ordering experience, but the niceties stopped there. The steak we ordered was a) overcooked and b) brought out to...us cold. When we brought that up to the staff, it was heated up _along with_ the sides which were supposed to be served cold. Nobody came up to check up whether the rest of the food we got was OK. Nobody came to ask whether we wanted more drinks. Nobody checked on us again until we requested the bill. As hotel guests we were entitled to some discount, but were refused it because we apparently should have mentioned it before asking for the bill.More

Date of visit: October 2022
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Reviewed May 19, 2022 via mobile

Great place, outstanding service and perfect atmosphere for party. The food is yummy but you must visit for the beer. Should be on your bucket list for visiting.

Date of visit: May 2022
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Reviewed February 1, 2022

Love this hotel! The rooms are very clean with so many amenities! The food is fresh and tasty and the staff make you fill like a part of a big family there! Thank you for everything!

Date of visit: February 2022
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Reviewed November 18, 2021 via mobile

Amazing homemade beer , great atmosphere and delicious food! Wiener Schnitzel and caramel lava cake are definitely a must!

Date of visit: November 2021
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Reviewed August 20, 2021 via mobile

At our visit the hotel has been open for less than a year. The interior is designed with good taste, and executed to high standard. The staff was extremely kind, helpful and friendly. The breakfast offered good variety despite lower number of visitors during COVID....Very satisfied!More

Date of visit: August 2021
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Reviewed August 7, 2021 via mobile

Great atmosphere and delicious food! Authentic Bavarian beerhouse in the heart of Bulgaria. Recommend! 🤘🤘🤘 Quick service and nice personnel!

Date of visit: August 2021
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Reviewed September 19, 2020

The food is very tasty and delicious. You really have to try here Wiener Schnitzel and Chocolate Souffle. Bier is also good. I reccomend it to everyone who visit Plovdiv and is hungry! :-)

Date of visit: September 2020
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893annamariar
January 8, 2020|
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Response from ΑΛΕΞΙΑΔΗΣ Γ | Reviewed this property |
The food is very tasty with many menu choices. The staff are very kind young people.
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JAGERHOF, Plovdiv - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Jagerhof

Jagerhof is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 3.5
  • Value: 4
  • Atmosphere: 4