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Ratings and reviews

There aren't enough food, service, value or atmosphere ratings for Sombrero 2 Mexican Restaurant, Bulgaria yet. Be one of the first to write a review!

Details

CUISINES
Mexican
Meals
Lunch, Dinner, Brunch
FEATURES
Seating, Table Service, Reservations, Wheelchair Accessible
Reviews (14)
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LanguageEnglish
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Reviewed December 27, 2020

This was ordered during the pandemic, as a takeaway. There was HAIR in the food they gave me (found several fused with the cheese). I sent a picture and a Sombrero woman very rudely dismissed it. Refused to give any refund or even apologise. I...was told the owner “does not wish to compensate you” word for word. They essentially didn’t care about the cleanliness. I don’t even care about the money, it’s more that they were so rude and dismissive... I cannot eat their food again after this. This used to be a good restaurant, so I’m feeling a bit betrayed by their shocking service today. They then tried to make me come in person to show them the food... I was shocked they’d suggest this in the middle of a pandemic... No refund was given by the restaurant. I said I’d never order again and I’d tell people I know to not to... 14 levs for a hairy greasy disgusting enchilada which was binned. So if you want hair in your food, or at least, the rudest, most dismissive people in Plovdiv to make your food, then this is the place. Така че, ако искате косата в храната ви или поне най-грубите и пренебрежителни хора в Пловдив да ви приготвят храната, тогава това е мястото.More

Date of visit: December 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 22, 2020 via mobile

This is my favourite restaurant. The food is one of the best food i've ever eaten. The employees are good to customers.

Date of visit: August 2020
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Reviewed November 21, 2019 via mobile

Bad food quallity. Had a soup and i got a stomach ache afterwords. We had reserved a table for 8 but we got a table for 6. We waited very long time before we get settled and then long time for the waiter to take...our order.More

Date of visit: November 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 12, 2019 via mobile

We didn't recive our food for 55 mins. When we order, the waiter didn't give our orders to the kitchen. After 35 minutes waiting, we ask for our appetisers, he ask us to repeat the order. He give us promise it will be ready for...10min in worst case scenario. We continue waiting. Other tables received theirs orders in time. New 20 minutes pass and there is no sign of our food. We leave disappointed... I will not visit this restaurant again.More

Date of visit: October 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 2, 2019 via mobile

So, eating at a Mexican restaurant in Bulgaria doesn't seem like a first choice, but... am I glad I made it! The dishes are quite big and offer so many flavours, that you keep wanting more. Everything can be as spicy as you like, or...not at all. The staff are excellently trained, polite and offer good advice. Definitely worth trying!More

Date of visit: July 2019
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Reviewed June 17, 2018 via mobile

Been here twice. As the title says, this as good of Mexican as you find in CA. A very nice treat in Eastern Europe. Right next to the mall, great food selection and inexpensive.

Date of visit: June 2018
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Reviewed June 12, 2018 via mobile

Stopped in for lunch, the specials menu was 95% Bulgarian fare. We ordered from the regular menu, which is extensive and full of great Mexican dishes. Nice blend of cheese including cheddar, good spices in the meal. Two flavor rice was excellent.

Date of visit: June 2018
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Reviewed April 5, 2017 via mobile

For first time I eat in Mexican restaurant in plovdiv. The food was very appetizing hot. I like El paso grande.

Date of visit: April 2017
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Reviewed February 12, 2017 via mobile

The restaurant offers very interesting appetizers and nice main courses. For a dessert I had an avocado cheesecake and it was great. There are no complimentary tortilla chips like in the most Mexican restaurant in the US and the EU.

Date of visit: February 2017
Helpful?
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Reviewed February 6, 2017 via mobile

Love this place and they deliver as well. Haven't tried much else from their menu as the nachos are so good I can't bring myself to order anything else!

Date of visit: February 2017
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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