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Factory Steak & Lobster

Certificate of Excellence
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Hotel Real Intercontinental Metrocentro | Frente A Centro Comercial , Metrocentro, Managua, Nicaragua
50522768989
Website
Today
11:00 am - 4:00 pm
Closed now
All hours
Hours:
Mon - Thu 11:00 am - 4:00 pm
Fri - Sat 11:00 am - 9:00 pm
More Info
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182 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago NEW

The most awesome customer service I've ever received in a restaurant... Eros (waiter) was extremely courteous and polite, this is the type of service that will make you a winner with your customers... Food was amazing, Factory Potatoes are the best! This place deserves to move up in this scale, totally love it <3... Thanks for being part of my... More 

Helpful?
Thank Nislady M
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear Nislady M I´m really happy to know about your birthday celebration in Factory Steak & Lobster, was an honor to be part of it and make you feel happier. Eros will be thankful to know your comment, staff is in continuous training to offer you the best experience. Hope you had a great time and come back soon. Yours. More 

San Salvador, El Salvador
Level Contributor
159 reviews
113 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had a great meal here, they know how to cook lobster!!! I really loved the flavor and the freshness of the food!! great service and attentive staff!

Helpful?
Thank jcmartinez777
Intermanagua, Manager at Factory Steak & Lobster, responded to this review

Dear jcmartinez777 Thanks for coming to Factory Steak & Lobster, specialist in international meat cuts and lobster. Our Chef, can cook lobster in many ways; so I suggest you to come again to enjoy the flavor and freshness of the food. Will be an honor to serve you again. Yours. More 

San Jose, Costa Rica
Level Contributor
52 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This place is a mandatory stop to eat a delicious meal, even if you dont like meat, you can eat pasta or fish.

Helpful?
Thank Tatiana M
Intermanagua, Manager at Factory Steak & Lobster, responded to this review

Dear Tatiana M Thank you for coming to Factory Steak & Lobster, specialist in international meat cuts and sea food. And our staff in continuous training are able to provide our clients the best experience. Hope you come back soon. Yours. More 

Level Contributor
12 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 11, 2016 via mobile

When the InterContinental Hotel Chain in central america stared opening restaurants inside their hotels it was pretty interesting, and I never thougth it would be one of my places to go out for dinner or drinks. Factory is a steak restaurant, but you can fine really good sea food as well. You can also order shussi or whatever you want... More 

Helpful?
Thank Mildred V
Intermanagua, Gerente at Factory Steak & Lobster, responded to this review

Dear Mildred V We appreciate you kind comment about InterContinental Hotels. Indeed, InterContinental offers the most complete service in Central America, Dominican Republic, Colombia and Miami with guest rooms well equipped, Restaurants inside the Hotel, Laundry, Room Service, Gym, Pool, massage or spa rooms, privilege location in front of Malls. Those are characteristics that become InterContinental everywhere, "The place to... More 

Managua, Nicaragua
Level Contributor
4 reviews
5 of 5 stars Reviewed June 29, 2016

For my husband´s birthday I wanted to take him to a good restaurant with great food and service. My friends recommended the Factory at the Intercontinental Hotel. We went to lunch, so we could enjoy a good meal without feeling guilty. Since we walk in, we notice a nice ambient, we were serviced by an experience staff. The food was... More 

Helpful?
Thank 450sylvia
Intermanagua, Manager at Factory Steak & Lobster, responded to this review

Dear 450sylvia We appreciate you kind comment about one of our Restaurant, Factory Steak & Lobster, specialist in international meat cuts and lobster. Our staff in continuous training makes the service memorable. And thank you for celebrate with us. Will be an honor to serve you again. Yours. More 

Level Contributor
32 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 19, 2016 via mobile

During this week my wife and I went to have dinner, usually we pick this wonderful restaurant due to its great cousin, nice ambient and unique friendly service. This was the Lobster week so why not give it a try, blasting exquisite flavor and super nice presentation. Usually this is one of my favorites restaurant to eat a good angus... More 

