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Ratings and reviews

#50 of 1,738 Restaurants in Kyiv
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Bar
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner, Brunch, Late Night
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meals, features
Reviews (567)
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233 results
Traveler rating
132
63
23
6
9
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LanguageEnglish
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Traveler rating
132
63
23
6
9
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Reviewed November 20, 2021

I came to this restaurant with 6 of my friends because I wanted to buy lunch for everyone. We ordered burgers, and waited for them to come to the table. When they came with the burgers, I started to put my own condiment on the...burger. When the woman who was at the seating table at the entrance saw this, she told me that I cannot do this. She basically asked me to leave the restaurant and my friends as well. HORRIBLE CUSTOMER SERVICE!!!! We had to find another location to eat our burgers outside the restaurant! Burger was only average, and Not worth the Big price they ask. Go to Mr.Grill for a decent burger in Kyiv, NOT"The Burger"! Buyer Beware Not sure of the exact date of this experience, sorryMore

Date of visit: December 2020
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Reviewed September 19, 2021

Expensive burgers which are served in a canteen style. They think it is cool, I don't like it. Good quality of food, but too expensive for Kiev. Service is fast and friendly. It's loud inside the restaurant, because of many, mainly young people and because...of music.More

Date of visit: September 2021
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Reviewed January 25, 2021

Yesterday I ordered delivery, the branded "The Burger". They brought it on time, everything was ok. I managed to eat a little more than a half when I noticed that the cutlet had a strange taste. It smelled like very rotten meat. As a result,...I got severe poisoning with all the ensuing consequences, including high fever and a sleepless night. I am extremely outraged by the fact that a high-rated establishment allows stale MEAT to work. After all, this is dangerous for health and for their own rating.More

Date of visit: January 2021
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Reviewed February 22, 2020 via mobile

Absolutely bangin’ burgers. Moist, thick and tasty. Cannot fault the place. I’d eat those burgers everyday of the week if I could...

Date of visit: January 2020
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S3642QR_, Маркетинг at The Burger, responded to this reviewResponded February 25, 2020

Hi ! Oh we would like you to eat everyday of course )Thank you so much ! You are always welcome in The Burger !

Reviewed January 25, 2020 via mobile

The best burgers in town are made here. Good price for excellent quality, a large selection of burgers where each one is to your taste!

Date of visit: September 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
S3642QR_, Менеджер по связям с общественностью at The Burger, responded to this reviewResponded January 30, 2020

Hi ! Thank you ! We are very pleased ) See you next time in The Burger !

Reviewed December 30, 2019 via mobile

So I remember going to this place with a company of people who enjoy messing around with the staff (which by the way turned out to be extremely friendly and talkative). Knowing about the option to have unlimited Pepsi(?) we wanted to see their reaction...to our request to bring a whole bucket of Pepsi for us. Guess who received a legit metal bucket filled with the drink on the table...More

Date of visit: July 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Даша К, Менеджер по связям с общественностью at The Burger, responded to this reviewResponded January 7, 2020

Good Day ! Great news :) You are always welcome in The Burger !

Reviewed December 16, 2019 via mobile

Stopped here for a quick meal after a long day of traveling from the US. And WOW. This place is great. The food came out very fast and the portion sizes are awesome for the price. I recommend the cranberry passionfruit lemonade if you get...the chance to try it. The staff is very friendly and speak English, which is a plus. I will be returning soon. Thank you!More

Date of visit: December 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Даша К, Менеджер по связям с общественностью at The Burger, responded to this reviewResponded December 18, 2019

Good day ! We are so happy for such great words from you ! You are always welcome in The Burger !

Reviewed December 7, 2019

the food came very cold AND SOGGY. I payed 40 lei for a cheeseburger, that came with no fries - just a cold soggy sandwich. After 4 minutes I started vomiting from the food. I DO NUT RECOMMEND THIS PLACE !

Date of visit: December 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Даша К, Менеджер по связям с общественностью at The Burger, responded to this reviewResponded December 18, 2019

Good day ! Its very bad news! Can you please write to us in private message or at Instagram ( @iamthe______ ) ! We will be waiting!