Helpful?
Thank GMO1976
Intermanagua, Manager at Factory Steak & Lobster, responded to this review

Dear GMO1976 We are completely happy to know your appreciation about our food and service. Factory Steak & Lobster is specialist in international meat cuts and lobster. Our staff in continuous training are able to provide excellent service. Will be an honor to attend you again soon. Yours More 

Boynton Beach, Florida
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 13, 2016

To Start Issac, our server was extremely experienced. This Restaurant is one of three within this 5-Star Hotel, Intercontinental of Managua. The Hotel should be proud of this Restaurant which is also a 5-Star. From the Server Issac, the Management, who took the time to greet us, to the excellently prepared food. We must state that food was superbly prepared... More 

Helpful?
Thank DavidFL M
Intermanagua, Manager at Factory Steak & Lobster, responded to this review

Dear DavidFL M Is really happy to know all your kind comments about our Restaurant, quality food and service. Our staff, Isaac and Chef Eduardo are so thankful to know your appreciation about their job, whom are in a continuous improvement . Definitely, InterContinental is the place to be, not only because excellent guest rooms, also the Restaurants, entertainment and... More 

Mexico City, Mexico
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 17, 2016 via mobile

Everyday they have like a "Chef's daily menu" that is superb! If you have the chance, don't miss the Lobster Salad... Just delicious!

Helpful?
Thank amaister
Intermanagua, Manager at Factory Steak & Lobster, responded to this review

Dear amaister We appreciate you kind comment. Our Chef create every week a special and unique Factory lunch menu. In addition, the open menu with variety and specialist in lobster and international meat cuts. Yours. More 

Nicaragua
Level Contributor
37 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 1, 2016 via mobile

This is a very romantic place to take your spouse, we Reserved the private area to host my brother and his wife, rafael AND marlon loasiga were great hosts, service was exceptional AND the meals were great... I highly recomend it .

Helpful?
Thank 8989m123
Intermanagua, Manager at Factory Steak & Lobster, responded to this review

Dear Moises P It´s really happy to know that you enjoyed the romantic, exclusive and quality service and food that Factory Steak & Lobster offers you. Our staff works hard to attend you as you deserve and give you an unforgettable moment. Hope to see you soon again in Factory. Yours. More 

Managua, Nicaragua
Level Contributor
87 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed March 2, 2016

Only the Dipe and appetizers were good...the meats were terrible by Nicaragan estandards.......service was adecuate ..nothing special .......if you want good met there are several restaurants in Managua that offer quality meat ....

Helpful?
1 Thank luladeNic
Intermanagua, Manager at Factory Steak & Lobster, responded to this review

Dear luladeNic Factory Steak & Lobster is looking for continuous improvement, thank you so much for your comment will be taken into consideration. Factory Steak & Lobster is specialist in International meat cuts and lobster please come again and taste the best. Yours. More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Cuisine
Steakhouse, Seafood
Meals
Lunch, Dinner, Late Night
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Parking Available, Validated Parking
Good for
Large groups, Families with children, Business meetings, Romantic
Open Hours
Monday
11:00 am - 4:00 pm
Tuesday
11:00 am - 4:00 pm
Wednesday
11:00 am - 4:00 pm
Thursday
11:00 am - 4:00 pm
Friday
11:00 am - 9:00 pm
Saturday
11:00 am - 9:00 pm
Location and Contact Information
  • Address: Hotel Real Intercontinental Metrocentro | Frente A Centro Comercial , Metrocentro, Managua, Nicaragua
  • Location: Central America  >  Nicaragua  >  Managua Department  >  Managua
  • Phone Number: 50522768989
Description
Factory Steak and Lobster offers imported and local prime steak cuts, lobster and seafood specialties. Along the main room there are 2 private rooms for special occasions or make a selection from our wide wine menu and choose to seat at our open deck area.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Factory Steak & Lobster and other visitors
3 questions
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26 days ago
Managua, Nicaragua
over a year ago

See all questions (3)

Questions? Get answers from Factory Steak & Lobster staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?