Reviewed November 5, 2019

If you are in Kiev and want to eat a Real Hamburger, don't miss this place. Not so expensive, and the taste of hamburger is very excellent. Waiters are very gentle and feels you at home! Kindly recommended

Date of visit: November 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Даша К, Менеджер по связям с общественностью at The Burger, responded to this reviewResponded November 7, 2019

Good day, Ivan B ! Thank you so much for your feedback! You are always welcome in The Burger!

Reviewed October 6, 2019 via mobile

Friendly and kind staff, tasty food and great atmosphere . They speak English , thank God its not comman in this country :) We liked everything ,highly recommended!!!

Date of visit: October 2019
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Даша К, Менеджер по связям с общественностью at The Burger, responded to this reviewResponded October 7, 2019

Hi, 702mervee ! Thank you for your feedback! You are always welcome in The Burger)

Reviewed July 19, 2019 via mobile

We've ordered 3 burgers and cocktails in the restraunt. The only thing I'll remember from there is a cocktail called semper fi, which is very good. The hamburgers are not very big and are fairly expensive.

Date of visit: June 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Даша К, Менеджер по связям с общественностью at The Burger, responded to this reviewResponded August 2, 2019

Good day! Thank you very much for your review, feedback is very important to us! Always happy to see you in The Burger!

Reviewed June 25, 2019

trying to impress me but they are trying to copy european standards I had a steak and an egg ukraine beef not bad

Date of visit: June 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Даша К, Менеджер по связям с общественностью at The Burger, responded to this reviewResponded June 25, 2019

kpoupazis, Good day! Thank you very much for your review, feedback is very important to us! You also should try ours delicious burgers ! Always happy to see you in The Burger!

Reviewed June 4, 2019

Excellent burger and a casual atmosphere, had a desire for just a basic cheese burger and the place hit the spot. Fresh product and a friendly staff.

Date of visit: May 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Даша К, Менеджер по связям с общественностью at The Burger, responded to this reviewResponded June 6, 2019

Hi, William W ! Great feedback, Thank you ) You are always welcome in The Burger !

Reviewed April 8, 2019

The Burger is a very welcoming restaurant, esp. if you are looking for a Western-style meal in Eastern Europe. Went went there with a large group (10 people) so please take the comments on service with a grain of salt. (It was also the 1st...meal we ate out at a restaurant in Kyiv, so I didn't have anything local to compare the service to.) Pros: -big, mobile tables to fit (just about) any size group -large menu w/great selection for any palate; veggie & chicken burgers on the menu too -they split the check for our large party w/o any issues -burgers were cooked perfectly & tasted great -soda & fries included w/the burger -atmosphere is casual & fun Cons: -2 of the 10 people at our table didn't get their food until approx. 20 minutes after everyone else. The restaurant wasn't busy (there were only 3 or 4 other tables occupied,) so I don't know what the issue might have been -a friend accidentally ordered a chicken burger; it wasn't very clearly identified on the menu (gotta read the really fine print) -menu print is tiny If you're in Kyiv & you're craving a burger, go to THE BURGER.More

Date of visit: April 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Даша К, Менеджер по связям с общественностью at The Burger, responded to this reviewResponded April 11, 2019

Good day! Thank you very much for your review, feedback is very important to us! Always happy to see you in The Burger!

Reviewed April 3, 2019 via mobile

Came here after reading reviews. Awesome. We tried burgers and shared one big steak. Beer was good and atmosphere is cool. Reasonably priced. We met there beautiful girls.

Date of visit: September 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Даша К, Менеджер по связям с общественностью at The Burger, responded to this reviewResponded April 4, 2019

Good day! Thank you very much for your review, feedback is very important to us! Always happy to see you in The Burger!

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Questions & Answers
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megand589
May 2, 2019|
Answer
Response from scoeyd | Reviewed this property |
Absolutely. The Burger's staff handled our 15 person all-English speaking group w/ease.
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THE BURGER, Kyiv - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about The Burger

Yes, The Burger offers takeout services.

Yes, The Burger offers delivery services.

The Burger is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5